Consultancy: Review of CRVS Innovations in ESAR: digitization, processes, and strategies- Nairobi, Kenya 31 views0 applications


If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Across ESAR, countries are applying both technological and non-technological innovations to improve birth registration results. For example, the Mozambique, Tanzania, and Uganda COs have developed bespoke but often nontransferable technology-based solutions to digitize the civil registration system – or specific parts of the system – to increase the efficiency and effectiveness of the process. While these digital CRVS systems contributed to an increase in birth registration coverage, because the solutions were bespoke, the costs and ongoing technical support needs were often higher than the governments could support and maintain. In Ethiopia, Namibia, Zambia, and South Sudan, UNICEF in collaboration with the Governments have strengthened the linkages between civil registration and the health sectors in addition to specific process innovations that are dependent upon the country context.

For example, in order to accelerate birth registration coverage, in both Ethiopia and Zambia, UNICEF is supporting the governments in designing and implementing fully digitized CRVS systems, able to capture data electronically, process, store and analyze vital events. Namibia is currently developing an e-birth notification system as part of the roll-out of e-governance, linked to the National Population Registration System (NPRS). The aim is to notify the NPRS electronically when a birth has occurred to verify the identity of the mothers, eliminate late registration of births and collect accurate data about all children’s birth in the country. In addition, Namibia is updating the Social Assistance System, in order to link it to the NPRS for more accurate social assistance administration. Despite ongoing conflict in South Sudan, UNICEF is working closely with the Ministry of Health to establish a National Digital Database for birth notification and expand the coverage of the ‘Mother Card’ innovation. The ‘Mother Card’ is a creative solution to identify and track pregnant women using color coding rather than text to convey information and help ensure timely registration of births in largely non-literate environments. While the development and implementation of innovations is dependent upon the country context, including political will, technological infrastructure, and resources, there is recognition across the region that innovations have an important role to play if the region is to meet its targets.

To support the region in achieving SDG 16, Agenda 2030, and the African ‘Agenda 2063’, national governments and development partners need to first understand the national CRVS systems – including the enabling environment, service delivery, quality, and demand creation – in order better allocate resources and use tools to address targeted bottlenecks to achieve maximum and accelerated impact. While COs across ESAR have utilized a number of tools and strategies for increasing birth registration, there is a need to document what tools countries have developed and are using, the successes and shortcomings of country-level solutions, to identify what the innovations are in each solution, to measure if and how each innovation component contributed to programme results, to identify commonalities in systems or their individual components where common tools could be built, and assess how these systems can be replicated in other countries.

Given the rich and diverse experience in the region to improve civil registration, UNICEF ESARO is recruiting a consultant to conduct a review of CRVS innovations, such as digitization, processes, and other strategies, in Ethiopia, Mozambique, Namibia, South Sudan, Tanzania, Uganda, and Zambia. These seven countries represent countries where UNICEF has significant financial investment and/or are rolling out technological and non-technological innovations in CRVS systems.

The role of the consultant will be to complete three in-depth case studies in Mozambique, Tanzania, and Uganda and four desk reviews in Ethiopia, Namibia, South Sudan, and Zambia of the CRVS systems in each country. Additionally, the consultant should thoroughly review and utilize the CRVS Digitization Guidebook[1], developed in mid-2017 with representatives from UNICEF, WHO, the World Bank, Plan International, ITU, Jembi Health Systems and representatives from twelve governments including most included in the review. Through this review of CRVS systems in the region, UNICEF COs across the region, and Pan-Africa more broadly, will have an enhanced understanding of what is working and what is not working from a technological and programmatic perspectives, outline examples of good evidence-based strategies as related to innovation, and offer recommendations for how UNICEF can better apply technological and programmatic innovations to improve birth registration. While the four desk reviews will examine similar questions throughout the assignment as the in-depth case studies, it is recognized the desk reviews will not include the same level of information.

