IT Assistant – Systems Sourcing & Implementation 407 views8 applications


The Economic Community of West African States (ECOWAS) is a regional group of fifteen West African countries. Founded on 28 May 1975, with the signing of the Treaty of Lagos, its mission is to promote economic integration across the region.

We are recruiting to fill the position below:

IT Assistant – Systems Sourcing & Implementation

Location: Abuja
Grade: G4/G5/G6
Status: Permanent
Institution: ECOWAS Commission
Departement: Telecommunications & Information Technology
Directorate: Information Technology Services
Division: Systems Acquisition & Implementation
Line Supervisor: PO Systems, Sourcing & Implementation

Role Overview

  • Under the supervision of the PO, Systems, Sourcing & Implementation, the incumbent will assist in the acquisition of information systems technology (hardware and software) in line with the needs and approved standards of the organization under the supervision of the PO Systems Sourcing & Implementation.

Role and Responsibilities

  • Support the tasks of defining user requirements, systems design and implementation,
  • Provide information for the development of comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
  • Communicate observed changes in technology to the line supervisor in good time,
  • Work with users and service providers to ensure specify requirements are met.
  • In all phases of the project life cycle –
  • Create and maintain comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
  • Communicate changes in technology to key stakeholders including executive staff in good time and give guidelines for adoption
  • Identify changing technology issues and risks and develop risk mitigation plan to address
  • Ensure adherence to established service wide PMO processes, including governance processes.
  • Perform any other task required in the discharge of duties

Academic Qualifications and Experience

  • Brevet de Technicien Superior (BTS) / Ordinary National Diploma (OND) or equivalent certificate in Information Technology, Computer Science or related field is required from a recognized University.
  • Five (5) years’ progressive experience in Information Technology, Computer Science or related field is required in a similar institution.
  • Experience working with interactive systems and applied knowledge of the organization’s information infrastructure and IT strategy as it relates to user area(s);
  • Applied knowledge of general office automation software and local area networks;
  • Knowledge of maintenance of assigned systems and development of innovative approaches to resolve a wide range of issues/problem;
  • Microsoft Certified System Engineer certification (MCSE) and Cisco Certified Network Professional (CCNP) certification is desirable;
  • Proven and documented IT knowledge including knowledge of the latest IT techniques, advancements, trends, best practices and solutions including applications, analytics, governance, systems and business process integration;
  • Analytical skills for solving complex problems through using technology, governance, management and leadership methods to meet customer objectives and expectations;
  • Working experience in delivering IT projects or IT solution development;
  • Strong facilitation, consultation and convening skills and experience. Training experience is a plus.

Age Limit:

  • Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS Key Competencies:

  • Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
  • Ability to motivate self and / or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
  • Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
  • Ability to take responsibility for own career and performance with the occasional guidance from the supervisor / mentor;
  • Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
  • Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
  • Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
  • Ability to work as part of a team to resolve concerns, problems and improve services;
  • Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
  • Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
  • Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
  • Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
  • Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
  • Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
  • Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
  • Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
  • Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
  • Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
  • Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
  • Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
  • Ability to organize files and information for easy retrieval and record keeping;
  • Ability to spot mistakes, act promptly to correct them and learn from experiences;
  • Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
  • Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies (ICT);
  • Well-developed information sharing skills using technology and in accordance in established processes and practices;
  • Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
  • Proficiency in  information communication technologies (ICT);
  • Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Working knowledge of an additional one will be an added advantage.
  • Ability to allocate time for specific task in a manner that will meet deadlines and quality / quantity expectations
  • good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
  • With appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
  • Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
  • Ability to follow through with commitments made to others.

Annual Salary
UA20,166.30,USD 31,818.39 (G4)
UA25,527.53, USD40,277.34 (G5)
UA30,178.98, USD47,616.39 (G6)

How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: [email protected] using the “Job Title” as the subject of the email.

Click here to download Application Form (Ms Word)

Click here for more information

More Information

  • Job City Abuja
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Before the creation of ECOWAS, the collective territory known as West Africa, from a regional point of view, was made up of an aggregation of states that had emerged from different colonial experiences and administrations which largely defined the boundaries of the 15 states domiciled in the area.

 Even though member states of the community, today make use of three different imported official languages (English, French and Portuguese), there are well over a thousand existing local languages including cross-border native tongues such as Ewe, Fulfulde, Hausa, Mandingo, Wolof, Yoruba, Ibo, Ga, etc. that constitute its over 300 million people tucked in a vast land of about 5.1 million square kilometres.

 Prior to colonialism, the area played host to many proud empires and kingdoms that spanned centuries some of which included Ghana, Mali Songhai, Wolof, Oyo, Benin and Kanem Bornu.

 The region’s cultural, linguistic and ecological diversity presents both opportunities and challenges for the integration process. The longing to combine forces politically and economically has always been recognised as a step forward in the desire to engender co-prosperity in the area.

 In this regard, the first effort at integration dates back to 1945 with the creation of CFA franc that brought the francophone countries of the region into a single currency union. Then in 1964, Liberian president William Tubman proposed an economic union for West Africa leading to an agreement which was signed in 1965 by the four states of Cote d’Ivore, Guinea, Liberia and Sierra Leone.

 However, nothing concrete emanated from these until 1972 when Nigerian head of state Gen Yakubu Gowon and his Togolese counterpart Gnassingbe Eyadema toured the region in support of the integration Idea. Thanks to the drafts that emanated from their efforts as they formed the basis for the emergence of the treaty of Lagos in 1975 which birthed ECOWAS. The treaty of Lagos was initially limited to economic policies but emerging political events led to its revision and therewith the expansion of scope and powers in 1993.

