ICT Intern 153 views0 applications


The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

PURPOSE OF THE JOB

Provide day-to-day ICT support to the Plan International Rwanda Staff to ensure that IT equipment, connections and respond to business needs.

Typical Responsibilities – Key End Results of Position:

● Keep IT equipment (computers, printers) in good functioning conditions, care for maintenance and repair;

● Particularly care that security guidelines are guaranteed and respected and that IT management standards are applied.

● Accomplish ICT support activities in such a way that:

● Stay abreast of IT new developments in order to provide best support and service to users.

Monitor and keep a log of all requests for support

Respond to ICT Support requests timely to ensure minimum disruption of service.

Dealing with Problems:

The position involves a significant degree of complexity:

Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.

The ICT Intern assists in dealing with problems related to good functioning of equipment and systems, Users’ satisfaction and respect of security guidelines and Plan International Global IT standards. But s/he does not have financial approval authorization

 

Communications and Working Relationships:

The post holder will be required to extend relations with ICT equipment suppliers, dealers and partners, 

External consultants and build a good internal customer service. He/she will be required to

Communicate in a style that inspires confidence and professionalism and builds credibility with line management. Be flexible and committed to customer service, strong team working skill and external relations. 

 

Knowledge, Skills, and Experience Required to Achieve Role’s Objectives: 

Skills specific to the post

•      Good analytical skills

•      Ability to work under pressure and do multitasks

•      Excellent communication –verbal and writing skills

•      Proficient in computer skills

Behavior

•      Team player

•      Highly effective networking and inter-personal skills,

•      Timely and effective delivery

•      Gain, develop and retain credibility about performance

•      Commitment to child protection and participation

•      Courtesy, honesty and integrity, effective and clear communication

 

Experience

•       University Degree Computer Sciences and related IT fields

•       Specialization in management information technologies

 

Knowledge /Competencies

 

•      Excellent computer programming skills, preferably with ICT experience

•      Abilities in installation, configuration, integration, maintenance of office IT equipment and systems

•      Experience in providing support of: Hardware, network and applications

•      Skills related to the installation of systems and applications software, hardware, network equipment configuration and backup systems

 

Values: Respect, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building relationships, communicating effectively, facilitating change, developing teams, organizing, personal commitment to Plan’s child protection policy.

 

Physical Environment and Demands:

Frequent travels within country and especially to programme areas and Refugee Camps

Level of Contact with Children:

Mid contact:     Occasional interaction with children

Please attach an organization chart of your department.

Please note that females are mostly encouraged to apply and will be given high priority.

More Information

  • Job City Kigali
  • This job has expired!
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Plan International is an international organisation or development which works in 51 countries across Africa, the Americas, and Asia to promote the safeguarding of children.It is a nonprofit organisation and is one of the world's largest organisations based on children, it works in 58,000 communities with the help of volunteers to improve how 56 million children live. The charity also has 21 national organisations who have been given the responsibility to oversee the raising of funds and awareness in their individual countries.

The organisation puts an emphasis on communities working together in order to address the needs of children around the world. The NGO focuses on child participation, education, economic security, emergencies, health, protection, sexual health (including HIV), and water and sanitation. It provides training in disaster preparedness, response and recovery, and has worked on relief efforts in countries including Haiti, Colombia and Japan.

Plan International also sponsors the Because I Am a Girl campaign, which has published many stories focusing on the struggle of young women in the developing world.

Plan International was founded during the Spanish Civil War by British journalist John Langdon-Davies and aid worker Eric Muggeridge. When they witnessed the conflict change the lives of children, they founded ‘Foster Parents Plan for Children in Spain’, which would later change its name to Plan International. Set up in 1937, the organisation provided food, shelter and clothing to children whose lives had been destroyed by the war.

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0 USD Kigali CF 3201 Abc road Fixed Term , 40 hours per week Plan International

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

PURPOSE OF THE JOB

Provide day-to-day ICT support to the Plan International Rwanda Staff to ensure that IT equipment, connections and respond to business needs.

Typical Responsibilities - Key End Results of Position:

● Keep IT equipment (computers, printers) in good functioning conditions, care for maintenance and repair;

● Particularly care that security guidelines are guaranteed and respected and that IT management standards are applied.

● Accomplish ICT support activities in such a way that:

● Stay abreast of IT new developments in order to provide best support and service to users.

Monitor and keep a log of all requests for support

Respond to ICT Support requests timely to ensure minimum disruption of service.

Dealing with Problems:

The position involves a significant degree of complexity:

Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.

The ICT Intern assists in dealing with problems related to good functioning of equipment and systems, Users’ satisfaction and respect of security guidelines and Plan International Global IT standards. But s/he does not have financial approval authorization

 

Communications and Working Relationships:

The post holder will be required to extend relations with ICT equipment suppliers, dealers and partners, 

External consultants and build a good internal customer service. He/she will be required to

Communicate in a style that inspires confidence and professionalism and builds credibility with line management. Be flexible and committed to customer service, strong team working skill and external relations. 

 

Knowledge, Skills, and Experience Required to Achieve Role’s Objectives: 

Skills specific to the post

•      Good analytical skills

•      Ability to work under pressure and do multitasks

•      Excellent communication –verbal and writing skills

•      Proficient in computer skills

Behavior

•      Team player

•      Highly effective networking and inter-personal skills,

•      Timely and effective delivery

•      Gain, develop and retain credibility about performance

•      Commitment to child protection and participation

•      Courtesy, honesty and integrity, effective and clear communication

 

Experience

•       University Degree Computer Sciences and related IT fields

•       Specialization in management information technologies

 

Knowledge /Competencies

 

•      Excellent computer programming skills, preferably with ICT experience

•      Abilities in installation, configuration, integration, maintenance of office IT equipment and systems

•      Experience in providing support of: Hardware, network and applications

•      Skills related to the installation of systems and applications software, hardware, network equipment configuration and backup systems

 

Values: Respect, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building relationships, communicating effectively, facilitating change, developing teams, organizing, personal commitment to Plan’s child protection policy.

 

Physical Environment and Demands:

Frequent travels within country and especially to programme areas and Refugee Camps

Level of Contact with Children:

Mid contact:     Occasional interaction with children

Please attach an organization chart of your department.

Please note that females are mostly encouraged to apply and will be given high priority.

2019-09-30

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