Scope of Work

  • Goal and Objective

The consultant will conduct a review of Innovation in CRVS systems in the Eastern and Southern Africa Region, with particular attention on the digitization of solutions, processes, and other strategies. This review will include three in-depth case studies in Mozambique, Tanzania, and Uganda, and four desk reviews in Ethiopia, Namibia, South Sudan, and Zambia. In conducting this review, the consultant will be expected to complete the following tasks:

  • Produce an inception report based on review of documents provided and consultations with the UNICEF ESARO team;
  • Set out the global contexts and trends as related to innovations in CRVS, specifically as related to digitizing CRVS systems;
  • Provide a technology landscape of the CRVS ecosystem and linkages (if any) with other national registries and systems (ie health)
  • Define key terminology used in the CRVS space and identify specific terminology that is used inconsistently within or across countries;
  • Conduct field work in 2 of the 3 selected countries (Mozambique, Tanzania, and Uganda) to comprehensively understand the CRVS system, including completing stakeholder mapping, defining the business process, and reviewing the technological system and tools, including product road map, technical requirements to maintain and support it, ability and level of effort to integrate into national registries and systems (ie health), and recurrent costs;
  • Complete the desk review of CRVS systems in Ethiopia, Namibia, South Sudan, and Zambia based on existing information and documents provided by UNICEF ESARO;
  • Analyse the results from the field work and desk review to:
  • Provide a granular breakdown of common components within CRVS systems, as well as identify components unique to each country
  • Highlight specific technological and non-technological innovations, and assess their replicability across countries
  • Provide a technology landscape of the CRVS ecosystem and linkages (if any) with other national registries and systems, including documenting minimum requirements for integrationOutline key challenges, constraints and risks faced in each system and process
  • Identify examples of good strategies to improve birth registration, including providing detailed analysis of which components contribute the most to programme results and provide the greatest return on investment
  • Define considerations for success
  • Validate if the CRVS Digitization Guidebook is a best practice tool
  • Develop a draft of the review for internal consultation that includes the elements above;
  • Plan and manage the consultations for the review with the seven ESAR UNICEF Country Offices, global UNICEF colleagues and key external partners and others identified by UNICEF ESARO;
  • Finalise the review based on feedback from the consultation;
  • Other activities as agreed upon with the UNICEF team.
  • Reference to work plan

This assignment fulfils the ESARO ICT and Child Protection Rolling Work Plan for 2017-2018 as per below:

  • ICT Work Plan: Deliverable 09 – Knowledge management of innovation in ESAR, including documentation and dissemination of experiences, best practices, and lessons learned, the development of the Annual Report on Innovation in ESAR, and biannual updates on the innovation portfolio.
  • Activity 49 – Document regional eCRVS experiences and develop guidance for deploying an eCRVS system. .
  • Child Protection Work Plan (to be edited based on MYR updates): Deliverable: Tools and guidelines developed to increase the scope, quality and focus of programming for birth registration, violence against children, child marriage/FGM/C and child protection system.
  • Activity 6: Conduct and disseminate research on good practice on CRVS in Africa.
  • Activity 7: Develop guidance for deploying an eCRVS system.
  • Activities and Tasks

Phase

Activity

Timeline

Phase 1 – Inception

Draft inception report, including reviewing timelines, requesting background material, and discussing initiative with UNICEF ESARO

3 days

Phase 2 – Conduct field work and desk review

Review background material provided by UNICEF ESARO and identify what additional information is required

5 days

Prepare for field work with UNICEF ESARO, including drafting field mission agendas

3 day

Conduct field work

  • 7 days mission per country in Mozambique, Tanzania, and Uganda;
  • 3 days desk review per country in Ethiopia, Namibia, South Sudan, and Zambia

33 days

Phase 3 – Analyze findings and draft the review

Analyze findings from field work

5 day

Draft the review based on findings

7 days

Phase 4 – Finalizing the review

Plan and manage the consultations for the review to inform the revision

5 days

Present the data from the consultation

2 days

Revise and finalize the review based on feedback

5 days

Total days

68 days

Work relationships:

The consultant will be supervised by the ESARO Regional ICT Chief with the support from the ESARO Innovation Specialist and the ESARO Child Protection Specialist, under the overall guidance of the Regional Child Protection Adviser.

