Public Engagement Manager – Nairobi at Oxfam International 208 views0 applications


In Kenya, Oxfam works with others to alleviate poverty and inequality. We work with the most vulnerable communities in the dry and remote northern regions, and in the impoverished slums of the capital, Nairobi. In Kenya, the highest poverty levels are in the northern pastoralist districts – in some areas 95% of people fall below the poverty line. Like many developing countries, Kenya is undergoing rapid urbanisation. It’s estimated that by 2050 half the Kenyan population will be living in urban areas. This high presents a myriad of challenges. 34% of the 17 million poor Kenyans are urban poor and most of them live in informal urban settlements. Oxfam in Kenya Since starting work in Kenya in 1963, Oxfam has: provided long-term development aid and emergency relief, for example supporting refugees; promoted peace and managed conflicts between communities; campaigned for better governance and equitable access to services. We aim to help citizens stand up for their rights, and we work with others from government, civil society, communities, international development actors and the private sector. Working with dry-land communities In Turkana and Wajir we develop market-based alternative and complementary livelihoods, supporting fishermen and traders. Working with poor urban communities In the capital, Nairobi, we work with partners to run water kiosks, “bio-centers” that turn human waste into usable energy and improve sanitation, and recycling plants for unemployed youth. Our social protection programs provide cash to help poor families cope with rising costs of food and water and kickstart small businesses. Peace-building and conflict management We focus on enhancing communities’ capacity to resolve conflicts and co-exist peacefully. We also influence national policy through the National Steering Committee on Peace-Building and Conflict Management, under the Office of the President. Climate change We’re working closely with others, supporting local civil society to hold the Government accountable for its response to climate change. We’re also generating relevant climate change data to inform advocacy positions locally and internationally. Governance All of Oxfam’s work in Kenya is rooted in promoting better governance – at local, regional and national levels – by strengthening poor people’s ability to defend and demand their rights. We work to ensure that our partners and the communities we work with have their voices and concerns heard, and that the Government fulfils its responsibilities to poor Kenyans.

Public Engagement Manager

Primary responsibilities

  1. Ensure that the role of the public is well understood and articulated, resulting in campaigns that resonate with defined publics (20%)
    • Ensure that through our campaigns the public has a proactive role in helping make a positive impact for people living in poverty. This includes ensuring that much larger audience segments understand who we are trying to influence, why and how their contribution helps. It also includes that the campaign fits well with Oxfam’s brand, connects with Oxfam’s programmatic work and encourages the public to act and donate to Oxfam.
    • Ensure that public facing campaign activities are based on audience insight. Ensure that relevant audience insight is shared and acted upon across fundraising, communications and the campaign groups.

  1. Co-lead the development and implementation of engagement strategies for worldwide campaigns (30%)
  • Co-lead with worldwide campaign leads the development and implementation of worldwide objectives, plans and creative approaches to engage people to campaign alongside us, to deepen supporter engagement and to generate income for Oxfam’s vision.
  • Ensure that fundraising and communications experts and groups get access and visibility to campaign plans, are able to provide timely, useful input and contribute to implementation.
  • Ensure that fundraising and communication communities commit resources to develop and implement campaigns globally and in priority affiliates and countries.
  • Foster the integration of communications, campaign mobilisation and public fundraising /growth objectives into joint engagement goals, at a global and national level.
  • Ensure that relevant content and stories are gathered from Oxfam’s programmatic work and that these reflect the ambitions and aspirations of communications and fundraising teams and can be used effectively within compelling supporter communications and campaigns in various market.
  • Ensure that public engagement impact is measured and that thorough evaluations are run post campaign spikes to share and learn across the confederation to help prepare for the next spike.

  1. Support the development and implementation of national engagement plans (40%)
  • Support the development of ambitious engagement strategies and targets in priority affiliate and programme countries to inspire, enable, connect and expand our supporter engagement.
  • Monitor the delivery and progress of these engagement plans against worldwide campaign mobilisation plans in order to encourage and share innovative approaches and to overcome challenges to implementation.
  • Coordinate capacity support and trouble-shooting through the global Public Engagement Department and the public engagement expert communities to support national engagement teams in overcoming challenges to implementation.

  1. Promote best practice and knowledge management (10%)
  • Ensure that Oxfam teams have access to global best practices and expertise required to deliver their public engagement strategies: i.e. to recruit new financial givers, increase engagement with Oxfam on campaign agendas amongst new and future supporters and increase conversion of people engaged with the campaign into other forms of support for Oxfam’s work.
  • Drive collaboration between fundraising, digital, content gathering and communications teams for campaigns, encouraging cross-fertilisation of skills, content, knowledge and materials to execute an effective campaign which recruits and engages new and existing supporters.
  • Spot innovation and new engagement approaches, for sharing and implementing across the confederation.
  • Identify gaps in knowledge or capacity within priority countries and coordinate specialist support as required.

