Commercial Services Manager 71 views0 applications


Job Description

  1. JOB SUMMARY

Under the general supervision from the Commercial Services Director, the Commercial Services Manager supervises the delivery of clinical services at all centres and ensures the channels are effective in terms of realizing defined service targets and quality standards. The incumbent is also expected to continuously create changes on the overall services performance, identify gaps and ensure continuous improvement and excellence is brought to all centres, effectively liaise with field management level. Moreover, she/he facilitates trainings, workshops for service delivery team and creates effective networking relation with all Centres.

  1. DUTIES/TASKS
  • Follow and make sure that the clinical services are in accordance with the target set for each Centre;
  • Periodically assesses the service delivery progress, assumptions and changes in the working environment to ensure that the service delivery is as per the quality standard and compliances;
  • Ensures the technical capacity service delivery Teams is improving so that they can effectively perform the service delivery activities;
  • Conducts quarterly and annual review meeting to assess the service progress, adjust plans, and draw lessons learned;
  • Prepares monthly/quarterly/annual comprehensive services implementation progress reports and submit to the Commercial Services Director on regular basis;
  • Collaborates with Commercial Services Finance Manager to prepare annual budget for Centres based the annual business plan;
  • Ensures appropriate utilization of budgets for the clinical activities;
  • Closely work with different departments at the support office and contribute to the advancement of the clinical services at the Centre level;
  • Performs other duties as assigned by the Commercial Services Director.
  • Works for demand creation and marketing activities as guided by the Director Commercial Services to bring service uptake and revenue generation;

Team Management and Development

  • Ensure team working and knowledge sharing are facilitated.
  • Ensures that all relevant staff is trained on appropriate development programs.
  • Coach and mentor team members who are directly reporting.
  • Develops performance targets with each team member, conducts performance evaluations and provides constructive feedbacks to the team members;

Job Requirements

  1. PERSON SPECIFICATION
  2. Qualification Requirements
  3. Education

                        MPH/BSc/MBA/BA in public health, Business Management,

                        Marketing or related field

  1. Experience:

Four/Six years of relevant experience in managing clinics and health facilities

  1. Skills, Attitudes and Attributes:
  • Highly motivated;
  • Interpersonal relationship;
  • Excellent commend of written and spoken English;
  • Proven facilitation skills;
  • Excellent computer skills, including Word, Excel, PowerPoint and Outlook;
  • Strong work ethic and ability to meet deadlines, planning and time management skills;
  • Understanding of the issues surrounding provision of SRH services and strong understanding about major policies and regulation in the SRH domain;
  • Excellent Managerial skills;
  • Advanced analytical and organizational skills;
  • Inspirational and persuasive with strong problem-solving skills;
  • Business acumen and service orientation;
  • Strong personal commitment to the goals of MSI.
  • Pro-Choice

Number of Position: (01)

Duty Station: MSIE Support Office, Addis Ababa

Employment Type: Full Time

Salary:  As per MSIE Salary Scale

How to Apply

Interested and qualified applicants should mail only their motivation letter and C.V, within ten (10) days from the date of this announcement to:

 Human Resources, Marie Stopes International Ethiopia

Through the following e-mail address: [email protected]

Due to the volume of applications, we will only contact shortlisted candidates, and we are unable to provide any feedback on unsuccessful applications.

Please mention the title of the position and work place you applied for on the subject line of your email.

CANDIDATES WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE CONSIDERED.

MSIE STRONGLY ENCOURAGES FEMALE CANDIDATES TO APPLY!

More Information

  • Job City Addis Ababa
  • This job has expired!
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Marie Stopes International provides contraception and safe abortion services to millions of women and families across the world.

2015 was the year in which we served our 100 millionth client, delivered more services, and achieved a greater health impact than ever before in a single year.

Nearly 21 million women and their partners are using a form of contraception provided by us. And in the five years since 2010, the number of women we are protecting from unplanned pregnancy annually more than doubled.

To learn more about our impact, read our Global Impact Report 2015.

Our mission

We believe that every woman and girl should be able to have children by choice, not chance.