  • Outputs and deliverables

The table below sets out the expected deliverables with estimated timelines:

Deliverables

Duration

Timeline/ Deadline

Schedule and amount of payment

Inception report

3 days

November

First payment (10% plus amount required for travel and expenses)

Readouts from field work in three countries and summaries of desk review in four countries

41 days

December – February

Second payment (30%)

Draft Review of CRVS Innovations in ESAR

12 days

February

Third payment (20%)

Finalized Review of CRVS Innovations in ESAR and data from consultations

12 days

March

Final payment (40%)

Payment Schedule

Four payments will be made for this contract upon the submission of the four distinct deliverables that are high-quality standard and deemed satisfactory by the supervisor.

Desired competencies, technical background and experience

  • Advanced University degree in education, development, social science or comparable academic preparation.
  • At least eight (8) years (determines level required) of progressively advanced experience in the education sector.
  • Detailed knowledge of CRVS solutions and programmes in Africa.
  • Comprehensive understanding and work experience with UNICEF and working with partners and government counterparts.
  • Understanding of the Eastern and Southern Africa Region is desirable.
  • Excellent knowledge of English and excellent writing skills.
  • Full working knowledge of MS-Word (including using Style, References and Review functions)

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

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  • Job City Nairobi
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UNICEF is a leading humanitarian and development agency working globally for the rights of every child. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle: pre-natal care for healthy births, clean water and sanitation, health care and education.

UNICEF has spent nearly 70 years working to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers and policy makers to help all children realize their rights—especially the most disadvantaged.

The United Nations Children's Fund is a United Nations (UN) programme headquartered in New York City that provides humanitarian and developmental assistance to children and mothers in developing countries. It is one of the members of the United Nations Development Group and its executive committee.

UNICEF was created by the United Nations General Assembly on 11 December 1946, to provide emergency food and healthcare to children in countries that had been devastated by World War II. The Polish physician Ludwik Rajchman is widely regarded as the founder of UNICEF and served as its first chairman from 1946. On Rajchman's suggestion, the American Maurice Pate was appointed its first executive director, serving from 1947 until his death in 1965. In 1953, UNICEF's mandate was extended to address the needs of children in the developing world and became a permanent part of the United Nations System. At that time, the words "international" and "emergency" were dropped from the organization's name, making it simply the United Nations Children's Fund, or popularly known as "UNICEF".

UNICEF relies on contributions from governments and private donors, UNICEF's total income for 2008 was US$3,372,540,239. Governments contribute two-thirds of the organization's resources. Private groups and some six million individuals contribute the rest through national committees. It is estimated that 92 per cent of UNICEF revenue is distributed to programme services.UNICEF's programmes emphasize developing community-level services to promote the health and well-being of children. UNICEF was awarded the Nobel Peace Prize in 1965 and the Prince of Asturias Award of Concord in 2006.

Most of UNICEF's work is in the field, with staff in over 190 countries and territories. More than 200 country offices carry out UNICEF's mission through programmes developed with host governments. Seven regional offices provide technical assistance to country offices as needed.

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0 USD Nairobi CF 3201 Abc road Consultancy , 40 hours per week United Nations Children’s Fund (UNICEF)

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Across ESAR, countries are applying both technological and non-technological innovations to improve birth registration results. For example, the Mozambique, Tanzania, and Uganda COs have developed bespoke but often nontransferable technology-based solutions to digitize the civil registration system – or specific parts of the system – to increase the efficiency and effectiveness of the process. While these digital CRVS systems contributed to an increase in birth registration coverage, because the solutions were bespoke, the costs and ongoing technical support needs were often higher than the governments could support and maintain. In Ethiopia, Namibia, Zambia, and South Sudan, UNICEF in collaboration with the Governments have strengthened the linkages between civil registration and the health sectors in addition to specific process innovations that are dependent upon the country context.