Profile

Technical Skills, Experience & Knowledge

  • Significant (7 years +) senior leadership experience in leading engagement programmes, of which a minimum of 4 years should be at senior manager or equivalent level.
  • A track record of delivering ambitious public / supporter engagement strategies, and a deep understanding of multiple engagement techniques.
  • Significant experience with developing successful marketing approaches and supporter journeys that generate more support (actions and donations) for a particular issue but also acquire, maintain and upgrade longer term supporters for the organization.
  • Experience with and in depth understanding of audience research and acting on it in diverse markets across the globe.
  • Experience in working with multi-cultural senior staff and teams and across borders.
  • Experience of budgeting and performance management of public engagement programmes.
  • Highly developed analytical skills and a strong understanding of organisational development and business planning.
  • Innovative and creative, able to work under high pressure to deliver new engagement methods.
  • Experience of providing tools and training on public fundraising.
  • Exceptional influencing skills – the ability to achieve agreed goals and to drive change without direct authority.
  • Demonstrable organisational and project management skills.

Method of Application

To apply for the post, please send a letter of application stating the skills and approach that you would bring to the role along with your CV/resume (no photos) in English in strict confidence BY EMAIL ONLY to Zoe Oldham [email protected] .

Ensure that they are sent as Word documents with the titles “your name cover letter” and “your name CV”. Please put “Oxfam – Public Engagement Manager” in the email subject line.

  • Deadline for applications:Sunday June 11th 2017, 18.00 GMT

Line Manager: Oxfam International Head of Brand and Digital

Matrix Manager: Deputy Advocacy & Campaigns Director: Worldwide Campaigns

Responsible for: Public Engagement Specialist for Worldwide Displacement and Migration Campaign

Location: Nairobi (preferred) or an Oxfam affiliate HQ office in the global South – Mexico, Delhi, Johannesburg and Sao Paolo (subject to being able to establish a contract of employment and providing the right to work can be obtained for the location of the post).

Annual Salary: KES 6,027,347 gross per annum (negotiable dependant on experience)

More Information

  • Job City Nairobi
  • This job has expired!
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Oxfam is a global movement of millions of people who share the belief that, in a world rich in resources, poverty isn't inevitable. In just 15 years, extreme poverty has been halved. 15 more years and we can end it for good.

To spread that change and make it last, political solutions are also needed to tackle the root causes of poverty and create societies where empowered individuals can thrive. We will always act, we will speak out, and we won't live with poverty.

Where we work

Together with our local partners, we work in more than 90 countries as part of the Oxfam International confederation, to tackle the root causes of poverty and respond to emergencies.

Oxfam is a movement of millions of people, all working towards one goal - an end to poverty for everyone.

We can take on the big issues that keep people poor - like inequality, hunger and climate change - if we each play our part, however small it may feel.

Connect with us
0 USD Nairobi CF 3201 Abc road Full Time , 40 hours per week Oxfam

In Kenya, Oxfam works with others to alleviate poverty and inequality. We work with the most vulnerable communities in the dry and remote northern regions, and in the impoverished slums of the capital, Nairobi. In Kenya, the highest poverty levels are in the northern pastoralist districts - in some areas 95% of people fall below the poverty line. Like many developing countries, Kenya is undergoing rapid urbanisation. It’s estimated that by 2050 half the Kenyan population will be living in urban areas. This high presents a myriad of challenges. 34% of the 17 million poor Kenyans are urban poor and most of them live in informal urban settlements. Oxfam in Kenya Since starting work in Kenya in 1963, Oxfam has: provided long-term development aid and emergency relief, for example supporting refugees; promoted peace and managed conflicts between communities; campaigned for better governance and equitable access to services. We aim to help citizens stand up for their rights, and we work with others from government, civil society, communities, international development actors and the private sector. Working with dry-land communities In Turkana and Wajir we develop market-based alternative and complementary livelihoods, supporting fishermen and traders. Working with poor urban communities In the capital, Nairobi, we work with partners to run water kiosks, “bio-centers” that turn human waste into usable energy and improve sanitation, and recycling plants for unemployed youth. Our social protection programs provide cash to help poor families cope with rising costs of food and water and kickstart small businesses. Peace-building and conflict management We focus on enhancing communities’ capacity to resolve conflicts and co-exist peacefully. We also influence national policy through the National Steering Committee on Peace-Building and Conflict Management, under the Office of the President. Climate change We’re working closely with others, supporting local civil society to hold the Government accountable for its response to climate change. We’re also generating relevant climate change data to inform advocacy positions locally and internationally. Governance All of Oxfam’s work in Kenya is rooted in promoting better governance – at local, regional and national levels – by strengthening poor people’s ability to defend and demand their rights. We work to ensure that our partners and the communities we work with have their voices and concerns heard, and that the Government fulfils its responsibilities to poor Kenyans.

