IT Support Specialist at Samasource 94 views0 applications

Full Time Kenya Information Technology Print


Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we’ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. We help unlock opportunity for low-income people by sourcing data projects from some of the world’s largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.

IT Support Specialist  

To Qualify Candidates Must Have

  • A bachelor’s degree in Computer Science or a related discipline.
  • Knowledge in Linux systems
  • Possession of CCNA or MCSE / MCITP an added advantage
  • approximately 1-2 years of experience in technology support
  • Strong communication, interpersonal, organizational, and time management skills

Key Responsibilities

  • Support the organizations network infrastructure and services like the LAN, print services and email
  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning
  • Provide ICT related support and guidance to stuff
  • Conduct and supervise ICT preventive maintenance activities.
  • Installing, configuring, upgrading and repairing PC hardware and software
  • Conduct periodic backups of the identified information systems.
  • Participate and assist in the organization of ICT related training for the stuff
  • Logging of accidents in an accurate and informative manner as and when they occur.
  • Create and maintain ICT configuration database for both hardware and software.
  • Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly

Method of Application

Interested candidates holding the necessary requirements good performance and references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current phone number and Email addresses by visiting http://samasource.applytojob.com/apply and apply for the appropriate position.

More Information

  • Job City Nairobi
  • This job has expired!
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Samasource

Samasource is a non-profit business  with the mission to reduce global poverty by connecting unemployed people in the United States and impoverished countries to digital work.One of the first organizations to engage in impact sourcing,[3] Samasource uses an internet-based model called "microwork" to break down large-scale digital projects from clients into smaller tasks for workers to complete. These workers are trained in basic computer skills and paid a fair wage (as determined by the Fair Wage Guide) for their labor.Samasource has been named one of Fast Company's "Most Innovative Companies" and counts Walmart, Google and eBay among its clients.Samasource has offices in San Francisco, California and Nairobi, Kenya. The organization currently partners with 10 delivery centers across Haiti, India, Kenya, and Uganda, and has previously paid workers in Pakistan, Ghana, and South Africa.As of August 2016, Samasource reports that it has improved the lives of over 50,000 workers

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0 USD Nairobi CF 3201 Abc road Full Time , 40 hours per week Samasource

Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we've employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. We help unlock opportunity for low-income people by sourcing data projects from some of the world's largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.

IT Support Specialist  

To Qualify Candidates Must Have

  • A bachelor's degree in Computer Science or a related discipline.
  • Knowledge in Linux systems
  • Possession of CCNA or MCSE / MCITP an added advantage
  • approximately 1-2 years of experience in technology support
  • Strong communication, interpersonal, organizational, and time management skills

Key Responsibilities

  • Support the organizations network infrastructure and services like the LAN, print services and email
  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning
  • Provide ICT related support and guidance to stuff
  • Conduct and supervise ICT preventive maintenance activities.
  • Installing, configuring, upgrading and repairing PC hardware and software
  • Conduct periodic backups of the identified information systems.
  • Participate and assist in the organization of ICT related training for the stuff
  • Logging of accidents in an accurate and informative manner as and when they occur.
  • Create and maintain ICT configuration database for both hardware and software.
  • Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly

Method of Application

Interested candidates holding the necessary requirements good performance and references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current phone number and Email addresses by visiting http://samasource.applytojob.com/apply and apply for the appropriate position.

 2017-09-30

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