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CTG overview:

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Background information – Company specific:
Assist360 is the medical & travel assistance company that provides peace of mind for those working in fragile & conflict areas.
Our Global Response Centre, based in Cape Town, South Africa works closely with our local in country teams to respond to medical emergency situations for Committed To Good (CTG) & other clients

Background information – Role specific:
During the 6 month internship the candidate will work with a variety of departments within the organization such as client services, network management, medical desk & operations.

Operations:
Assist in emergency operations: Support the coordination of emergency response activities, including monitoring emergency situations, communicating as first responders & updating response plans.
Liaising via phone & email with clients and providers. Corresponding with medical desk for medical reviews, medical claims & medical guidance on cases.
Data management: Collect, analyse & maintain emergency response data. Ensure accurate documentation of incidents & activities.
Administrative support: Perform general administrative tasks such as scheduling meetings, preparing reports & maintaining emergency contact lists. This also includes the processing of claims & raising of PO’s.
Additional duties: Perform other duties as assigned by the Operations Manager

Client services:
Research potential clients for medical assistance services.
Assist in communicating with clients via email & phone.
Respond to client inquiries, gather relevant information & provide updates.
Follow up on action items resulting from client meetings.

Network management:
Research potential clients worldwide.
Contact, attend meetings & contract networks providers / facilities worldwide.
Liaise via email & telephone with potential providers & existing providers.
Update network database continuously.
Create & maintain network maps & data.

Project reporting:
This role reports to the Global Operations Manager.

Key competencies:
Must be a recent graduate.
Must be clear & should have effective verbal & written communication.
Ability to adjust to new tasks & environments quickly.
Ability to work well within a team & collaborate with others.
Ability to prioritise tasks & manage time effectively.
Critical thinking & ability to find solutions to challenges.
Proactively seeking out tasks & opportunities to contribute.
Ensuring accuracy & thoroughness in tasks.

Team management:
This role has no team management responsibility.

Further information:
Location: Cape Town, South Africa (only candidates based in Cape Town, South Africa will be considered for this role).
Duration: 6 months.
Qualification: Recent graduate in a relevant field (e.g., healthcare management, business administration, international relations, emergency management) is preferred.
Sector experience: None required.
Nationality: South African citizens or in the possession of a valid work visa / permit.
Languages: Fluent in English & French (essential).

More Information

  • Job City Cape Town
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CTG Global is a Human Resources Management Support Service Company which specializes in the provision of Human Resources, Recruitment, Management Consultancy, Operational Support and Monitoring & Evaluation to enable efficient and effective programme implementation globally.

When the world is looking for solutions to complex issues, it pays to have a trusted partner that can provide highly skilled and experienced human resources to help implement any range of critical mandates.  CTG Global is that partner.

CTG Global partners with both Public and Private Sector organizations including but not limited to humanitarian agencies, government’s, non-governmental organizations, engineering/infrastructure, oil & gas, security and other corporations enabling these organizations to focus on their core business and the achievement of their individual objectives in the environment within which they work.

From gender and children related programmes in Somalia, elections in Afghanistan and M&E in Libya, to infrastructure in Iraq and emergency response in Haiti, our capabilities are as numerous and divers as the issues on our world’s agenda.

For close to a decade, CTG Global has focused its support in these challenging environments where we provide a safe and secure environment for our consultants to operate and alleviating our clients of their day-to-day personnel management problems.  In response to our clients requirements CTG Global has expanded its HR and Recruitment support into their HQ establishments as well as for their field operations; such flexibility is what CTG Global strives to provide as a standard.

Understanding the clients’ fundamental aims and objectives in the environment which we partner is paramount to our operations and CTG Global has vast and proven global experience in supporting field operations.

The nature of our business is such that our clients feel confident in placing their faith in us.  We are a principled company with ethical, accountable and socially responsible practices in place and are entirely focused on our client's and consultant’s well-being.

We retain the finest people and work with business partners that share our ideals.

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0 USD Cape Town CF 3201 Abc road Fixed Term , 40 hours per week CTG Global

CTG overview:

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Background information - Company specific: Assist360 is the medical & travel assistance company that provides peace of mind for those working in fragile & conflict areas. Our Global Response Centre, based in Cape Town, South Africa works closely with our local in country teams to respond to medical emergency situations for Committed To Good (CTG) & other clients

Background information - Role specific: During the 6 month internship the candidate will work with a variety of departments within the organization such as client services, network management, medical desk & operations.

Operations: Assist in emergency operations: Support the coordination of emergency response activities, including monitoring emergency situations, communicating as first responders & updating response plans. Liaising via phone & email with clients and providers. Corresponding with medical desk for medical reviews, medical claims & medical guidance on cases. Data management: Collect, analyse & maintain emergency response data. Ensure accurate documentation of incidents & activities. Administrative support: Perform general administrative tasks such as scheduling meetings, preparing reports & maintaining emergency contact lists. This also includes the processing of claims & raising of PO’s. Additional duties: Perform other duties as assigned by the Operations Manager

Client services: Research potential clients for medical assistance services. Assist in communicating with clients via email & phone. Respond to client inquiries, gather relevant information & provide updates. Follow up on action items resulting from client meetings.

Network management: Research potential clients worldwide. Contact, attend meetings & contract networks providers / facilities worldwide. Liaise via email & telephone with potential providers & existing providers. Update network database continuously. Create & maintain network maps & data.

Project reporting: This role reports to the Global Operations Manager.

Key competencies: Must be a recent graduate. Must be clear & should have effective verbal & written communication. Ability to adjust to new tasks & environments quickly. Ability to work well within a team & collaborate with others. Ability to prioritise tasks & manage time effectively. Critical thinking & ability to find solutions to challenges. Proactively seeking out tasks & opportunities to contribute. Ensuring accuracy & thoroughness in tasks.

Team management: This role has no team management responsibility.

Further information: Location: Cape Town, South Africa (only candidates based in Cape Town, South Africa will be considered for this role). Duration: 6 months. Qualification: Recent graduate in a relevant field (e.g., healthcare management, business administration, international relations, emergency management) is preferred. Sector experience: None required. Nationality: South African citizens or in the possession of a valid work visa / permit. Languages: Fluent in English & French (essential).

2024-12-14

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