For example, in order to accelerate birth registration coverage, in both Ethiopia and Zambia, UNICEF is supporting the governments in designing and implementing fully digitized CRVS systems, able to capture data electronically, process, store and analyze vital events. Namibia is currently developing an e-birth notification system as part of the roll-out of e-governance, linked to the National Population Registration System (NPRS). The aim is to notify the NPRS electronically when a birth has occurred to verify the identity of the mothers, eliminate late registration of births and collect accurate data about all children’s birth in the country. In addition, Namibia is updating the Social Assistance System, in order to link it to the NPRS for more accurate social assistance administration. Despite ongoing conflict in South Sudan, UNICEF is working closely with the Ministry of Health to establish a National Digital Database for birth notification and expand the coverage of the ‘Mother Card’ innovation. The ‘Mother Card’ is a creative solution to identify and track pregnant women using color coding rather than text to convey information and help ensure timely registration of births in largely non-literate environments. While the development and implementation of innovations is dependent upon the country context, including political will, technological infrastructure, and resources, there is recognition across the region that innovations have an important role to play if the region is to meet its targets.

To support the region in achieving SDG 16, Agenda 2030, and the African ‘Agenda 2063’, national governments and development partners need to first understand the national CRVS systems – including the enabling environment, service delivery, quality, and demand creation – in order better allocate resources and use tools to address targeted bottlenecks to achieve maximum and accelerated impact. While COs across ESAR have utilized a number of tools and strategies for increasing birth registration, there is a need to document what tools countries have developed and are using, the successes and shortcomings of country-level solutions, to identify what the innovations are in each solution, to measure if and how each innovation component contributed to programme results, to identify commonalities in systems or their individual components where common tools could be built, and assess how these systems can be replicated in other countries.

Given the rich and diverse experience in the region to improve civil registration, UNICEF ESARO is recruiting a consultant to conduct a review of CRVS innovations, such as digitization, processes, and other strategies, in Ethiopia, Mozambique, Namibia, South Sudan, Tanzania, Uganda, and Zambia. These seven countries represent countries where UNICEF has significant financial investment and/or are rolling out technological and non-technological innovations in CRVS systems.

The role of the consultant will be to complete three in-depth case studies in Mozambique, Tanzania, and Uganda and four desk reviews in Ethiopia, Namibia, South Sudan, and Zambia of the CRVS systems in each country. Additionally, the consultant should thoroughly review and utilize the CRVS Digitization Guidebook[1], developed in mid-2017 with representatives from UNICEF, WHO, the World Bank, Plan International, ITU, Jembi Health Systems and representatives from twelve governments including most included in the review. Through this review of CRVS systems in the region, UNICEF COs across the region, and Pan-Africa more broadly, will have an enhanced understanding of what is working and what is not working from a technological and programmatic perspectives, outline examples of good evidence-based strategies as related to innovation, and offer recommendations for how UNICEF can better apply technological and programmatic innovations to improve birth registration. While the four desk reviews will examine similar questions throughout the assignment as the in-depth case studies, it is recognized the desk reviews will not include the same level of information.

Scope of Work

  • Goal and Objective

The consultant will conduct a review of Innovation in CRVS systems in the Eastern and Southern Africa Region, with particular attention on the digitization of solutions, processes, and other strategies. This review will include three in-depth case studies in Mozambique, Tanzania, and Uganda, and four desk reviews in Ethiopia, Namibia, South Sudan, and Zambia. In conducting this review, the consultant will be expected to complete the following tasks:

  • Produce an inception report based on review of documents provided and consultations with the UNICEF ESARO team;
  • Set out the global contexts and trends as related to innovations in CRVS, specifically as related to digitizing CRVS systems;
  • Provide a technology landscape of the CRVS ecosystem and linkages (if any) with other national registries and systems (ie health)
  • Define key terminology used in the CRVS space and identify specific terminology that is used inconsistently within or across countries;
  • Conduct field work in 2 of the 3 selected countries (Mozambique, Tanzania, and Uganda) to comprehensively understand the CRVS system, including completing stakeholder mapping, defining the business process, and reviewing the technological system and tools, including product road map, technical requirements to maintain and support it, ability and level of effort to integrate into national registries and systems (ie health), and recurrent costs;
  • Complete the desk review of CRVS systems in Ethiopia, Namibia, South Sudan, and Zambia based on existing information and documents provided by UNICEF ESARO;
  • Analyse the results from the field work and desk review to:
  • Provide a granular breakdown of common components within CRVS systems, as well as identify components unique to each country
  • Highlight specific technological and non-technological innovations, and assess their replicability across countries
  • Provide a technology landscape of the CRVS ecosystem and linkages (if any) with other national registries and systems, including documenting minimum requirements for integrationOutline key challenges, constraints and risks faced in each system and process
  • Identify examples of good strategies to improve birth registration, including providing detailed analysis of which components contribute the most to programme results and provide the greatest return on investment
  • Define considerations for success
  • Validate if the CRVS Digitization Guidebook is a best practice tool
  • Develop a draft of the review for internal consultation that includes the elements above;
  • Plan and manage the consultations for the review with the seven ESAR UNICEF Country Offices, global UNICEF colleagues and key external partners and others identified by UNICEF ESARO;
  • Finalise the review based on feedback from the consultation;
  • Other activities as agreed upon with the UNICEF team.
  • Reference to work plan

