IRC began working in South Sudan in 1989. South Sudan declared independence in July 2011 following decades of brutal civil war. The security situation remains fragile and significant operational challenges are evident. IRC-South Sudan operates a country office in Juba, field offices in Lakes, Unity, Northern Bahr el Ghazal and Central Equatoria states. Currently, IRC South Sudan implements programs in primary health care, community case management, environmental health, women’s protection and empowerment, protection and access to justice and livelihoods.
The Field Coordinator is the Country Program’s Country Management Team (CMT), who provide leadership and day to day management of IRC’s multimillion USD and multi sector programs in Ganyliel field Office. The Field Coordinator will be responsible for overseeing the smooth running of the IRC’s Ganyliel base including supervision of operations Staff. S/he will serve as focal point for staff health and safety, security and access. The incumbent will also lead on external representation of IRC at all levels in the field, ensuring a high level of visibility and acceptance of IRC staff and operations.
1. Operations & Program management (planning, implementation & future development)
• Under the leadership of Deputy Director for Operations and in close coordination with technical coordinators, ensure timely planning, implementation and follow up of IRC’s multi sector programming, including health, women’s protection and empowerment, child protection, ERD and other sectors as they come online.
• Monitor the progress of projects against work plans and budgets and provide appropriate support to senior managers and other program staff to ensure that work plans are adjusted as needed, targets are met, and budgets are spent out in compliance with IRC internal and donor policies and procedures.
• Provide procurement planning support to sector coordinators and base staff (both program and support), in close coordination with the Deputy Director for Operations.
• Provide support to technical coordinators and M&E coordinator to develop and implement Monitoring, Evaluation, Accountability and Learning (MEAL) action plans.
• Provide support to Deputy Director for Operations and technical coordinators in preparing various reports for submission to internal and external stakeholders including government counterparts and donors.
• Identify risk areas to delivery of projects and coordinate solutions and mitigation measures in a timely manner.
• Keep abreast of the specific local context, needs, gaps and constraints to anticipate issues that may affect program implementation, recommending appropriate adjustments as needed and roll out timely actions.
• Contribute in business development including expansion of IRC’s program (both sectors and geography) aligned with needs, IRC’s Strategic Action Plan (SAP) and sector priorities & guideline.
2. Leadership and Staff Management
• Under the supervision of Deputy Director for Operations and close coordination with technical program Managers, lead the IRC team of national and international staff operating in the field offices.
• Ensure performance objectives and key performance indicators are established and regularly reviewed for direct reports.
• Provide regular constructive feedback to direct reports and support direct reports in performance management of their team members.
• Under the guidance of Deputy Director for Operations, promote appropriate norms and establish necessary measures that makes IRC office a safe and healthy working environment for both female and male staff.
• Ensure that a capacity building plan is in place for national staff and support nationalization efforts as necessary and relevant.
3. Base Management
• In close coordination with Deputy Director for operations, ensure smooth functioning of IRC’s Ganyliel field Offices that includes but not limited to day to day office administration and management.
• In close coordination with and with technical support of Deputy Director for Operations, ensure effective management of all supply chain functions in Ganyliel office including procurement, fleet and warehouse, maintaining oversight of the coordination, planning and procurement of essential central services, managing contractors etc.
• Under the guidance of Deputy Director for Operations and in close coordination with Safety, access & Security Coordinator, act as IRC’s focal point for health and safety and security of IRC staff, premises and assets.
• Ensure compliance with IRC policies and practice with respect to PSEA, safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.
• Provide support to Deputy Director for Operations for the identification of new initiatives and needs for the field ideal functioning.
• Ensure base compliance with IRC financial, supply chain, HR, and operational standard operating procedures.
4. External Representation & Coordination
• Represent and promote IRC with local authorities and coordination bodies in Ganyliel to ensure a high level of recognition and acceptance of IRC programming with State governments, RRC, host community and displaced persons.
• Engage with relevant national and international actors and manage IRC’s participation in relevant local level coordination platforms and meetings as needed, to support coordination, acceptance, access issues etc.
• Liaise with local authorities and relevant actors to secure timely authorizations and clearances as required.
Major challenges/Difficulties of this role:
• Balancing multiple priorities in a fast-paced and high demanding work environment.
• Smooth coordination and communication with multi-cultural, multi sectoral team of national and international staff based in multiple locations.
• Ensuring program and support service quality during a period of rapid expansion.
• Successfully managing relationships and maintaining access in a politically complex environment.
• Managing a dynamic safety and security context with diverse threats and challenges, including violent and non-violent civil unrest, road safety and extreme weather.
- A motivated and a high performing team of IRC operations and program staff in the field Office.
- Timely delivery of IRC’s services to its clients with Integrity and accountability.
- Effective utilization of financial and in-kind resources mobilized for IRC’s program in compliance with IRC’s internal, donor’s policies and procedures.
- High visibility and acceptance of IRC team and its operation among clients, government and non-government stakeholders.
- IRC safety and security management plan are fully implemented; new staff are trained and oriented within their first week/month and receive weekly security briefings.
- Timely management of any incident related to staff health and safety, security and access.
Minimum 5 years’ experience in coordinating, implementing and managing Field Offices in humanitarian and/or refugee settings. Previous experience in South Sudan or a similar context is an asset.
Demonstrated Technical Skills:
Ability to analyze context, conduct assessments and manage program implementation in an insecure, volatile country. Experience of running Operations in an emergency setting is a strong asset.
Significant experience in designing high quality programs and writing proposals.
Demonstrated Managerial/Leadership Competencies:
Good finance literacy (ability to draft and managing budgets, forecast and manage expenses)
Demonstrable experience as a strong facilitator capable of creating a participatory environment
Experience designing and facilitating trainings and capacity-building exercises
Flexible work attitude; effective planning and organizing skills
Strong communication skills, with excellent written and spoken English
Ability to work under pressure in a very fast paced environment and with heavy workloads
Fluent in English
Computer/Other Tech Requirements:
Good computer skills: MS Word, Excel, and email/internet software.
Security level orange: The situation in the country remains tense and unpredictable; concerns include criminality, presence of armed troops, and looting. There is active conflict in many parts of the country and a possibility for further expansion of the conflict and violence into other areas and states.
The position is based in Ganyliel. Lodging is in a basic private bedroom and shared facilities – with electricity, internet and cable TV. Food is the individual’s responsibility. Ganyliel field offices housing is more basic, with shared facilities such as latrines and showers. Movements are restricted, curfew in place and flooding is common through most of the year.
Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Narrowing the Gender Gap: The International Rescue Committee is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including a flexible hour (when possible), maternity leave, transportation support, and gender-sensitive security protocols.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable laws.
- Job City Ganyliel