Country Director, Mali 125 views0 applications

About Viamo

Mobile technology is revolutionizing how organizations engage with the people they serve. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Viamo believes that information is power. We connect individuals and organisations using digital technology to make better decisions. With more than 11 million people reached in 2019 alone, we are well on our way to meeting our ambitious goal of reaching 50M people annually by 2023.

About the role

You will be Viamo’s representative in-country and a passionate leader within the digital for development movement. Your role is to drive impact, working with partners to develop and launch innovative and effective digital engagement programs. You will ensure that every large development organization in Mali knows about Viamo’s solutions and you will supervise the delivery of Viamo’s work on our projects, including multiple multi-year USAID-funded programs. This role includes managing program and admin staff in-country, providing support, building capacity, and ensuring deliverables and reporting requirements are met and Viamo is fully contractually compliant.

Key Responsibilities

Business Development

• Take the lead on identification of new business opportunities in Mali, track and respond to RFPs, and design high quality proposals.
• Work with partners to design and launch effective mobile engagement projects; this includes building relationships, co-designing projects and preparing budgets.

Partner Relations Management

• Delight our partners with quality, timely execution of program deliverables.
• Provide support to key partners for the effective use of Viamo’s services across a range of sectors, including health, food security, nutrition, livelihoods and agriculture.
• Solicit and document partner feedback to inform the ongoing development of Viamo’s offerings
• Manage relationships with Mobile Network Operators to ensure the infrastructure is in place to connect with all mobile phones in Mali

Program Implementation

• Oversee the development of annual work plans and annual budgets for all donor-funded programs.
• Oversee the implementation of project activities and ensure deliverables are met to the set quality standards and within the agreed timelines.
• Oversee the production of narrative and financial reports (with support from Viamo’s finance team)
• Supervise qualitative and quantitative research and other field activities when necessary
• Manage the 3-2-1 Service, expanding content available and developing commercial partnerships to diversify revenue

Team Management and Representation

• Manage the Viamo Mali team, provide close coaching and support, ensuring capacity is being developed
• Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.

Key Performance Indicators

● Impact: number of unique listeners and engagements

● Bookings: Value of secured partnerships

● Revenue: Execution & invoicing of program deliverables

Team and Reporting Structure

• Reports to: Deputy Regional Director for West and Central African and the Carribean
• Line manages: Two program managers, 3-2-1-product manager, Admin & Finance officer (yet to be recruited)

Profile

Essential

• Experience of 8+ years in any combination of: social enterprise, INGO, Mobile Network Operator, ICT4D/ Digital for Development, donor or international implementer
• Proven business development skills, proposal writing and partnership building with a history submitting winning applications
• Proven project management experience, including reporting and budgeting
• Entrepreneurial mindset and proven experience in co-developing ideas with partners; workshop facilitation skills and experience in design thinking approaches
• Leadership skills, including intercultural sensitivity and a passion for unleashing the potential of your colleagues
• Demonstrated self-management, skills, adaptability and resourcefulness
• Excellent written and oral communication skills in French and in English
• Experience living and working in francophone West Africa

Desirable

• Experience living / working in Mali
• Experience implementing USAID-funded projects