The World Food Programme (WFP) is United Nations frontline agency in the fight against hunger, WFP is continually responding to emergencies. We save lives by getting food to the hungry fast. But WFP also works to help prevent hunger in the future. We do this through programmes that use food as a means to build assets, spread knowledge and nurture stronger, more dynamic communities. This helps com- munities become more food secure. On average, WFP aims to bring food assistance to more than 80 million people in 80 countries.
WFP Ethiopia is working with the Government and humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.
ORGANIZATIONAL CONTEXT
These jobs are found in Gode & Dessie Sub Offices. The Job holders report to a Head of Sub Office and Head of IT Unit or the designate.
JOB PURPOSE
To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.
ACCOUNTABILITIES
- Carry-out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use.
2. Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.
3. Respond to basic queries about technology and systems to support the correct application of technology.
4. Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.
5. Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff.
6. Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems.
7. With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
8. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met. - Perform Other duties as required.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
- Academic or professional experience in computer science.
- Has experience resolving level 1 IT issues.
- Has experience with technical ICT installations (LAN, WLAN, WAN, IPABX) and IT Service Management.
- Certified in Cisco CCNA minimum
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education.
Experience: At least 4 or more years of progressively responsible work experience in IT or related fields.
LANGUAGE
Fluency in both oral and written communication in English. Knowledge of the local language is added advantage.
HOW TO APPLY
WFP is an equal opportunity employer. Female candidates meeting the above qualifications are encouraged to apply on-line through WFP recruitment website.
This VA is open ONLY to Ethiopian Nationals.
Public access (for external VA): http://www1.wfp.org/careers/job-openings
WFP staff access (for internal and external VA): http://newgo.wfp.org/services/e-recruitment
Please note that WFP does not charge a fee at any stage of the recruitment process. Only qualified candidates will be contacte
DEADLINE FOR APPLICATIONS
2 June 2017
More Information
- Job City Addis Ababa
