Information Management Officer (MiMOSA) 350 views0 applications

Position Title : Information Management Officer (MiMOSA)

Duty Station : Nairobi, Kenya

Classification : Professional Staff, Grade P2

Type of Appointment : Special short-term graded, Six months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 28 January 2019

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Bahamas, Cook Islands, Cuba, Cabo Verde, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Grenada, Guyana, Iceland, Kiribati, Comoros, Saint Kitts and Nevis, Lao People’s Democratic

Republic, Saint Lucia, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Namibia, Nauru, Papua New Guinea, Palau, Paraguay, Solomon Islands, Seychelles, Suriname, Sao Tome and Principe, Eswatini,

Timor-Leste, Tonga, Tuvalu, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa

Context:

In 2017, the International Organization for Migration and the European Commission launched several IOM-EU External Actions to Support Migrant Protection and Reintegration of returnees funded by the EU Trust Fund (EUTF) for Africa and the Development Cooperation Instrument. In the framework of the EUTF-funded Reintegration Facility the IOM Regional Office for the East and Horn of Africa is looking for an Information Management Officer (MiMOSA).

In the context of IOM’s global information management strategy, systems are being upgraded and expanded to ensure that all individuals assisted have their cases systematically stored and managed through a centralized, standardized system which allows unique cases to be tracked across different countries and access points. The expanded systems will also include processes to improve the assistance workflow and monitoring of the return and reintegration experiences and outcomes of returnees, as well as the assistance provided to all migrants in vulnerable situations assisted by IOM.

Under the overall supervision of the Regional EUTF Programme Coordinator and the direct supervision of the Regional Data Hub Coordinator, and in close coordination with the Migrant Protection Assistance (MPA) Division’s Senior Regional Thematic Specialist and Information Management Officer in Headquarters (HQs), the successful candidate will support the roll-out of IOM’s Migrant Management Operational Systems Application (MiMOSA) version 7.5 in the East and Horn of Africa as well as support with the development of harmonized tools for the

collection and analysis of case management data related to Assisted Voluntary Return and

Reintegration (AVRR) and migrant protection case management (including CT data).

Core Functions / Responsibilities:

1. Support the roll out and application of MiMOSA 7.5 in East and Horn of Africa in particular for the use in EUTF funded migrant protection and reintegration programming.
2. Oversee and assist missions with the compilation of regional case management data, including for regular reports required by IOM HQ as well as donors.
3. Provide technical and thematic guidance and support/train the IOM field missions in information management. In particular, support the expansion and ensure consistent use of MiMOSA across the missions in East and Horn of Africa, in line with relevant instructions and internal guidance notes. Deliver relevant trainings and follow-up trouble shooting for project staff and field colleagues in line with the Information Management training support.
4. Develop data reports and data output functionality for MiMOSA (including monthly quantitative reports), meeting the requirements of internal and external stakeholders; work to include migrant assistance data in visual analytic applications.
5. Develop ad hoc migrant assistance data collection activities to support field missions where necessary.
6. Contribute to the development of information and knowledge products on migrant assistance and protection based on internal and external needs and requirements.
7. Identify and implement technical solutions related to data collection, analysis, and visualization of migrant assistance data, in line with best practices on data security and data protection, particularly through partnerships with the private sector, academic institutions, and other stakeholders.
8. Ensure the field missions’ adequate and consistent use of Share Point once established.
9. Liaise and coordinate with external stakeholders to inform their work by providing data on migrant assistance issues.
10. Participate in relevant national and international fora as well as relevant inter-agency working groups at regional and global level.
11. Undertake duty travel, as necessary.
12. Ensure that all data collection, storage, analysis and dissemination is in line with IOM’s data

Protection principles.

1. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Political Science, Economics, Public Health, Migration Studies, Computer Science or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in the development and management of databases and applications;

• Experience of other information management work desirable, including data verification, validation, classification, and transformation as well as data warehousing;

• Knowledge or experience of case management/customer relationship management systems desirable;

• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality research reports;

• Experience in the field of migrant assistance, particularly AVRR and protection;

• Proven ability to deliver technical training to different audiences;

• Experience in the use of database applications and statistical analysis tools.

Languages

Fluency in English is required. Working knowledge of French and/or Spanish is an advantage.

Desirable Competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding

confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.