Global Employee Workforce Product Manager 592 views0 applications


The IRC portfolio of Employee Workforce systems is complex and integrates with multiple IRC systems. This interconnection requires end-to-end oversight and planning to ensure technical and operational solutions meet the organization’s needs.

The Global Employee Workforce Product Manager is responsible for managing the enhancement roadmap for the systems that capture Employee data across the organization and leading the operations team that supports the HR and IRC community responsible for maintaining the data needed by these systems. The Product Manager will work in partnership with business stakeholders and the wider IRC IT organization, to prioritize the product backlog; evaluate options and solutions that will meet the organization’s needs; sign-off on the release cycle based on assigned project priorities; and manage the operations team that processes the global functions in the Workforce systems.

Major Responsibilities

• Manage the collection and integration of data between country / regional HR systems and global systems (People Directory, Active Directory, Integra, and HR scorecards (PowerBi))

• Manage the user community’s delivery expectations by ensuring projects are prioritized based on business need

• Gather and convert business requirements into integrations, and enhancements within the application solution

• Manage a team of HRIT associates that will design, configure, and develop the Standard Operating Procedures for collecting and processing data from feeder systems

• Facilitate, create, and maintain systems documentation including system processes, data, security, and configuration of system modules.

• Participate in and oversee testing of systems functionality, data integrity, user competency, process completion, and other tests that support systems delivery quality

• Provide senior-level escalated support to business users and manage escalation of support questions to the vendor

• Participate in cross-systems enterprise coordination and planning to deliver best systems value to the IRC community, including architecture, master data management, processes, and integration

Key Working Relationships

Position Reports to: Director, HR Technology and Operations

Position directly supervises: 2 HR IT associates

Indirect Reporting: HR business stakeholders

Requirements Skills

• Understanding of Workday and Cornerstone integration capabilities

• Experience implementing and supporting business systems including specifications, process modeling, implementation, delivery architecture, configuration, training, integration, operations, and support

• Experience managing, configuring, and supporting HR systems functions in enterprise applications systems with specific experience with Workday and Cornerstone

• Experience with Agile or Waterfall Project Management methodologies in different team roles

• Strong intake management skills to ensure issues are resolved in a timely manner

• Strong process skills to ensure operational procedures are well understood globally

• Ability to communicate effectively in both verbal and written form

• Good listening skills

• Strong analytic curiosity and innovative problem-solving skills

• Proven ability to work both independently and in a dynamic, cross-functional team structure

• Proven ability to establish and maintain working relationships across all departments and levels of the organization

Working Environment

• Standard office working environment

• Part-time remote eligible

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace,

Diversity Equality and Inclusion (DEI), Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Narrowing the Gender Gap: The International Rescue Committee is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including a flexible hour (when possible), maternity leave, transportation support, and gender-sensitive security protocols.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable laws

More Information

  • Job City Nairobi, Kenya
  • This job has expired!
Share this job


The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Since October 2012, the IRC has been responding to humanitarian needs of Nigerians. The IRC initially intervened in response to floods that affected over 7 million people across the country, destroying harvest and damaging homes. The IRC is currently implementing programs in Health, Protection, WASH, Nutrition, Food Security, and Women’s Protection and Empowerment (WPE) in Adamawa and Borno States in North-Eastern Nigeria.

The IRC is dedicated to making women and adolescent girls healthier from the earliest phase of acute crises (a target group most vulnerable during crisis) and implements evidence-based reproductive health interventions in line with the SPHERE-standard Minimum Initial Service Package for Reproductive Health in Crises (MISP). The goal is to ensure that the IRC’s health responses in emergencies include the core package of Reproductive Health (RH) services in its interventions.

