Head of Operations 478 views0 applications

Fixed Term Central African Republic Logistics - Procurement & Supply Print


Position: Head of Operations (HoO)

Starting date: as soon as possible

Contract Length: 12 months with possibility of extension

Country: Democratic Republic of the Congo (DRC)

Job Location: Bukavu with short trips to project sites in South Kivu province

Reports To: Country Director

Organisation context:

People in Need (PIN) is a Czech NGO that provides relief and development assistance in over 20 countries around the world. Formed in 1992, PIN has grown to be the biggest organisation of its kind in Central Europe, providing relief where it is needed, and empowering civil society in the Czech Republic, Eastern Europe, Africa and Asia. People in Need (PIN) has been present in the DRC since 2008. With its main office in Bukavu (South Kivu) and several field offices, we have been implementing projects focusing on nutrition, basic health care, food security, WASH, education and human rights in the provinces of South Kivu and Maniema.

About the role:

Under the direct supervision of the Country Director, the Head of Operations (HoO) will be responsible for providing technical support, guidance and supervision to the Operations department (logistics and procurement). HoO will ensure that procedures and processes are in place, unified and in line with PIN´s and donor guidelines. HoO also directly leads the process of the development and staff capacity building across the departments in terms of the systems and operations.

Duties and Responsibilities:

  • Ensure that Systems and Operations support the implementation of the Country Strategy and that procedures and regulations are implemented in full transparency and in compliance with donor and PIN rules
  • Ensure standardization of processes/procedures related to operations of logistics and procurement
  • Contribute to overall country program economy including identification of gaps, financial and procedural risks, and provision of appropriate solutions
  • Oversee logistics budgets, improve needs planning for current as well as new projects with regards to security and logistics
  • Provide technical support and guidance to logisticians to ensure effective operations and coordination between the office management, fleet management and procurement, stock and assets management including logistic budgets and planning
  • Manage local team and their continuous capacity building based on personal development plans
  • Ensure that key support policies are continuously updated as required and appropriated to the context
  • Ensure compliance with local legislation, rules and regulations in terms of visas, taxes and labour law
  • Oversee procurement system, implement centralised procurement system, follow all relevant donor and PIN guidelines and procedures, and consider relevant corruption risks

Suitable candidates for this position should possess:

  • Significant previous experience with managing systems, particularly logistics
  • Experience of working within a humanitarian and/or development organization, preferably direct experience from the country program level (outside of the country of residence)
  • Experience with team management and supervision
  • Ability to work in difficult conditions and under pressure
  • Strong coordination, organizational, critical analysis and problem solving skills
  • Excellent communication skills, including fluent spoken and written English and French
  • IT literacy, advanced knowledge of MS Excel, working experience with accounting and economic software
  • University degree preferably in Finance/Economics, Logistics, Public Administration, Law or a related discipline
  • Experience with finance management of projects is an advantage

People in Need offers:

  • Salary based on the PIN salary scale, experience and seniority, and per diems
  • Housing allowance
  • 25 days of paid leave annually along with additional National Holidays based on DRC Labour Law
  • Twice a year 2 paid R&R leave days with extra contribution of 500 USD each
  • Reimbursement of travel expenses with travel to the country of residence every 6 months of completed work
  • Reimbursement of costs of visas and vaccinations; assistance with visa application procedure
  • Medical helpdesk and psychological consultation available on-line
  • ISOS Travel health insurance

More Information

  • Job City Central African Republic
  • This job has expired!
Central African Republic People in Need
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People in Need

We are a non-governmental, non-profit organization based on the ideas of humanism, freedom, equality and solidarity. We consider human dignity and freedom to be the basic values. We believe that people anywhere in the world should have a right to make decisions about their lives and to share the rights expressed in the Universal Declaration of Human Rights.   We strive for open, informed, engaged and responsible society that would be able to address problems at home as well as in the world. We want to actively participate in shaping a society where cultural, ethnic, racial and other differences are a source of enrichment rather than conflict.

We are an intrinsic part of the civil society. Our work is based not only on personal initiative and activity of hundreds of our employees and volunteers, both in the Czech Republic and in dozens of other countries, where we work, but also on trust and support we are endowed with by individuals, businesses, governments and international institutions.The scope of our activities, particular areas and priorities are determined independently with respect to the level of urgency and to our real capacity to change something. It is not so important to have the work done everywhere, however it is essential for us to make a real difference.

In troubled regions around the world, we provide humanitarian aid on the basis of specific needs in the spirit of the Code of Conduct for the International Red Cross. We help people alleviate their distress and support them in the recovery period to be able to get back on their feet.

We fight poverty, whose causes we see in the limitations given by poor access to education, natural resources, healthcare, unequal treatment and discrimination, or by bad governance. We assist people in lifting these restrictions and support them so that they can enhance the quality of their lives. We try to identify the causes of these problems and, together with the people concerned, help with eliminating them.

