Community Care, Referral & Linkage Officers at Pact x2 40 views1 applications

Pact, an international NGO based in Pretoria, seeks to employ a Community Care, Referral & Linkage Officers on approximately 18 months employment contract to implement its USAID-funded Government Capacity Building Programme (GCBS).

                Community Care, Referral & Linkage Officers x2
            (18 Months Contract)

Gauteng x1

Kwa-Zulu Natal x1

Reporting to the Community Care & Referral Specialist, the Community Care, and Referral & Linkages Officers (HRLO) will play a pivotal role in ensuring functional bi-directional referral systems between communities, clinical services, and social service providers. Proficiency in dealing with M&E is essential, as is expertise in referral systems.

Key Responsibilities

• Ensure functional bi-directional referral systems in all provinces/districts.
• Monitor success of the referral systems, and provide support to troubleshoot and problem-solve as needed;
• Conduct technical assistance and mentoring with DSD staff, NPO staff, project staff  and health facility staff on effective bi-directional referral systems and case management;
• Coordinate with HIV Testing and Counseling providers and manage the national calendar for  community outreach schedules and provincial partnerships;
• Coordinate quarterly district level quality improvement meetings with relevant bidirectional referrals stakeholders as required;
• Coordinate with the M&E team to ensure all bi-directional referrals data are accurate and produced weekly; use data for decision-making and ensure partners are using data to conduct needed follow-up for systematic follow up of cases of incomplete referrals;
• Report on referral systems on a monthly basis on key performance indicators on a monthly basis;
• Ensure that program information is accurately and promptly communicated from and to the field;
• Ensure that a spirit of motivated teamwork and open communication is maintained throughout the project sites.

Minimum Education and Experience Requirements

• Bachelor’s degree in Social Sciences or relevant field;
• Strong M&E skills and experience in strategic information
• 5 years or more experience in HIV services with management of clinical and community programs preferred.
• At least five years’ experience in a field position with an organization in public health or OVC programming; experience in developing and managing referral systems preferred.
• Experience with PEPFAR 3.0 funded projects in Tanzania
• Excellent written and oral communication skills in English, including report writing.
• Excellent training skills in working with adult learners, particularly at the community level; experience in an appreciative approach a plus.
• Able and willing to work flexible hours as needed and without constant or close supervision.
• Demonstrated leadership and team-building skills;
• Must be a South African national or permanent resident with fluency in English and in at least one local indigenous South African language;
• Must have a valid South African driver’s license and be willing to travel.

Only applicants possessing the prescribed minimum qualifications and experience are invited to submit their electronic CVs and application letters with a subject line “Community Care, Referral & Linkage Officer” to [email protected]

Closing Date: 31 March 2017