Plan International Nigeria is part is the global federation of Plan International and was registered as a National Organization in 2014 in Nigeria. Plan International works in 70 Countries across Africa, Asia, Europe and the Americas. Plan’s Global Strategic Goals (2017-2022) is to advance Children’s Rights and Equality for Girls ad our Ambition is, “together, we take action so that 100 million girls learn, lead, decide and thrive”. We reach as many children as possible, particularly those who are excluded or marginalised through the delivery of high-quality programmes that deliver long-lasting benefits to children and their communities.
Front Desk
Functional Area Administration, Country Office
Reports to Admin Coordinator
Location Abuja Travel required None
Effective Date April 2018 Grade B
ROLE PURPOSE
To ensure that communication between Plan Nigeria and its customers both internal and external are conducted in a smooth and professional manner. To receive Plan International
Nigeria’s visitors and coordinate visits to staff within the office premises.
DIMENSIONS OF THE ROLE
- Interface between Plan International Nigeria and the public
- All Plan staff
- Custodian of Petty cash funds
- Processing of mails
- Coordinate and organization of the reception of Plan International Nigeria
- Area of Responsibility – Country Office
ACCOUNTABILITIES
- Handle all incoming and outgoing calls in a professional manner
- Ensure that the front office/reception hall is kept clean and managed in a professional manner.
- Receive visitors and directing them appropriately
- Receive mails and parcels and ensure that they are appropriately dispatched without delay.
- Register all incoming and outgoing calls and mails, and other correspondence
- Assist in the provision of logistical support for all meetings, workshops
- Develop a rating system for mails received for the CD to enable easy retrieval;
- Management of Petty cash funds disbursement and Replenishing petty cash to ensure cash balances are not exhausted.
- Receives Cash and raises receipts (ensure all documents are signed)
- Prepare Bank Deposit Slips and forwards deposit slip and receipts to the finance department
- Delivers/releases cheque to payee (Vendors or service providers)
- Receive and deliver all applications for recruitment purposes;
- Provide an interface between correspondences from other organizations and Plan
- Nigeria
- Support in purchase requisition creation and maintenance in SAP
- Effect any other duties that may be assigned from time to time by the Admin Coordinator
- Ensures that Plan International’s global policies for Safeguarding Children and Young People and
- Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as
- applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
- International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
KEY RELATIONSHIPS
- Maintains high contact with the Admin and Logistics Manager and Admin staff at CO and field offices
- Maintains high contact with Plan Nigeria’s visitors, vendors and service providers
- Maintains a fair contact with the finance officer for finance related activities
TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential
- Degree or Certification Business Administration or any related field
- At least 2 years working experience in a similar position and with a credible institution
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, scanners, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
PLAN INTERNATIONAL’S VALUES IN PRACTICE
- We are open and accountable
- Promotes a culture of openness and transparency, including with sponsors and donors.
- Holds self and others accountable to achieve the highest standards of integrity.
- Consistent and fair in the treatment of people.
- Open about mistakes and keen to learn from them.
- Accountable for ensuring we are a safe organisation for all children, girls & young people
- We strive for lasting impact
- Articulates a clear purpose for staff and sets high expectations.
- Creates a climate of continuous improvement, open to challenge and new ideas.
- Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
- Evidence-based and evaluates effectiveness.
- We work well together
- Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
- Builds constructive relationships across Plan International to support our shared goals.
- Develops trusting and ‘win-win’ relationships with funders, partners and communities.
- Engages and works well with others outside the organization to build a better world for girls and all children.
- We are inclusive and empowering
- We empower our staff to give their best and develop their potential
- We respect all people, appreciate differences and challenge equality in our programs and our workplace
- We support children, girls and young people to increase their confidence and to change their own lives.
PHYSICAL ENVIRONMENT
Typical Office Environment
LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction
Method of Application
- Front Desk – [email protected]
Our organizational values are designed to help everyone who works with us achieve our ambitious goals for children, especially girls.
- We are open and accountable
- We strive for lasting impact
- We work well together
- We are inclusive and empowering
Application: To view the Job Description, open the link per position, submit your CV and a statement of interest responding to how you have demonstrated the above listed values in the course of your career. Indicate the job title and location as subject if the mail, only shortlisted candidates will be contacted. Sent all applications as specified below
More Information
- Job City Abuja
