Overall purpose of the role:
The CCCM Manager will be responsible for managing all DRC CCCM staff and CCCM activities in the two refugee camps in Kigoma Region: Nyarugusu (Kasulu) and Nduta (Kibondo). The specific CCCM activities include distribution of CRIs/NFIs, Site management (shelter maintenance, shelter allocation and reallocation, maintenance of shelter database, and service monitoring), and the coordination of service/assistance delivery also conducted by other organisations. The CCCM Manager will also be responsible for the management of the departure centers in the two camps and providing support for ongoing/planned voluntary repatriation of refugees to their countries of origin. The roles and responsibilities of the CCCM Manager entail building effective partnerships with a diverse range of stakeholders, ranging from UNHCR, government authorities, other humanitarian agencies, the refugee leadership, the refugee community, and the refugee-hosting communities.
Provide technical support and management for CCCM activities:
- Responsible for supervision and management of all CCCM staff and DRC CCCM activities in the refugee camps, including shelter maintenance, shelter allocation, maintenance of shelter databases, service monitoring, coordination of service provision, coordination of assistance, supporting voluntary repatriation processes, and conducting general and targeted distributions of non-food items and core relief items.
Leadership for the CCCM program design, management, and implementation:
- Conduct assessments, identify gaps, lead the development of concept notes and project proposals, ensure community and stakeholder participation, develop all the implementation plans and manage the implementation of all the CCCM activities. The CCCM Manager will also be responsible for referring identified gaps to relevant forums or advocating with UNHCR, government authorities or humanitarian partners for additional support.
- Contribute to the strategic direction of the Tanzania Country Program Operation through participation in strategic planning meetings and developing strategic documents. The CCCM Manager will also participate in the relevant sector strategic planning meeting and reviewing of strategies at the camp level, as well as at the country and regional levels.
Monitoring, evaluation, and Reporting:
- Supervise the implementation of the projects through monitoring and evaluation (quality control, monitoring objectives, and indicators), to ensure that CCCM activities are implemented following agreed strategies, principles, implementation plans, and donor requirements. This will also involve ensuring the use of qualitative and quantitative indicators and the preparation of accurate and timely and quality project narrative reports are submitted.
Base Manager role/ provision of effective management of resources:
- HR, finance, procurement, and logistics: Resource planning, time resource scheduling, and management using DRC Dynamics; monitoring financial commitments and expenditures against budgets and ensuring participation in Budget Follow-Up (BFU) meetings; ensure that DRC’s financial, procurement, HR, and logistics policies and procedures are fully adhered to while implementing the CCCM activities; and ensuring that the activities are implemented in compliance with DRC and donor requirements, and all the applicable humanitarian standards.
- In coordination with UNHCR and MoHA, convene the camp-based CCCM meetings on a regular basis and ensure all communications, including minutes of meetings are disseminated on a timely basis. DRC CCCM is the secretariat for the CCCM Coordination meetings and therefore responsible for taking minutes and notes during meetings and for dissemination of all CCCM communications using various channels; facilitating/chairing NFI distribution coordination meetings in each camp; participating, facilitating, and/or chairing other coordination meetings related to the CCCM in consultation with the key stakeholder; participate in all camp coordination meetings
- Responsible for following DRC security procedures and at the programs level in Tanzania, including relevant provisions of the DRC Operations Handbook; ensures that security incidents at the program level are reported to the Area Manager and Country Director; ensure security incidents affecting the PoC, including fire incidents, rainstorm damage, wind damage etc are promptly reported to UNHCR and remedial action was taken on an emergency basis.
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Qualifications and Experience
- Minimum of 5 years’ experience in humanitarian work in displacement contexts
- Minimum of 3 year of professional work experience in CCCM, preferable in an international environment.
- Advanced University Degree in International Humanitarian Law, International Development, Social Sciences, or equivalent work experience with a First Degree in a relevant field of study.
- Minimum 3 years of professional work experience in refugee operations and partnering UNHCR, and other UN Agencies.
- Strong interpersonal skills and demonstrated ability to establish effective working relations with UNHCR local staff / sector leads, camp-based government authorities and other stakeholders.
- Demonstrated understanding of the CCCM coordination mechanisms and frameworks is required;
- Demonstrated ability to manage and support multi-sector programmes including operational planning and problem-solving.
- Demonstrated experience in people management and team building.
- Demonstrated experience in financial and asset management including multi-donor programming
- Demonstrated ability to undertake representation with senior government officials.
- Excellent written and presentation skills in English
- Proven ability to work in isolated, remote and challenging field locations.
- Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect;
- English: Level 4 – Full professional proficiency (required)
- Kiswahili: Level 4 – Full professional proficiency (required)
Contract: 12 Months with the possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment; Employment band Management F2
Availability: 1st August 2022
Duty station: This position is based in Kasulu – Tanzania
Reporting Line: Area Manager
Reportees: 2 CCCCM Team Leaders (one per camp), 2 Information Management Officers (one per camp)
Providing equal opportunities: We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.
Promoting high standards: DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process
Application and CV Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
- Job City Kasulu