When a woman can control when or whether she has children, she can control her future. She can complete her education, pursue a career, run her own business or spend time with the children she already has.

We know the difference that being able to choose can make. So we will do whatever it takes to make sure that a woman can access the contraception and safe abortion services that give her control over her fertility. It’s why we provide our services in a whole range of different ways, from static centres in urban areas to mobile outreach teams who travel long distances to rural communities.

We are here for the long term. No woman who has been given access to contraception or safe abortion should ever be denied it again.

How we help

We are on the ground in 37 countries around the world, going the last mile to deliver practical solutions and life-changing services.

Connect with us
0 USD Addis Ababa CF 3201 Abc road Full Time , 40 hours per week Marie Stopes International

Job Description

  1. JOB SUMMARY

Under the general supervision from the Commercial Services Director, the Commercial Services Manager supervises the delivery of clinical services at all centres and ensures the channels are effective in terms of realizing defined service targets and quality standards. The incumbent is also expected to continuously create changes on the overall services performance, identify gaps and ensure continuous improvement and excellence is brought to all centres, effectively liaise with field management level. Moreover, she/he facilitates trainings, workshops for service delivery team and creates effective networking relation with all Centres.

  1. DUTIES/TASKS
  • Follow and make sure that the clinical services are in accordance with the target set for each Centre;
  • Periodically assesses the service delivery progress, assumptions and changes in the working environment to ensure that the service delivery is as per the quality standard and compliances;
  • Ensures the technical capacity service delivery Teams is improving so that they can effectively perform the service delivery activities;
  • Conducts quarterly and annual review meeting to assess the service progress, adjust plans, and draw lessons learned;
  • Prepares monthly/quarterly/annual comprehensive services implementation progress reports and submit to the Commercial Services Director on regular basis;
  • Collaborates with Commercial Services Finance Manager to prepare annual budget for Centres based the annual business plan;
  • Ensures appropriate utilization of budgets for the clinical activities;
  • Closely work with different departments at the support office and contribute to the advancement of the clinical services at the Centre level;
  • Performs other duties as assigned by the Commercial Services Director.
  • Works for demand creation and marketing activities as guided by the Director Commercial Services to bring service uptake and revenue generation;

Team Management and Development

  • Ensure team working and knowledge sharing are facilitated.
  • Ensures that all relevant staff is trained on appropriate development programs.
  • Coach and mentor team members who are directly reporting.
  • Develops performance targets with each team member, conducts performance evaluations and provides constructive feedbacks to the team members;

Job Requirements

  1. PERSON SPECIFICATION
  2. Qualification Requirements
  3. Education

                        MPH/BSc/MBA/BA in public health, Business Management,

                        Marketing or related field

  1. Experience:

Four/Six years of relevant experience in managing clinics and health facilities

  1. Skills, Attitudes and Attributes:
  • Highly motivated;
  • Interpersonal relationship;
  • Excellent commend of written and spoken English;
  • Proven facilitation skills;
  • Excellent computer skills, including Word, Excel, PowerPoint and Outlook;
  • Strong work ethic and ability to meet deadlines, planning and time management skills;
  • Understanding of the issues surrounding provision of SRH services and strong understanding about major policies and regulation in the SRH domain;
  • Excellent Managerial skills;
  • Advanced analytical and organizational skills;
  • Inspirational and persuasive with strong problem-solving skills;
  • Business acumen and service orientation;
  • Strong personal commitment to the goals of MSI.
  • Pro-Choice

Number of Position: (01)

Duty Station: MSIE Support Office, Addis Ababa

Employment Type: Full Time

Salary:  As per MSIE Salary Scale

How to Apply

Interested and qualified applicants should mail only their motivation letter and C.V, within ten (10) days from the date of this announcement to:

 Human Resources, Marie Stopes International Ethiopia

Through the following e-mail address: [email protected]

Due to the volume of applications, we will only contact shortlisted candidates, and we are unable to provide any feedback on unsuccessful applications.

Please mention the title of the position and work place you applied for on the subject line of your email.

CANDIDATES WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE CONSIDERED.

MSIE STRONGLY ENCOURAGES FEMALE CANDIDATES TO APPLY!

2019-08-25

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