Médecins Sans Frontières (MSF) is an independent international medical humanitarian organization providing assistance to people affected by armed conflicts, epidemics, natural or non-natural disasters or persons excluded from access to health care. The organization has health projects in more than 68 countries. MSF France has had a significance presence in Kenya since 1996. In Homa Bay, MSF France partners with the County Health Government to improve the continuum of care for HIV, Chronic Diseases and Covid 19. Currently, MSF France manages 90 beds in the adult internal medicine and TB wards in the Homa Bay County Teaching Referral Hospital to improve management of adults’ patients hospitalized and is developing and strengthening a simplified and decentralized model of chronic disease care at Primary Health Centre while supporting Differentiated Models of Care. In 2023, MSF France will implement a palliative care package that includes integrated community-based home care. Mental health and psycho-social support as well as community and patient engagement are essential components of our patient centered approach to care. MSF France in Homa Bay is looking to fill the position of ICT Supervisor. The successful candidates will be reporting to the Logistics Manager Objective of the Position: Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT and Telecom services and infrastructure. Tasks & Responsibilities: • Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission in accordance with MSF standards, policies, protocols and procedures • Supervising, implementing and improving data security protocols (data saving, firewall, User access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency • Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. • Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with the Information Systems (IS)specialist and/or HQ technical referent for 2nd line support as well as with external providers, to ensure any incidents that cannot be solved at his/her level are appropriately escalated. • Providing educational support (briefing, training and support, etc.) to all users • Providing regular activity reports for the sites under this responsibility in accordance with MSF guidelines • Participating in the establishment of the annual budget of the IT and Telecom families • Updating and archiving all user and ICT (Information and Communications Technology) related documents due to changes in the IT and Telecom process • Performing any other task, specifically to this area of specialty, as defined in the job description and according to the line manager Qualifications & Requirements: Education • Diploma /Degree in IT or any relevant qualification Experience • Mandatory:1-2 years of proven experience in IT or technical functions • Expertise the latest version of Microsoft Operating System and business applications (Office 365) • Understanding in Server Management • MSF experience is an added value • Understanding of radio telecommunication concepts. • Teaching and supporting skills Language • Fluent in English, Kiswahili Competencies • Results and Quality Orientation • Teamwork and Cooperation • Behavioral Flexibility • Commitment to MSF Participles • Stress Management
Candidates meeting the above qualifications are requested to email a motivation letter and updated Curriculum Vitae as a single file by 5Pm on 23 rd February 2025 to [email protected] and mention on the subject line “ICT Supervisor – Homabay Project”. Only shortlisted candidates will be contacted. Applications must be received by the deadline. Only short-listed candidates will be contacted. MSF is an equal opportunity Employer and does not charge any application/ recruitment fee. The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your personal data will be treated confidentially. MSF does not sell your personal data under any circumstances. If you have any questions, requests or concerns, you can contact us on [email protected] MSF is an equal opportunity Employer and does not charge any application/ recruitment fee. We will not reply to questions about the position. All necessary information can be found in this vacancy announcement. Female candidates are encouraged to apply