The IRC’s Reproductive Health (RH) program is currently implementing (MISP) for RH in 4 health care centers in MMC and Jere LGAs and 1 IDP camp clinic. In addition the program is starting up an emergency mobile programming outside of these areas of Maiduguri in coordination with the WPE team. The focus of this program is to provide quality comprehensive RH and WPE services to conflict-affected women and girls in a timely manner. In addition to the mobile program, the WPE and RH joint mobile teams will be in charge of rapid assessments and rapid response. The mobile teams will be focused in the newly opened LGAs and emergency areas previously inaccessible due to conflict and insecurity. These teams will provide life-saving services to populations outside of Maiduguri, who have not had access to services in approximately 3 years.

Connect with us
0 USD Nairobi, Kenya CF 3201 Abc road Fixed Term , 40 hours per week International Rescue Committee

The IRC portfolio of Employee Workforce systems is complex and integrates with multiple IRC systems. This interconnection requires end-to-end oversight and planning to ensure technical and operational solutions meet the organization’s needs.

The Global Employee Workforce Product Manager is responsible for managing the enhancement roadmap for the systems that capture Employee data across the organization and leading the operations team that supports the HR and IRC community responsible for maintaining the data needed by these systems. The Product Manager will work in partnership with business stakeholders and the wider IRC IT organization, to prioritize the product backlog; evaluate options and solutions that will meet the organization’s needs; sign-off on the release cycle based on assigned project priorities; and manage the operations team that processes the global functions in the Workforce systems.

Major Responsibilities

• Manage the collection and integration of data between country / regional HR systems and global systems (People Directory, Active Directory, Integra, and HR scorecards (PowerBi))

• Manage the user community’s delivery expectations by ensuring projects are prioritized based on business need

• Gather and convert business requirements into integrations, and enhancements within the application solution

• Manage a team of HRIT associates that will design, configure, and develop the Standard Operating Procedures for collecting and processing data from feeder systems

• Facilitate, create, and maintain systems documentation including system processes, data, security, and configuration of system modules.

• Participate in and oversee testing of systems functionality, data integrity, user competency, process completion, and other tests that support systems delivery quality

• Provide senior-level escalated support to business users and manage escalation of support questions to the vendor

• Participate in cross-systems enterprise coordination and planning to deliver best systems value to the IRC community, including architecture, master data management, processes, and integration

Key Working Relationships

Position Reports to: Director, HR Technology and Operations

Position directly supervises: 2 HR IT associates

Indirect Reporting: HR business stakeholders

Requirements Skills

• Understanding of Workday and Cornerstone integration capabilities

• Experience implementing and supporting business systems including specifications, process modeling, implementation, delivery architecture, configuration, training, integration, operations, and support

• Experience managing, configuring, and supporting HR systems functions in enterprise applications systems with specific experience with Workday and Cornerstone

• Experience with Agile or Waterfall Project Management methodologies in different team roles

• Strong intake management skills to ensure issues are resolved in a timely manner

• Strong process skills to ensure operational procedures are well understood globally

• Ability to communicate effectively in both verbal and written form

• Good listening skills

• Strong analytic curiosity and innovative problem-solving skills

• Proven ability to work both independently and in a dynamic, cross-functional team structure

• Proven ability to establish and maintain working relationships across all departments and levels of the organization

Working Environment

• Standard office working environment

• Part-time remote eligible

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace,

Diversity Equality and Inclusion (DEI), Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Narrowing the Gender Gap: The International Rescue Committee is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including a flexible hour (when possible), maternity leave, transportation support, and gender-sensitive security protocols.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable laws

2022-04-01

NGO Jobs in Africa | NGO Jobs

Ngojobsinafrica.com is Africa’s largest Job site that focuses only on Non-Government Organization job Opportunities across Africa. We publish latest jobs and career information for Africans who intends to build a career in the NGO Sector. We ensure that we provide you with all Non-governmental Jobs in Africa on a consistent basis. We aggregate all NGO Jobs in Africa and ensure authenticity of all jobs available on our site. We are your one stop site for all NGO Jobs in Africa. Stay with us for authenticity & consistency.

Stay up to date

Subscribe for email updates

May 2022
MTWTFSS
« Oct  
 1
2345678
9101112131415
16171819202122
23242526272829
3031 
RSS Feed by country: