Job Description
Ø Insure all Concern standard software are installed on every Concern computers and make sure that all computers and IT infrastructure follows the Concern IT policy
Ø Computer, Printer and Photocopier Maintenance’s and troubleshooting have to done timely.
Ø Defected components of computer, windows and applications maintained and replaced.
Ø Webroot anti-virus are installed in every concern laptop.
Ø Power protection and backup devices connected to all network devices to protect them from damage due to power.
Ø Make sure LAN and internet connection is properly functioning.
Ø Support Procurement officers in identifying the right IT related equipment’s purchase.
Ø Follow up on IT related equipment maintenance in collaboration with other units.
Ø Make filed visit to our project office for IT support.
Ø Facilitate concern account creation, update and Termination in collaboration with the HR department.
Ø Take concern computer inventory audit report periodically.
Ø Perform daily and weekly backup as per concern backup procedure.
Ø Make sure that the Concern standard Antivirus software is installed in all concern machines and frequently check that it has the latest update definitions.
Ø Properly name all concern computers and network devices.
Ø Remove unsafe and not licensed as well as non-concern standard software from computers.
Ø Follow up all IT equipment’s i.e. computers, printers and photocopiers are dust protected.
Ø Follow up computer and network users are using internet service without interruption.
Ø Provide continues support for concern staff on,
ü On outlook usage.
ü Printer and Scanner usage.
ü IT equipment usage.
ü On how to access concern network and web based services.
ü On how to take backups from their system and recovering files.
Ø Awareness creation about concern IT police and on concern web based services individually and in-group.
Ø Work in cooperation with the ISP (Internet Service Provider) Ethio-Telecom to fix problems when service failure occurred from their side.
Support Administration &HR Officer by facilitating admin issues,
Emergency Response :
Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.
Concern Code of Conduct and its Associated Policies
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
Female candidates are highly encouraged to apply.
Job Requirements
Gender Equity :
- Familiarize with the gender equality policy and gender equality implementation strategy of Concern.
- Coordinate with GE coordinator to establish gender information management system, and gender resource center.
* Take initiatives to develop ICT4D solutions to promote gender equality in access to information and basic services in the communities
- BA/BSc degree in relevant field with min. 4 years relevant experience
- College Diploma in relevant area with min. 6 years relevant experience or
- Computer Literate
- Fluent spoken & written English
- NGO experience an advantage
Good communication and report writing skills
Competencies :
- Ability and willingness to devote much time for organizational effectiveness
- Ability to work collaboratively with colleagues across the organization developing effective working relationships to deliver outstanding results for children.
Proven capacity to supervise, train and coach staff related to IT
How to Apply
What we offer :
- A competitive salary and benefit package
- Excellent medical benefits (100% cover including dependents)
- 20 days annual leave
26 weeks (paid) maternity leave, 18 weeks (unpaid) parental leave
Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy, please note that no need to submit your supporting documents at this stage:
Concern Ethiopia, Human Resource Department
P.O. Box 2434, Addis Ababa. OR
Apply in person at our Office in Addis Ababa or Kombolcha Field Office
Only short listed candidates will be contacted
More Information
- Job City Kombolcha