The recent historical experience of our country enables us to help in some dictatorial or authoritarian regimes, and also in countries in transition. In the same way as the democratic world supported the struggle for freedom in communist countries, we encourage people who are active in voicing criticism and opening a dialogue with the power, in claiming to respect fundamental human rights and freedoms, and also in seeking a more open society. We strengthen the civil society so that it is able to stand as one of the pillars of good governance in newly-developing societies and countries.We lend a helping hand to our fellow citizen living in social exclusion through social work based on respect and shared responsibility. We solve peoples’ problems in mutual cooperation. Above all, we encourage young people in pursuing education so that they enhance their chance to succeed in life. At the same time, we attempt to contribute towards the solution of serious structural problems, namely over-indebtedness, discriminatory practice of self-governments, situation on the labour market or segregation trends in education.In addition, our work involves fostering the development of free and responsible people, who are well-informed about contemporary world, are able to directly and critically assess information and opinions, and they are willing to make a difference in the community. We bring personal testimony of the people we work with as well as important global issues such as climate change, sustainable development, fight for freedom and rights of people in dozens of countries, inequality in society, and the status of minorities.We believe that after decades of oppression and denial of free access to information, so symptomatic of our society at that time, we were given freedom as well as joint responsibility. We believe that closing our eyes to what is happening in a seemingly distant world is as short-sighted as forgetting our own past. This is the reason why we have been shaping up People in Need for over twenty years while building on tangible work and motivating the public to join us.
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0 USD Central African Republic CF 3201 Abc road Fixed Term , 40 hours per week People in Need

Position: Head of Operations (HoO)

Starting date: as soon as possible

Contract Length: 12 months with possibility of extension

Country: Democratic Republic of the Congo (DRC)

Job Location: Bukavu with short trips to project sites in South Kivu province

Reports To: Country Director

Organisation context:

People in Need (PIN) is a Czech NGO that provides relief and development assistance in over 20 countries around the world. Formed in 1992, PIN has grown to be the biggest organisation of its kind in Central Europe, providing relief where it is needed, and empowering civil society in the Czech Republic, Eastern Europe, Africa and Asia. People in Need (PIN) has been present in the DRC since 2008. With its main office in Bukavu (South Kivu) and several field offices, we have been implementing projects focusing on nutrition, basic health care, food security, WASH, education and human rights in the provinces of South Kivu and Maniema.

About the role:

Under the direct supervision of the Country Director, the Head of Operations (HoO) will be responsible for providing technical support, guidance and supervision to the Operations department (logistics and procurement). HoO will ensure that procedures and processes are in place, unified and in line with PIN´s and donor guidelines. HoO also directly leads the process of the development and staff capacity building across the departments in terms of the systems and operations.

Duties and Responsibilities:

  • Ensure that Systems and Operations support the implementation of the Country Strategy and that procedures and regulations are implemented in full transparency and in compliance with donor and PIN rules
  • Ensure standardization of processes/procedures related to operations of logistics and procurement
  • Contribute to overall country program economy including identification of gaps, financial and procedural risks, and provision of appropriate solutions
  • Oversee logistics budgets, improve needs planning for current as well as new projects with regards to security and logistics
  • Provide technical support and guidance to logisticians to ensure effective operations and coordination between the office management, fleet management and procurement, stock and assets management including logistic budgets and planning
  • Manage local team and their continuous capacity building based on personal development plans
  • Ensure that key support policies are continuously updated as required and appropriated to the context
  • Ensure compliance with local legislation, rules and regulations in terms of visas, taxes and labour law
  • Oversee procurement system, implement centralised procurement system, follow all relevant donor and PIN guidelines and procedures, and consider relevant corruption risks

Suitable candidates for this position should possess:

  • Significant previous experience with managing systems, particularly logistics
  • Experience of working within a humanitarian and/or development organization, preferably direct experience from the country program level (outside of the country of residence)
  • Experience with team management and supervision
  • Ability to work in difficult conditions and under pressure
  • Strong coordination, organizational, critical analysis and problem solving skills
  • Excellent communication skills, including fluent spoken and written English and French
  • IT literacy, advanced knowledge of MS Excel, working experience with accounting and economic software
  • University degree preferably in Finance/Economics, Logistics, Public Administration, Law or a related discipline
  • Experience with finance management of projects is an advantage

People in Need offers:

  • Salary based on the PIN salary scale, experience and seniority, and per diems
  • Housing allowance
  • 25 days of paid leave annually along with additional National Holidays based on DRC Labour Law
  • Twice a year 2 paid R&R leave days with extra contribution of 500 USD each
  • Reimbursement of travel expenses with travel to the country of residence every 6 months of completed work
  • Reimbursement of costs of visas and vaccinations; assistance with visa application procedure
  • Medical helpdesk and psychological consultation available on-line
  • ISOS Travel health insurance
 2022-12-01

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