This assignment fulfils the ESARO ICT and Child Protection Rolling Work Plan for 2017-2018 as per below:

  • ICT Work Plan: Deliverable 09 – Knowledge management of innovation in ESAR, including documentation and dissemination of experiences, best practices, and lessons learned, the development of the Annual Report on Innovation in ESAR, and biannual updates on the innovation portfolio.
  • Activity 49 - Document regional eCRVS experiences and develop guidance for deploying an eCRVS system. .
  • Child Protection Work Plan (to be edited based on MYR updates): Deliverable: Tools and guidelines developed to increase the scope, quality and focus of programming for birth registration, violence against children, child marriage/FGM/C and child protection system.
  • Activity 6: Conduct and disseminate research on good practice on CRVS in Africa.
  • Activity 7: Develop guidance for deploying an eCRVS system.
  • Activities and Tasks

Phase

Activity

Timeline

Phase 1 - Inception

Draft inception report, including reviewing timelines, requesting background material, and discussing initiative with UNICEF ESARO

3 days

Phase 2 – Conduct field work and desk review

Review background material provided by UNICEF ESARO and identify what additional information is required

5 days

Prepare for field work with UNICEF ESARO, including drafting field mission agendas

3 day

Conduct field work

  • 7 days mission per country in Mozambique, Tanzania, and Uganda;
  • 3 days desk review per country in Ethiopia, Namibia, South Sudan, and Zambia

33 days

Phase 3 – Analyze findings and draft the review

Analyze findings from field work

5 day

Draft the review based on findings

7 days

Phase 4 – Finalizing the review

Plan and manage the consultations for the review to inform the revision

5 days

Present the data from the consultation

2 days

Revise and finalize the review based on feedback

5 days

Total days

68 days

Work relationships:

The consultant will be supervised by the ESARO Regional ICT Chief with the support from the ESARO Innovation Specialist and the ESARO Child Protection Specialist, under the overall guidance of the Regional Child Protection Adviser.

  • Outputs and deliverables

The table below sets out the expected deliverables with estimated timelines:

Deliverables

Duration

Timeline/ Deadline

Schedule and amount of payment

Inception report

3 days

November

First payment (10% plus amount required for travel and expenses)

Readouts from field work in three countries and summaries of desk review in four countries

41 days

December – February

Second payment (30%)

Draft Review of CRVS Innovations in ESAR

12 days

February

Third payment (20%)

Finalized Review of CRVS Innovations in ESAR and data from consultations

12 days

March

Final payment (40%)

Payment Schedule

Four payments will be made for this contract upon the submission of the four distinct deliverables that are high-quality standard and deemed satisfactory by the supervisor.

Desired competencies, technical background and experience

  • Advanced University degree in education, development, social science or comparable academic preparation.
  • At least eight (8) years (determines level required) of progressively advanced experience in the education sector.
  • Detailed knowledge of CRVS solutions and programmes in Africa.
  • Comprehensive understanding and work experience with UNICEF and working with partners and government counterparts.
  • Understanding of the Eastern and Southern Africa Region is desirable.
  • Excellent knowledge of English and excellent writing skills.
  • Full working knowledge of MS-Word (including using Style, References and Review functions)

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

2017-11-01

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