Business Support Assistant, Cairo at World Food Programme 71 views0 applications


Closing date: Monday, 18 June 2018

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.

At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

JOB PURPOSE

To deliver standard business support processes for the HR unit, to facilitate effective service delivery.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. University Degree in related functional area is desirable.

Language: Proficiency in English & Arabic languages.

Experience: Four or more years of progressively responsible work experience in Human Resources, Administration or any related field, Or one year on L3, Business support assistant

KEY ACCOUNTABILITIES (not all-inclusive)

The business Support Assistant will perform the below HR Generalist roles:

Recruitment:

  • Provide support in the recruitment processes such as:
  • Assist in drafting vacancy announcements
  • Assist in the recruitment process
  • Assist in shortlisting/ screening of applications
  • Handling all recruitment logistics for the exams & interviews and update applicants on their status, etc.

Performance Management:

  • Follow up and assist staff members and supervisors to finalize and submit the performance evaluations on a timely manner.
  • Monitor the bell curve for performance evaluation results and provide analytical status
  • Analyze, monitor and report performance gaps, identify needed areas of development

Learning & Development:

  • Consolidating and Compiling training requests from various units.
  • Developing and maintaining accurate and easily accessible records and processes for all learning and development activities.
  • Assisting with periodic reporting such as; creating and maintaining training activity records, updating training records and ensuring information is accurate and up-to-date.
  • Perform analysis on participation/ training attendance rates and prepare relevant reports

HR Administration and Shared Services:

  • Assist the HR team in monitoring and maintaining the contractual status of staff to ensure the timely preparation and issuance of contract renewals and other actions.
  • Draft various HR documentation required for the specific area of work (e.g. employment contracts, HR letters, Visa letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines
  • Maintain and update confidential personnel information and documents ensuring all documentation is completed
  • Provide assistance and respond to staff queries, follow up on actions, to ensure consistent and high quality HR services are delivered to staff
  • Provide support to the staff members regarding to their entitlements
  • Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures, ensure staff members are well informed about their contract modalities, entitlements and benefits
  • Assist in the preparation of the HR dashboard report
  • Perform other duties as required

Time keeping:

  • Monitoring the staff attendance, creating the monthly attendance reports and recording the absences/leaves on various HR systems.

Logging attendances and reflecting them on different HR systems, monitoring compliance with the Organizations’ rules and regulations producing attendance information reports

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
  • Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
  • Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
  • Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

  • Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  • Create an ‘I will’/’We will’ spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  • Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

OTHER SPECIFIC JOB REQUIREMENTS

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff

TERMS AND CONDITIONS

contract duration will be till 30.06.2019 , further extension will be subject to fund availabilty and demonstrating good performance

DEADLINE FOR APPLICATIONS

Deadline for submitting the online applications will be on the 18 th of June 2018

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

More Information

  • Job City Cairo
  • This job has expired!
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The World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.

WFP was first established in 1961[4] after the 1960 Food and Agricultural Organization (FAO) Conference, when George McGovern, director of the US Food for Peace Programmes, proposed establishing a multilateral food aid programme. The WFP was formally established in 1963 by the FAO and the United Nations General Assembly on a three-year experimental basis. In 1965, the programme was extended to a continuing basis.

Organization

The WFP is governed by an Executive Board which consists of representatives from 36 member states. Ertharin Cousin is the current Executive Director, appointed jointly by the UN Secretary General and the Director-General of the FAO for a five-year term. She heads the Secretariat of the WFP. The European Union is a permanent observer in the WFP and, as a major donor, participates in the work of its Executive Board.

Its vision is a "world in which every man, woman and child has access at all times to the food needed for an active and healthy life."

The WFP has a staff of about 11,500 people, the majority of whom work in remote areas.

Goals and strategies

United Nations C-130 Hercules transports deliver food to the Rumbak region of Sudan.

The WFP unloads humanitarian aid at the Freeport of Monrovia during Joint Task Force Liberia.