 ECOWAS is meant to foster interstate economic and political cooperation. History is on its side in this regard. Dating back to pre-colonial times, West Africans have been among the world’s most mobile populations although much of the migration had been intra-regional. About 7.5 million West African migrants (3 percent of the regional population) are living in ECOWAS countries other than their own. The 1.2 million other migrants are dispersed mainly in North America and Europe. Estimated at about 149 million in 2013, women constitute over 50 percent of the region’s population. The cross-border migration of women as traders and business persons places them as potential champions for promoting integration, even though this is a reality that is yet to be fully exploited.

 Over the last few years, West Africa’s population witnessed strong growth, increasing from 70 million to nearly 300 million inhabitants between 1950 and 2010. By the end of 2014, it represents nearly 40% of the population of sub-Saharan Africa. According to the projections of the United Nations, the population of West Africa should reach between 550 and 600 million by 2050. It is the youngest region of the world. Also, with about 5 percent of the world’s population, with an area covering over 40 percent of sub-Saharan Africa, West Africa is the most densely populated on the continent.

 The diverse socio-cultural dimension of development should be a necessary building block for establishing peace and security in the region. Drawing strength from its past, leaders of the community have been making sacrifices to keep the shape of the political structure of the region. In 1976, Cape Verde, one of the two Lusophone countries in the region joined ECOWAS, and in December 2000 Mauritania withdrew its membership, having a

At all times, ECOWAS chief executive officers presiding either as Executive Secretaries or Presidents, deferred to the supreme organ of the community-the Authority of the Heads of State of Government for guidance. This body is usually headed by a Chairman. There have been 28 such Chairmen between 1978 to 2015.

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0 USD Abuja CF 3201 Abc road Fixed Term , 40 hours per week Economic Community of West African States (ECOWAS)

The Economic Community of West African States (ECOWAS) is a regional group of fifteen West African countries. Founded on 28 May 1975, with the signing of the Treaty of Lagos, its mission is to promote economic integration across the region.

We are recruiting to fill the position below:IT Assistant - Systems Sourcing & ImplementationLocation: Abuja Grade: G4/G5/G6 Status: Permanent Institution: ECOWAS Commission Departement: Telecommunications & Information Technology Directorate: Information Technology Services Division: Systems Acquisition & Implementation Line Supervisor: PO Systems, Sourcing & Implementation
Role Overview
  • Under the supervision of the PO, Systems, Sourcing & Implementation, the incumbent will assist in the acquisition of information systems technology (hardware and software) in line with the needs and approved standards of the organization under the supervision of the PO Systems Sourcing & Implementation.
Role and Responsibilities
  • Support the tasks of defining user requirements, systems design and implementation,
  • Provide information for the development of comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
  • Communicate observed changes in technology to the line supervisor in good time,
  • Work with users and service providers to ensure specify requirements are met.
  • In all phases of the project life cycle –
  • Create and maintain comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
  • Communicate changes in technology to key stakeholders including executive staff in good time and give guidelines for adoption
  • Identify changing technology issues and risks and develop risk mitigation plan to address
  • Ensure adherence to established service wide PMO processes, including governance processes.
  • Perform any other task required in the discharge of duties
Academic Qualifications and Experience
  • Brevet de Technicien Superior (BTS) / Ordinary National Diploma (OND) or equivalent certificate in Information Technology, Computer Science or related field is required from a recognized University.
  • Five (5) years’ progressive experience in Information Technology, Computer Science or related field is required in a similar institution.
  • Experience working with interactive systems and applied knowledge of the organization’s information infrastructure and IT strategy as it relates to user area(s);
  • Applied knowledge of general office automation software and local area networks;
  • Knowledge of maintenance of assigned systems and development of innovative approaches to resolve a wide range of issues/problem;
  • Microsoft Certified System Engineer certification (MCSE) and Cisco Certified Network Professional (CCNP) certification is desirable;
  • Proven and documented IT knowledge including knowledge of the latest IT techniques, advancements, trends, best practices and solutions including applications, analytics, governance, systems and business process integration;
  • Analytical skills for solving complex problems through using technology, governance, management and leadership methods to meet customer objectives and expectations;
  • Working experience in delivering IT projects or IT solution development;
  • Strong facilitation, consultation and convening skills and experience. Training experience is a plus.
Age Limit:
  • Be below 50 years old. This provision does not apply to internal candidates.
ECOWAS Key Competencies:
  • Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
  • Ability to motivate self and / or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
  • Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
  • Ability to take responsibility for own career and performance with the occasional guidance from the supervisor / mentor;
  • Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
  • Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
  • Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
  • Ability to work as part of a team to resolve concerns, problems and improve services;
  • Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
  • Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
  • Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
  • Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
  • Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
  • Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
  • Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
  • Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
  • Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
  • Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
  • Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
  • Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
  • Ability to organize files and information for easy retrieval and record keeping;
  • Ability to spot mistakes, act promptly to correct them and learn from experiences;
  • Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
  • Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies (ICT);
  • Well-developed information sharing skills using technology and in accordance in established processes and practices;
  • Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
  • Proficiency in  information communication technologies (ICT);
  • Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Working knowledge of an additional one will be an added advantage.
  • Ability to allocate time for specific task in a manner that will meet deadlines and quality / quantity expectations
  • good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
  • With appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
  • Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
  • Ability to follow through with commitments made to others.
Annual Salary UA20,166.30,USD 31,818.39 (G4) UA25,527.53, USD40,277.34 (G5) UA30,178.98, USD47,616.39 (G6)

How to Apply Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: [email protected] using the "Job Title" as the subject of the email.

Click here to download Application Form (Ms Word)

Click here for more information

2020-05-05

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