Why join IntraHealth?
At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.
For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work. Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we’ve built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective. Join us and together we can make lasting changes in global health—for all of us.
IntraHealth International, Inc. is currently accepting applications from potential candidates interested in serving as Quality Assurance /Quality Improvement (QA/QI) Advisor for the reproductive, maternal, neonatal and child health TRANSFORM/ Health in Developing Regions (HDR) project which is a five year USAID funded project led by Amref and IntraHealth is the consortium member. The overall aim of this project is to end preventable child and maternal deaths in Afar, Benishangul-Gumuz, Gambella and Somali regions of Ethiopia and contribute to the goals of the Government of Ethiopia’s Health Sector Transformation Plan (HSTP).The Amref led consortium focuses on increasing access and utilization of integrated quality high impact MNCH-FP services at health facility and community levels and improving health seeking behavior enhanced by reduced gender inequalities, all with the overall goal of strengthening DRS’ health systems.
SUMMARY OF ROLE
The QA/QI Advisor will oversee the quality improvement and quality assurance activities and deliverables for the Transform/HDR project. S/he will provide technical leadership in quality and performance improvement working with key stakeholders including the Federal Ministry of Health, Regional Health Bureaus, non-governmental organizations, community organizations and other stakeholders to improve the quality of facility and community-level health care services by applying evidence-based guidelines, approaches, and tools that are globally recognized. This position will report to the Technical Director.
ESSENTIAL FUNCTIONS
- Provide technical guidance in quality assurance/ improvement methodologies and techniques in order to improve the performance of providers of MNCH/FP/RH services and their supervisors.
- Support the implementation of the MOH’s National Quality strategy in the regions.
- Develop/adapt modules and standards of quality improvement training, as well as interventions to improve health workers performance and quality of health services
- Liaise with the other technical advisors, the RHBs and regional technical working groups to institutionalize and scale up quality improvement for MNCH/FP/RH service delivery
- Provide training and mentorship support to primary health care units, quality management teams, project staff and partners to promote the use of quality standards and tools geared towards improving the quality of MNCH/FP/RH services in the project targeted facilities
- Represent the project at national and regional level TWG meetings with regards to the project QA/QI interventions
- Work with the M&E team to ensure QA/QI interventions are being appropriately monitored and performance indicators are selected to track progress and results
- Participate in the project’s technical leadership team
- Contribute to quarterly and annual reporting, work planning and budgeting
- Travel to the project regions regularly for supportive supervision and to provide technical assistance to the regional teams, monitor implementation of quality improvement activities
- Perform other duties as assigned by senior leadership
MINIMUM REQUIRMENTS
Education & Experience
- Master’s degree in Public Health, Nursing or a related field.
- At least 10 years of experience working in quality and performance improvement of health providers with deep knowledge of the Ethiopian health system
- A minimum of 5 years’ experience of technical leadership and management of relevant projects.
- Proficiency in Performance Improvement techniques
- Experience with USAID funded projects is an advantage
- Experience in training design and delivery
- Excellent oral and written communication skills in English. Local language skills are an advantage.
- Proven interpersonal skills and demonstrated ability to interact professionally with all key stakeholders
- Computer literacy in Microsoft Office applications.
Note: This is a local position and only open for Ethiopian nationals only
COMPETENCIES:
Innovation – Develops new, better or significantly different ideas, methods, solutions or initiatives that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
Accountability – Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
Service Excellence – Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
Client Relationship Management: Knowledge and ability to determine and satisfy current client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, Build and manage new relationships and collaborative alliances.
Effective Communication (Oral and Written) – Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Strategic Thinking: Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges. Ability to develop organization- and industry-specific expertise and apply sound decision making processes to reach productive resolutions that translates strategy into actionable business plans.
Summary of Benefits
IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.
IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Qualifications
Education
Required
Masters or better in Public Health or related field.
Experience
Required
5 years: Experience of technical leadership and management of relevant projects.
10 years: Experience working in quality and performance improvement of health providers with deep knowledge of the Ethiopian health system
More Information
- Job City Addis Ababa
