Project Background:
The Accountability Officer will implement newly developed Beneficiary Feedback and Response Mechanism (BFRM) in Northeast (NE) Nigeria but not limited to MEAL activities, as described in the job responsibilities. S/he will ensure that NE BFRM is aligned with Country Level Accountability Framework. S/he will be based in Damaturu with frequent visits in the project area. S/he will report to the MEAL Coordinator but work closely with Program Managers and MEAL Officers in NE.
Job Responsibilities:
Accountability (80%)
- Provide technical assistance to ensure that accountability framework is integrated throughout the project cycle (design, implementation, and M&E) across NE.
- Provide training and guidance for project staff on relevant BFRM.
- Review accountability framework periodically and update any changes if deemed necessary in consultation with NE MEAL Coordinator.
- Build staff capacity to mainstream and develop accountability practices and mechanisms into programming.
- Maintain and update the BFRM database; and provide timely update to program staff based on the nature of feedback.
- Lead and support the development of communication materials for beneficiaries on BFRM.
- Design and provide feedback to the proposal development process on strengthening accountability measures.
- Liaise with Country Program (CP) MEAL Team on strengthening accountability measures and CP framework.
- Act as content expert on donor accountability requirements.
- Incorporate, where necessary, cross cutting themes such as protection, gender and disability in designing, implementing and reporting accountability.
- Develop standard talking point and Frequently Asked Questions (FAQ) align to nature of feedback in collaboration with MEAL Coordinator and Program Managers.
- Support and mentor/coach Accountability Assistance and Hotline Assistance in BFRM and database management/reporting.
- Ensure that feedback is routinely recorded, reviewed and responded timely align with feedback mechanism guidelines.
- Generate periodic reports and share with programs and MEAL department.
- Participate in internal and external meetings related to humanitarian accountability.
- Conduct periodic field visit to ensure that the accountability system is in place and necessary supports are provided as needed.
Monitoring, Evaluation and Learning (20%)
- Conduct regular on-site and post-activity monitoring to measure the project progress.
- Conduct Market Price Monitoring in collaboration with the Programs.
- Provide timely analyzed data and report on the monitoring activities and feedback to the programs; and write reports.
- Identify, document, store and share lessons learned (this includes success story too) that have implications for refinement of best programmatic practice.
- Conduct and document end of project learning reviews and share learning with partners/stakeholders.
- Ensure ethical and safe collection and storage of data.
Qualifications and Skills:
- University degree, preferably in statistics, information management, management, social sciences or related fields.
- Minimum of three (3) years’ experience working with NGOs or government agencies in planning and implementation of accountability programming in humanitarian or development programs.
- Strong knowledge and proven experience on project monitoring and evaluation.
- Ability to train partners and staff on developing and maintaining the Accountability Feedback and Response Mechanism.
- Knowledge of English, Hausa and Kanuri mandatory. Shuwa and Fulani would be an advantage.
- Strong analytical and critical thinking skills.
- Excellent written and oral communications skills in English.
- Strong interpersonal skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
- Demonstrable understanding of and commitment to promoting gender equity and the interests of vulnerable people.
- Enthusiasm for and commitment to CRS’s values and guiding principles.
- Ability to manage complex workloads and deliver work to tight deadlines.
- Ability to travel frequently and stay in difficult environments
Note, this position is contingent upon funding.
How to apply:
How to Apply:
Interested candidates should download the application form using this link http://goo.gl/8OOQcp and send with a detailed 3-page resume in a single file word document [email protected] The position title and location must be expressly stated as the subject of the email quoting reference number: ACOFF2017
Applications must reach us on or before COB Tuesday, June 28, 2017. Only shortlisted candidates will be contacted.
Equal Opportunity:
“CRS is an equal –opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply”.
More Information
- Job City Damaturu
