Program Officer at IntraHealth 178 views0 applications

Why join IntraHealth?

At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. Program officers, finance experts, and technical leaders. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.

For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work.

Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we’ve built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective.

Join us and together we can make lasting changes in global health—for all of us.

 

 

Job Summary:

The Program Officer will provide support to project staff with the overall aim of ensuring smooth functioning of operations and project activities.  S/he is an integral part of the administrative team and will work closely and directly support senior management and technical staff to ensure project needs is met.

Specific Responsibilities

Operational and Administrative Support to program implementation

• Support program teams at the Mbale, cluster/district offices as well as in the field to process program implementation support documents (activity approval requests, activity reports, travel advance approval requests, other payment requests, etc) through office established document flow cycles, from beginning up to the end of the cycles
• Coordinate with program implementation and Operations and Finance teams to ensure that requests for logistics (operations and Finance – includes payments and procurement items and vehicles, etc) are processed within timeframes stipulated by office SOPs and the required support is availed to field teams in a timely and optimum manner
• Maintain communication and progress updates between program implementation teams, cluster and district offices and the Mbale office Operations and Finance teams, and without hesitation flag-up any delays or glitches along the processes to concerned parties to remedy
• Keep an up-to-date tracker of various program implementation support documents (activity approval requests, activity reports, travel advance approval requests, other payment requests, payments made, etc) and share the tracker information with relevant implementation teams/requesters
• Provide at least twice weekly updates to supervisor and Directorate Heads (Program Directors) on status of relevant program support activities
• Take minutes of program meetings for the relevant section/s.
• Other project-related duties and tasks assigned by supervisor

Trainings/Workshops/Events

• Support program teams to prepare invitations for trainings/workshops/events and follow-up with participants as needed.
• Support preparation of materials and logistics for outside trainings/workshops/events.
• Develop checklists for required training materials and equipment with technical lead and prepare corresponding requests.
• Ensure training teams have required materials and equipment packed prior to training and returned to stores/inventory following the training.
• Prepare per diem and transportation payments to training facilitators and participants and organize required supporting documentation.
• Closely liaise and work with Procurement and Admin to effectively manage logistics for meetings and workshops including organization of lunch/tea, preparation of the meeting space/equipment
• Coordinate registration process and act as contact person for the participants.
• Develop and maintain a training log for the program areas allocated to (includes training reports generated by the technical teams, sign-up sheets, etc).

 

MINIMUM REQUIREMENTS

Education & Experience

• A Bachelor’s degree in public health, social sciences, business administration or elated field. A Master’s degree in public health, public policy, social science or related discipline will be an added advantage.
• At least 3 years of relevant experience of office administration, monitoring and evaluation of formal and informal health, social sector and community program activities is required.
• Demonstrated analytical skills to measure the outcomes of the activity interventions and support activity supervision.
• Must possess a firm command planning, organizing and conducting training workshops in any health field.
• Proficient use of Microsoft office especially Excel.

Competencies

• Innovation – Develops new, better or significantly different ideas, methods, solutions or initiatives that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
• Accountability – Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
• Service Excellence – Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
• Effective Communication (Oral and Written) – Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Planning and Organizing – Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
• Interpersonal Relationships – Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.