Title: Hub Admin/ Receptionist
TEAM/PROGRAMME: Program Operation, Cairo Field Office
LOCATION: Cairo (Nasr City Hub)
GRADE: 6
CONTRACT DURATION: One year, renewable
Stating date: February 1, 2019
CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
The hub admin/receptionist will be responsible to coordinate the daily hub activities among the different projects operating in the same hub; in addition to arranging interviews with beneficiaries, interpreters schedule, office management, required logistics and administrative tasks.
SCOPE OF ROLE:
Reports to: Directly to the Operation Officer with a dotted line to the Project Assistant
Staff directly reporting to this post: Cleaner, Guards and Interns
Role Dimensions: Close coordination among the different staff based in the office and 2 Case Management officers.
KEY AREAS OF ACCOUNTABILITY:
Project Implementation:
- Support SCI team based in Nasr City Hub with all administrative and logistical tasks;
- Responsible for the reception area at the hub and coordination of walk ins/ case assignment;
- Responsible for coordinating between the different projects operating from the hub and activities taking place at the hub;
- Responsible for scheduling interviews;
- Responsible for coordinating interpreters’ schedules with the rest of the case management team;
- Support the operation officer in managing petty cash;
- Responsible for the office management of the hub, ensuring main office and kitchen supplies are available
- Provide supervision over the role of the cleaner and security guard;
- Support administrative tasks related to interns at the hub such as filling and submitting their timesheets;
- Support the operation officer in organizing trainings, workshops, open days and other events in the field, as deemed necessary;
- Supporting the Child Protection Officer in child protection services as needed;
- Conduct any other tasks requested by Project Manager.
Reporting and documentation:
- Establishing and maintain the project’s information management system and archive;
- Maintaining proper inventory records of project material and publication;
- Report weekly to line manager on task updates.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds the team and partners accountable to deliver on their responsibilities
Ambition:
- Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development
- Widely shares their personal vision for Save the Children, engages and motivates others
- Motivated and able to work independently
Collaboration:
- Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
- Values diversity, sees it as a source of competitive strength
- Approachable, good listener, easy to talk to
Creativity:
- Develops and encourages new and innovative solutions
- Willing to take disciplined risks
Integrity:
- Honest, encourages openness and transparency.
QUALIFICATIONS
- Relevant university degree with a minimum of 1-2 years of successful experience in project implementation with a reputed organization or NGO.
EXPERIENCE AND SKILLS
- Previous experience working in a front-desk role, is a must.
- Previous experience in dealing with different nationalities and ages, is preferable.
- Good knowledge and familiarity of reporting mechanisms and styles.
- Good knowledge of child safeguarding.
- Highly developed interpersonal and communication skills including influencing and negotiation.
- Excellent Computer literacy (word and excel)
- Excellent working knowledge of English and Arabic (reading and writing) is a must.
- Commitment to Save the Children values.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Date of issue: December 2018 Author: HA
More Information
- Job City Cairo
