Information Management Specialist 382 views0 applications

USAID/Uganda is seeking qualified candidates for the position of Personal Services Contractor (PSC) – Information Management Specialist.

ELIGIBLE OFFERORS: “Cooperating Country National” shall mean the individual engaged to serve in the Cooperating Country under this contract.

“Cooperating Country” shall mean the foreign country in or for which services are to be rendered hereunder.

Opening date: July 21, 2021**

Closing date: August 20, 2021

USAID/Uganda is seeking for qualified individuals to fill the Information Management Specialist position.

As a unit of the Executive Office, USAID/Uganda, the Information Systems Division (EXO/ISD) provides computer support services to USAID/Uganda staff and operations. The ISD is responsible for day-to-day operations, installation, modification, and maintenance of the Mission’s local area network (LAN) system and for providing support to users and continuous systems, application, telecommunications, and operational functionality.

The Information Management Specialist (IMS) provides technical and administrative supervision of the Information Systems Division (ISD) in the Executive Office, USAID/Uganda. The IMS reports to the Supervisory Executive Officer (S/EXO) and is responsible for the USAID/Uganda computer communications operations plus supervising a team of three technical staff that provide support to the Mission. Provides all levels of IT systems management and support for USAID Uganda’s enterprise architecture, to include Systems administration, systems engineering and coordination of deployment, user assistance and training, management of help-desk operations, systems, and application troubleshooting. USAID also maintains a wide array of enterprise software applications. These include: ASIST/Documentum document management and archiving, online web portals and collaboration tools and security tokens for remote access. The IMS develops the Mission’s information strategy and coordinates with CIO/Washington on the Agency’s technology strategy and provides necessary guidelines to ISD staff. The IMS manages activities of 3 Computer Management Assistants and provides expertise in the areas of information resources management and administration, research, design, development, and implementation.

The IMS establishes security controls for the confidentiality of computer programs, and file systems, ensures the back up of system programs and data files, ensures the provision of continuous hardware and software support to all computer users, plus ensuring computer systems availability. The IMS is responsible for reliable, secure computer operations in a distributed LAN and PC environment utilizing complex databases, integrated software suites and telecommunications and provides the site Information System Security Officer (ISSO) with technical support and expert in the implementation of the Agency’s information systems security standards. The IMS leads in management support by keeping up to date with IT industry developments and advises Mission management on system hardware, software, and procedural updates in order to maintain optimal and secure system operations. The IMS leads the planning, budgeting, and procurement of all ICT services and products while providing the appropriate recommended specifications as per the Agency’s approved standards. The IMS is the interlocutor between the mission and USAID CIO of the maintenance and operational status of all equipment and software received at USAID/Uganda. The IMS, a certified COR/AOR, serves as COR/AOR for ICT services contracts for the Mission. The IMS also works with the technical offices to ensure proper and secure integration of the approved IT system standards in their projects with the various Implementing Partners – which involves participation in Programmatic TECs and various IT system pre-award assessments.

1. EDUCATION

–Master’s degree in computer science, information systems, or electronics engineering is required.

–Additional specialized training and certification in computer systems management is required.

–Possession of at least 2 or more IT management industry certifications e.g., MCSA, ITIL, PMP, CISA, CISM are required.

1. PRIOR WORK EXPERIENCE

–Minimum of seven (7) years of relevant work experience of which, at least five (5) years is with International Organizations, is required.

–A minimum of Two (2) years’ experience with English-language systems and programs, is required.

–Proven experience working with VMware vSphere, Windows 2012 Servers, is required.

–Demonstrated experience including significant analytical and judgmental responsibilities and the overall management and logistical operation in support of complex computer systems and data-centers is required.