IT Officer/Webmaster - P3/P4, April 2024

The Economic Community of West African States (ECOWAS) is a regional group of fifteen West African countries. Founded on 28 May 1975, with the signing of the Treaty of Lagos, its mission is to promote economic integration across the region.

IT Officer/Webmaster – P3/P4

nstitution: Community Court Of Justice, Ecowas
Directorate: Administration & Finance
Division: Administration & Human Resources
Line Supervisor: Head Of Division, Administration & Human Resources
Supervising: 2 IT Assistants
Status: Permanent
Grade: P3/P4

Role Overview

The incumbent shall serve as the IT Officer/Webmaster.
He/she shall acquire, deploy and support the information systems technology (hardware and software) in line with the needs and approved standards of the organization and report directly to the Director of Administration and Finance or the Head of Division as the case may be.

Role and Responsibilities
The incumbent will be responsible for activities among others:

Design and implement the delivery of IT/IS Solutions for supporting the organization’s processes;
Acquisition, deployment and support of the information systems technology (hardware and software) in line with the needs and approved standards of the organization;
Manage the organization’s website, the local area network and other relevant e-Solutions for the organization including video conferencing and other electronic systems;
Perform systems, network, communications and data base management and administration;
Design, implement and operate scalable, highly available and fault tolerant systems;
Ensure the availability, performance and security of IT systems and applications at the Court;
Investigate, Diagnose and Classify incidents for users;
Escalate Incidents and service requests where necessary to OEMs and service providers and follow up the resolution;
Identify customer service trends; determine system improvements;
Serve as second level support for all deployed systems;
Develop user guides on systems and applications and help conduct user training when necessary;
Provide timely status updates of support activities to the line supervisor.
Contribute to the establishment of Standards and Guidelines for the development, standardization and regulation of IT practices.
Ensure the application of appropriate frameworks with which to implement policies, standards and guidelines designed to achieve the Information Technology policy objectives of the Court.
Assist in the regular review of the standards and guidelines in accordance with the evolution of the IT environment and technology innovations;
Be responsible for IT security;
Perform any other duty as may be assigned by the supervisor.

Academic Qualifications and Experience

Bachelor’s degree (or equivalent) in Computer Science, Computer Engineering, Business Systems Analysis & Design, Information Systems Management or any related ICT field from a recognized university;
5 years progressively responsible experience in planning, web design, development, implementation and maintenance of information and communication technologies;
Good knowledge of ECOWAS ICT infrastructure and IT strategy as it relates to user area(s);
Knowledge of all aspects of the design, development, management, implementation and maintenance of complex web projects using web content management systems and technologies;
Knowledge of relevant high-level web programming languages (PHP, ASP, ASP.NET, HTML, CSS, etc.) and programming skills, including structured/object-oriented design, relational systems (MS-SQL/MySQL), web platforms (Linux/Apache/Windows), scripting (JavaScript, jQuery, Perl, Linux shell scripts) and query languages;
Good knowledge of security controls, governance processes and compliance validation;
Knowledge of TCP/IP networking concepts and protocols, advanced technical knowledge of common network protocols (DNS, HTTP/HTTPS) and network security concepts;
Capabilities to provide best practices guidance on the architectural design across multiple applications, projects of the organization;
Ability to assess risks in line with information security objectives and risk tolerance of the organization;
Ability to present and explain technical information to diverse types of audience (management, users, vendors and technical staff).

Age Limit:

Be below 50 years old. This provision does not apply to internal candidates.

Ecowas Key Competencies

Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
Ability to respect chain of command in an appropriate manner;
Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
Ability to utilize the Code of Ethics to manage self, others, information and resources;
Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
Contribute to maintaining organizational unit’s performance goals and standards.
Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards;
Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
Knowledge of ECOWAS institutions, sectors, programs and policies;
Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/program assigned to own position.
Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
Demonstrate operational computer proficiency using appropriate tools;
Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means,
Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
Ability to respect chain of command in an appropriate manner;
Proficiency in information communication technologies (ICT);
Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
Ability to develop, implement an individual action plan for achieving specific work goals;
Identify, organize and monitor tasks throughout to facilitate execution;
Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

Annual Salary
(P3-UA 49,106.81 USD 77,480.72)/ (P4- UA 56,591.37 USD 89,289.87).

Method of Application

IT Officer/Webmaster – P3/P4 – [email protected]

Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send using the “Job title” as the subject of the email.

