About VSO
VSO is the world’s leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It’s a highly effective approach that works, helping millions of people in some of the world’s poorest communities lift themselves out of poverty. Our programmes focus on the areas of health, education and livelihoods, with an increasing emphasis on resilience building, social accountability, gender and social inclusion. We believe progress is only possible when we work together and that strong partnerships are crucial to delivering positive change. Join us and help us work towards our vision of a world without poverty.
Job Description
Responsible for coordinating in-country Polio Emergency Operation Centres (EOC), community engagement work, volunteer management and support. The details of the responsibility includes the following.
Programme Delivery: People Management
- Support in-country volunteer planning and support recruitment of a high performing team of national and community volunteers.
- Manage national volunteer performance, ensuring compliance with VSO policy, process and procedure.
- Develop and maintain monitoring tools to ensure that the resourcing framework and minimum standards are adhered to.
- Ensuring volunteer emergencies are managed efficiently
Programme Delivery
- The overall objective will be to provide technical support to program implementation, with the following specific deliverables
- Provide a key co-ordination and implementation role, ensuring project management standards are followed and deadlines met.
- Ensure project outcomes are of high quality, within budget and scope and delivered in a timely manner.
- Establishing beneficial partnerships with communities and strengthen access to and utilization of polio immunisation services
- Understanding and mapping community and its needs to inform action planning
- Ensure national volunteers are coach/trained to maintain knowledge and skills, and are informed of, and supported to adapt to our core approaches as well as changes on methodology, process or content.
Stakeholder Engagement, Management and Communications
- Be the focal person to coordinate the work of and maintain strong relationships to ensure that project activities advance in a smooth and timely manner.
- Build effective working relationships with project stakeholders, engaging them at each project stage, ensuring communications have appropriate content and tone.
- Ensure organizational communications about project benefits, progress and outcomes suit audience and are timely.
- Anticipate project risks and issues, communicating them to stakeholders and take action to resolve issues.
- Create a lifelong relationship and engagement of volunteers with VSO and with their communities and governments.
- Accountable and responsible for maintaining effective engagement and professional ways of working with our VSO Network
Safeguarding, Security and Risk Management
- Commit to VSO’s vision and values, including safeguarding and taking a zero-tolerance approach to abuse and harm.
- Ensure plans are developed and being implemented with the programme’s Duty of Care Lead team and stakeholders (staff, volunteer, primary actors, etc.) are aware and comply.
Other
- At all times ensure that responsibilities and duties within this role comply with VSO’s Equal Opportunities Policy and safer recruitment guidelines and any other relevant policies and procedures.
- Establish a sustainability plan for the EOC after the volunteer leave.
- Provide regular data and analysis of about volunteer performance to the Community Engagement Lead
- Abide by VSO core values and VSO policies on Gender Sensitivity, Child Protection, Safeguarding, Data Protection, Anti-Bribery, Confidentiality and Security.
Employment Type: Fixed term contract
Job Requirements
Qualifications:
- A degree in public health, social sciences, or other discipline relating to development from an accredited University. A Master’s degree is an advantage but not a requirement.
Experience:
- 3-5 years relevant experience
Essentials:
- Excellent understanding of project cycle management tools to ensure effective planning, resourcing, implementation and review of programmes and experience of organisational assessment, planning and review tools and processes.
- Experience of managing or supervising projects notably in partnership with local NGOs/ or within the staffing of local NGOs.
- Strong technical competence in participatory research approaches, baseline surveys, learning and monitoring and evaluation methods and good critical grasp of latest sector thinking.
- Experience of preparing or reviewing project documentation notably internal and/or donor narrative and financial reports, programme updates, budgets, contracts, case studies.
- Able to demonstrate knowledge and understanding of development issues, democratic participation, good governance, accountability and be able to convert those into development partnerships and products
- Practical experience gained within a volunteering/NGO context.
- Ability to plan and manage project-based work
- Excellent people skills, with proven ability to motivate others and work collaboratively, requiring strong self-awareness and inter-personal skills.
- Proven experience of working with communities, decision-makers and opinion leaders in the health service and/or social service delivery
- Experience of the financial management of budgets, including building a budget, monitoring and managing expenditure.
- Able to adapt to new and demanding situations, with experience of living and working in developing countries.
- Competent Data usage: including speedy collation and analysis of complex and high volume data.
More Information
- Job City Addis Ababa