Camp Manager – Maban 132 views0 applications

We are looking for highly qualified, self-motivated Camp Manager who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

Who are we?

Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.

In 2012 – 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.

With a total of 450 national staff, 50 expatriate staff, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Aburoc).

Purpose of the post

The camp manager is responsible for Coordination of Assistance and General services delivery at camp level. S/he ensures the establishment of effective and representative camp governance structures and promotion of beneficiary participation in decision making and implementation of camp affairs; ensures sound information management incorporating monitoring and feedback systems; facilitates effective communication with camp population, and oversees operation, care and maintenance of relevant camp infrastructure

Responsibilities:

PROMOTE BENEFICIARY PARTICIPATION IN CAMP AFFAIRS

• Create awareness to the population on democratic representation and facilitate elections of camp leaders and representatives.
• Facilitate establishment of camp committees whose members are representative of the camp population, with a specific technical or cross-cutting sector focus and cutting across agencies: Protection, Shelter, WASH, etc. and ensuring that representation takes into account Persons with Special Needs –Elderly, Women at risk, Youth, Living with Disabilities, etc
• Facilitate and coordinate formal meetings and dialogue sessions with both community representatives and elected leaders.
• Ensure the organizing of different community sectors in the camp to facilitate and address needs of the affected population (Women’s Group, Safety and Security, Youth Groups, Education, Elderly etc.)
• Develop the capacity of camp leaders, committee members and Interest groups through training, Focused Group discussions, peers sessions and dialogue sessions.
• Ensuring that camp management feedback procedures and complaints mechanisms are in place, and forums are conducted for the camp population.

PROMOTION AND FACILITATION OF CAMP SERVICES

• Facilitate the establishment of and support the running of Youth Recreational Activities including sports.
• Promote and facilitate community development and enjoyment Cultural Activities
• Facilitate peace and reconciliation initiatives among camp residents and/or camp residents and host community.
• Coordinate in General Food and NFI distribution as may be required
• Facilitate communities in conducting peaceful burials for their departed family members and loved ones.
• Facilitate community celebration and enjoyment of global events and public events
• Encourage community self -sustenance through neighbourhood watch schemes, care groups for persons with specific needs and promotion of Income Generation Activities
• Facilitate that Referral System (example Health, SGBV, General Protection etc.) by other sectors/partners are shared amongst the camp population and camp management team for better work collaboration and response.

MONITORING AND COORDINATION

• Ensure gaps in assistance to beneficiaries are filled and avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the camp, drawing the attention of stakeholders and partners to overarching needs.
• Conduct service monitoring across sectors in the camp to gain and share a holistic understanding of services and standards in the camp.
• Advocate for the adherence to agreed minimum standards of services among stakeholders and partners.
• Identify and formalize roles and responsibilities between agencies providing services in the camp as a crucial function to addressing gaps and helping to avoid misunderstandings.
• Reporting to and coordinating with the CCCM Lead sector UNHCR and to DRC CCCM Technical Coordinator
• Lead the monthly partners/stakeholders coordination meetings.

MANAGING INFORMATION AND FACILITATING COMMUNICATION

• Receive, conduct and/or facilitate registration of new arrivals in the camp (or validation of existing residents) in order to provide baseline information on the characteristics of the population to inform, additional assistance programmes and the effective coordination of distributions.
• Liaise with Protection Department to identify and register people with special needs (child headed families, unaccompanied orphans and minors, the elderly, people living with disabilities, etc.) in order to facilitate their timely and convenient access to services.
• Liaise with CCCM Sector Lead, UNHCR and Local Authorities in establishing and maintain an up to date camp population database reflect births, deaths, arrivals, departures and other fluctuations in the population.
• Operate information dissemination boards and other channels of communicating information between agencies and the camp residents.
• Coordinate with other camp partners including Inter-news radio on dissemination of public announcements and messages.
• Conduct a monthly Sites Profiling to be shared to partners and stakeholders

CAMP PLANNING AND MAINTENANCE OF CAMP INFRASTRUCTURE

• Oversee the installation and/or maintenance of DRC operated structures such as reception centres, community centres, access bridges, and play grounds.
• Liaise with Shelter Sector in site planning and demarcation of residential blocks and institutional facilities such as schools and hospitals. Where another agency is responsible for general infrastructure development such as civil works, drainage and waste disposal facilities, roads and institutional facilities, the camp manager shall liaise with the counterparts in planning.
• Coordinate with UNHCR and the Local Government department on Environmental protection matters in and around the camp.

ADMINISTRATIVE, FINANCE AND PROCUREMENT FUNCTIONS

• Supervise camp management team of contracted staff, refugee incentives and casuals, ensuring effective staff deployment, performance planning and appraisals staff line manages (Senior Officers)
• Disburse and track expenditure of camp management budget component, flagging any over and under expenditures in a timely manner.
• Prepare project procurement plans and order for materials in a timely manager.
• Manage casual staff contracts and camp service contracts.
• Prepare and submit consolidated monthly workplan of the team to the Area Manager copied CCCM Coordinator
• Provide in-puts in the monthly reports to the donor
• Provide in-put in the development of the project proposals.
• Capacitate through mentor, coaching and training the camp management team on CCCM.
• Coordination with counterparts in other NGOs and UNHCR, Government agencies

Experience and technical competencies

• At least 4-5 years camp management experience of which at least 2-3 years should be at international level and in South Sudan or in geographic and a conflict context similar to South Sudan
• Excellent human resource management skills, interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team. Patience and understanding to work with and grow the capacity of national staff.
• Ability for rapid analysis of very complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies
• Experience delivering programs to tight deadlines
• Experience with budget management and procurement planning
• Experience with systems and concepts for monitoring and evaluating project performance
• Good Computer and IT skills. fluency in written and spoken English with excellent writing skills
• Ability and willingness to work in an emergency setting in remote and isolated location with ever changing security scenarios
• Good understanding of SPHERE Standard e.g. Shelter, WASH, NFI and SGBV guidelines
• Knowledge of local governance in post-conflict contexts, and Age, Gender and Diversity Mainstreaming and inclusion strategies
• A good understanding of the Context of Upper Nile
• Self-motivated and able to work with a minimum of guidance and supervision

Education

• Post-graduate degree in political/Social Sciences, Management, development studies, International development or equivalent degree qualifications;
• Undergraduate with extensive experience could substitute

Languages

• English spoken and written -advanced
• Basic Arabic –desirable;

Key stakeholders

• Programme Team including Shelter &NFI, FSL Manager, Protection Manager, Log Managers, Finance/Admin manager
• External ; Refugee and Host community committees
• UNHCR Sector counterparts
• Counter parts in sister agencies
• Government agencies

Duty Station: Maban

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at level A14.