Public Engagement Manager

Primary responsibilities

  1. Ensure that the role of the public is well understood and articulated, resulting in campaigns that resonate with defined publics (20%)
    • Ensure that through our campaigns the public has a proactive role in helping make a positive impact for people living in poverty. This includes ensuring that much larger audience segments understand who we are trying to influence, why and how their contribution helps. It also includes that the campaign fits well with Oxfam’s brand, connects with Oxfam’s programmatic work and encourages the public to act and donate to Oxfam.
    • Ensure that public facing campaign activities are based on audience insight. Ensure that relevant audience insight is shared and acted upon across fundraising, communications and the campaign groups.

  1. Co-lead the development and implementation of engagement strategies for worldwide campaigns (30%)
  • Co-lead with worldwide campaign leads the development and implementation of worldwide objectives, plans and creative approaches to engage people to campaign alongside us, to deepen supporter engagement and to generate income for Oxfam’s vision.
  • Ensure that fundraising and communications experts and groups get access and visibility to campaign plans, are able to provide timely, useful input and contribute to implementation.
  • Ensure that fundraising and communication communities commit resources to develop and implement campaigns globally and in priority affiliates and countries.
  • Foster the integration of communications, campaign mobilisation and public fundraising /growth objectives into joint engagement goals, at a global and national level.
  • Ensure that relevant content and stories are gathered from Oxfam’s programmatic work and that these reflect the ambitions and aspirations of communications and fundraising teams and can be used effectively within compelling supporter communications and campaigns in various market.
  • Ensure that public engagement impact is measured and that thorough evaluations are run post campaign spikes to share and learn across the confederation to help prepare for the next spike.

  1. Support the development and implementation of national engagement plans (40%)
  • Support the development of ambitious engagement strategies and targets in priority affiliate and programme countries to inspire, enable, connect and expand our supporter engagement.
  • Monitor the delivery and progress of these engagement plans against worldwide campaign mobilisation plans in order to encourage and share innovative approaches and to overcome challenges to implementation.
  • Coordinate capacity support and trouble-shooting through the global Public Engagement Department and the public engagement expert communities to support national engagement teams in overcoming challenges to implementation.

  1. Promote best practice and knowledge management (10%)
  • Ensure that Oxfam teams have access to global best practices and expertise required to deliver their public engagement strategies: i.e. to recruit new financial givers, increase engagement with Oxfam on campaign agendas amongst new and future supporters and increase conversion of people engaged with the campaign into other forms of support for Oxfam’s work.
  • Drive collaboration between fundraising, digital, content gathering and communications teams for campaigns, encouraging cross-fertilisation of skills, content, knowledge and materials to execute an effective campaign which recruits and engages new and existing supporters.
  • Spot innovation and new engagement approaches, for sharing and implementing across the confederation.
  • Identify gaps in knowledge or capacity within priority countries and coordinate specialist support as required.

Profile

Technical Skills, Experience & Knowledge

  • Significant (7 years +) senior leadership experience in leading engagement programmes, of which a minimum of 4 years should be at senior manager or equivalent level.
  • A track record of delivering ambitious public / supporter engagement strategies, and a deep understanding of multiple engagement techniques.
  • Significant experience with developing successful marketing approaches and supporter journeys that generate more support (actions and donations) for a particular issue but also acquire, maintain and upgrade longer term supporters for the organization.
  • Experience with and in depth understanding of audience research and acting on it in diverse markets across the globe.
  • Experience in working with multi-cultural senior staff and teams and across borders.
  • Experience of budgeting and performance management of public engagement programmes.
  • Highly developed analytical skills and a strong understanding of organisational development and business planning.
  • Innovative and creative, able to work under high pressure to deliver new engagement methods.
  • Experience of providing tools and training on public fundraising.
  • Exceptional influencing skills – the ability to achieve agreed goals and to drive change without direct authority.
  • Demonstrable organisational and project management skills.

Method of Application

To apply for the post, please send a letter of application stating the skills and approach that you would bring to the role along with your CV/resume (no photos) in English in strict confidence BY EMAIL ONLY to Zoe Oldham [email protected] .

Ensure that they are sent as Word documents with the titles “your name cover letter” and “your name CV”. Please put "Oxfam – Public Engagement Manager” in the email subject line.

  • Deadline for applications:Sunday June 11th 2017, 18.00 GMT

Line Manager: Oxfam International Head of Brand and Digital

Matrix Manager: Deputy Advocacy & Campaigns Director: Worldwide Campaigns

Responsible for: Public Engagement Specialist for Worldwide Displacement and Migration Campaign

Location: Nairobi (preferred) or an Oxfam affiliate HQ office in the global South - Mexico, Delhi, Johannesburg and Sao Paolo (subject to being able to establish a contract of employment and providing the right to work can be obtained for the location of the post).

Annual Salary: KES 6,027,347 gross per annum (negotiable dependant on experience)

2017-06-11

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