Deputy Regional Director for Management Quality, SARO, April 2024

Job Title: Deputy Regional Director — Management Quality [DRD/MQ]
Dept/Location: Southern Africa Regional Office [SARO] — TBD
Reports To: SARO Regional Director [RD]

Background
As a member of the Senior Management Team (SMT) within the region, the Deputy Regional Director for Management Quality (DRD/MQ) supports the work of the Regional Director, the Country Representatives, Heads of Operations, Heads of Programs, Chiefs of Party, Technical Advisors and others for the efficient delivery of CRS’ mission in the region. The DRD/MQ acts as the regional team leader for supervision of the Operations portfolio and for coordinating Operations across multiple units. S/he is responsible for promoting excellence in Operations and stewardship of resources, ensuring proper management of financial, human and material resources and information systems, and for contrib uting to regional and agency strategy development. The DRD/MQ provides oversight of the regional security portfolio in coordination with the RD.

Supervisory Responsibilities
Supervises (direct): Regional Advisor (Supply Chain, Project Insight), Regional ICT Manager, Administrative staff

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

* Integrity
* Continuous Improvement & Innovation
* Builds Relationships
* Develops Talent
* Strategic Mindset
* Accountability & Stewardship

Qualifications
* Master’s degree in development, business administration/management or related fields;
* Minimum of seven years’ experience in non-profit management with a large organization, including at least 3 years in a developing country; significant prior operations experience with CRS preferred;
* Knowledge and familiarity with USG rules and regulations a plus;
* Demonstrated understanding of industry standards and management best practices;
* Demonstrated leadership skills;
* Willingness to travel to and work in difficult environments including emergency response;
* Estimated travel requirement: 50% of the time;
* Language: Fluency in English and French is required;

CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation

CRS is an Equal Opportunity Employer
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

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Job City Lusaka

Lusaka

Catholic Relief Services

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States to serve World War II survivors in Europe. Since then, we have expanded in size to reach more than 100 million people in 101 countries on five continents.

Our mission is to assist impoverished and disadvantaged people overseas, working in the spirit of Catholic social teaching to promote the sacredness of human life and the dignity of the human person. Although our mission is rooted in the Catholic faith, our operations serve people based solely on need, regardless of their race, religion or ethnicity. Within the United States, CRS engages Catholics to live their faith in solidarity with the poor and suffering people of the world.

CRS is motivated by the example of Jesus Christ to ease suffering, provide development assistance, and foster charity and justice. We are committed to a set of Guiding Principles and hold ourselves accountable to each other for them.

Watch what happens when little miracles touch the lives of the most vulnerable people around the world. Witness the lifesaving help and hope provided by Catholic Relief Services. Take a look at just how far your heart can reach.

As the official international humanitarian agency of the Catholic community in the United States, CRS is governed by a board of directors comprising clergy, most of them bishops elected by the United States Conference of Catholic Bishops, as well as religious and Catholic lay men and women.

CRS maintains strict standards of efficiency, accountability and transparency: 93% of our expenditures go directly to programs.

CRS' commitment to Catholic teaching

Catholic Relief Services is a manifestation of love for our brothers and sisters around the globe by the Catholic community of the United States. We protect, defend and advance human life around the world by directly meeting basic needs and advocating solutions to injustice. CRS is a pro-life organization dedicated to preserving the sacredness and dignity of human life from conception to natural death. Every aspect of our work is to help life flourish. We are resolute in our commitment to the Church and its teaching.

As a part of the Universal Church, we work with local Catholic institutions around the world. As a Catholic agency that provides assistance to people in need in 101 countries without regard to race, religion or nationality, we also participate in humanitarian initiatives undertaken by a range of groups, including governments, other faith communities and secular institutions. Although some positions and practices of these institutions are not always consistent with the full range of Catholic teaching, CRS' work with these institutions always focuses only on activities that are fully consistent with Catholic teachings.

CRS employs Catholics as well as non-Catholics. Membership in professional associations enables our staff to obtain information and technological advances that best prepare us to serve those in our care—and we do so in full accordance with Catholic teachings. Our staff members also belong to coalitions that extend the reach of services to poor people who often live in remote areas where CRS does not operate. These coalitions give CRS a platform to present effective methods and procedures that demonstrate the efficacy of Catholic approaches to health and family planning. These are our opportunities to make space in the public sphere for the Catholic viewpoint and to witness to our faith.

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0 USD Lusaka CF 3201 Abc road Full Time , 40 hours per week Catholic Relief Services

Job Title: Deputy Regional Director -- Management Quality [DRD/MQ] Dept/Location: Southern Africa Regional Office [SARO] -- TBD Reports To: SARO Regional Director [RD]

Background As a member of the Senior Management Team (SMT) within the region, the Deputy Regional Director for Management Quality (DRD/MQ) supports the work of the Regional Director, the Country Representatives, Heads of Operations, Heads of Programs, Chiefs of Party, Technical Advisors and others for the efficient delivery of CRS' mission in the region. The DRD/MQ acts as the regional team leader for supervision of the Operations portfolio and for coordinating Operations across multiple units. S/he is responsible for promoting excellence in Operations and stewardship of resources, ensuring proper management of financial, human and material resources and information systems, and for contrib uting to regional and agency strategy development. The DRD/MQ provides oversight of the regional security portfolio in coordination with the RD.

Supervisory Responsibilities Supervises (direct): Regional Advisor (Supply Chain, Project Insight), Regional ICT Manager, Administrative staff

Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

* Integrity * Continuous Improvement & Innovation * Builds Relationships * Develops Talent * Strategic Mindset * Accountability & Stewardship

Qualifications * Master's degree in development, business administration/management or related fields; * Minimum of seven years' experience in non-profit management with a large organization, including at least 3 years in a developing country; significant prior operations experience with CRS preferred; * Knowledge and familiarity with USG rules and regulations a plus; * Demonstrated understanding of industry standards and management best practices; * Demonstrated leadership skills; * Willingness to travel to and work in difficult environments including emergency response; * Estimated travel requirement: 50% of the time; * Language: Fluency in English and French is required;

CRS' recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation

CRS is an Equal Opportunity Employer Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

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