A WFP armored vehicle.

The WFP strives to eradicate hunger and malnutrition, with the ultimate goal in mind of eliminating the need for food aid itself.

The objectives that the WFP hopes to achieve are to:

"Save lives and protect livelihoods in emergencies"

"Support food security and nutrition and (re)build livelihoods in fragile settings and following emergencies"

"Reduce risk and enable people, communities and countries to meet their own food and nutrition needs"

"Reduce undernutrition and break the intergenerational cycle of hunger"

WFP food aid is also directed to fight micronutrient deficiencies, reduce child mortality, improve maternal health, and combat disease, including HIV and AIDS. Food-for-work programmes help promote environmental and economic stability and agricultural production.

Connect with us
0 USD Cairo CF 3201 Abc road Fixed Term , 40 hours per week World Food Programme

Closing date: Monday, 18 June 2018

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.

At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

JOB PURPOSE

To deliver standard business support processes for the HR unit, to facilitate effective service delivery.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. University Degree in related functional area is desirable.

Language: Proficiency in English & Arabic languages.

Experience: Four or more years of progressively responsible work experience in Human Resources, Administration or any related field, Or one year on L3, Business support assistant

KEY ACCOUNTABILITIES (not all-inclusive)

The business Support Assistant will perform the below HR Generalist roles:

Recruitment:

  • Provide support in the recruitment processes such as:
  • Assist in drafting vacancy announcements
  • Assist in the recruitment process
  • Assist in shortlisting/ screening of applications
  • Handling all recruitment logistics for the exams & interviews and update applicants on their status, etc.

Performance Management:

  • Follow up and assist staff members and supervisors to finalize and submit the performance evaluations on a timely manner.
  • Monitor the bell curve for performance evaluation results and provide analytical status
  • Analyze, monitor and report performance gaps, identify needed areas of development

Learning & Development:

  • Consolidating and Compiling training requests from various units.
  • Developing and maintaining accurate and easily accessible records and processes for all learning and development activities.
  • Assisting with periodic reporting such as; creating and maintaining training activity records, updating training records and ensuring information is accurate and up-to-date.
  • Perform analysis on participation/ training attendance rates and prepare relevant reports

HR Administration and Shared Services:

  • Assist the HR team in monitoring and maintaining the contractual status of staff to ensure the timely preparation and issuance of contract renewals and other actions.
  • Draft various HR documentation required for the specific area of work (e.g. employment contracts, HR letters, Visa letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines
  • Maintain and update confidential personnel information and documents ensuring all documentation is completed
  • Provide assistance and respond to staff queries, follow up on actions, to ensure consistent and high quality HR services are delivered to staff
  • Provide support to the staff members regarding to their entitlements
  • Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures, ensure staff members are well informed about their contract modalities, entitlements and benefits
  • Assist in the preparation of the HR dashboard report
  • Perform other duties as required

Time keeping:

  • Monitoring the staff attendance, creating the monthly attendance reports and recording the absences/leaves on various HR systems.

Logging attendances and reflecting them on different HR systems, monitoring compliance with the Organizations' rules and regulations producing attendance information reports

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP's Strategic Objectives.
  • Be a force for positive change: Suggests potential improvements to team's work processes to supervisor.
  • Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
  • Make our mission visible in everyday actions: Articulates how own unit's responsibilities will serve WFP's mission.

People

  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  • Create an 'I will'/'We will' spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  • Be politically agile & adaptable: Develops an understanding of the value of WFP's teams and external partners in fulfilling team's goals and objectives.
  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor's priorities to fulfill internal and external partner needs.

OTHER SPECIFIC JOB REQUIREMENTS

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff

TERMS AND CONDITIONS

contract duration will be till 30.06.2019 , further extension will be subject to fund availabilty and demonstrating good performance

DEADLINE FOR APPLICATIONS

Deadline for submitting the online applications will be on the 18 th of June 2018

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

2018-06-19

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