Click here to download Application Form (Ms Word)

Click here for more Information

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Job City Abuja

Abuja

Economic Community of West African States (ECOWAS)

Before the creation of ECOWAS, the collective territory known as West Africa, from a regional point of view, was made up of an aggregation of states that had emerged from different colonial experiences and administrations which largely defined the boundaries of the 15 states domiciled in the area.

Even though member states of the community, today make use of three different imported official languages (English, French and Portuguese), there are well over a thousand existing local languages including cross-border native tongues such as Ewe, Fulfulde, Hausa, Mandingo, Wolof, Yoruba, Ibo, Ga, etc. that constitute its over 300 million people tucked in a vast land of about 5.1 million square kilometres.

Prior to colonialism, the area played host to many proud empires and kingdoms that spanned centuries some of which included Ghana, Mali Songhai, Wolof, Oyo, Benin and Kanem Bornu.

The region’s cultural, linguistic and ecological diversity presents both opportunities and challenges for the integration process. The longing to combine forces politically and economically has always been recognised as a step forward in the desire to engender co-prosperity in the area.

In this regard, the first effort at integration dates back to 1945 with the creation of CFA franc that brought the francophone countries of the region into a single currency union. Then in 1964, Liberian president William Tubman proposed an economic union for West Africa leading to an agreement which was signed in 1965 by the four states of Cote d’Ivore, Guinea, Liberia and Sierra Leone.

However, nothing concrete emanated from these until 1972 when Nigerian head of state Gen Yakubu Gowon and his Togolese counterpart Gnassingbe Eyadema toured the region in support of the integration Idea. Thanks to the drafts that emanated from their efforts as they formed the basis for the emergence of the treaty of Lagos in 1975 which birthed ECOWAS. The treaty of Lagos was initially limited to economic policies but emerging political events led to its revision and therewith the expansion of scope and powers in 1993.

ECOWAS is meant to foster interstate economic and political cooperation. History is on its side in this regard. Dating back to pre-colonial times, West Africans have been among the world’s most mobile populations although much of the migration had been intra-regional. About 7.5 million West African migrants (3 percent of the regional population) are living in ECOWAS countries other than their own. The 1.2 million other migrants are dispersed mainly in North America and Europe. Estimated at about 149 million in 2013, women constitute over 50 percent of the region’s population. The cross-border migration of women as traders and business persons places them as potential champions for promoting integration, even though this is a reality that is yet to be fully exploited.

Over the last few years, West Africa’s population witnessed strong growth, increasing from 70 million to nearly 300 million inhabitants between 1950 and 2010. By the end of 2014, it represents nearly 40% of the population of sub-Saharan Africa. According to the projections of the United Nations, the population of West Africa should reach between 550 and 600 million by 2050. It is the youngest region of the world. Also, with about 5 percent of the world’s population, with an area covering over 40 percent of sub-Saharan Africa, West Africa is the most densely populated on the continent.

The diverse socio-cultural dimension of development should be a necessary building block for establishing peace and security in the region. Drawing strength from its past, leaders of the community have been making sacrifices to keep the shape of the political structure of the region. In 1976, Cape Verde, one of the two Lusophone countries in the region joined ECOWAS, and in December 2000 Mauritania withdrew its membership, having a

At all times, ECOWAS chief executive officers presiding either as Executive Secretaries or Presidents, deferred to the supreme organ of the community-the Authority of the Heads of State of Government for guidance. This body is usually headed by a Chairman. There have been 28 such Chairmen between 1978 to 2015.

0 USD Abuja CF 3201 Abc road Contract , 40 hours per week Economic Community of West African States (ECOWAS)

IT Officer/Webmaster - P3/P4

nstitution: Community Court Of Justice, Ecowas Directorate: Administration & Finance Division: Administration & Human Resources Line Supervisor: Head Of Division, Administration & Human Resources Supervising: 2 IT Assistants Status: Permanent Grade: P3/P4Role Overview

The incumbent shall serve as the IT Officer/Webmaster.
He/she shall acquire, deploy and support the information systems technology (hardware and software) in line with the needs and approved standards of the organization and report directly to the Director of Administration and Finance or the Head of Division as the case may be.

Role and Responsibilities The incumbent will be responsible for activities among others:

Design and implement the delivery of IT/IS Solutions for supporting the organization’s processes;
Acquisition, deployment and support of the information systems technology (hardware and software) in line with the needs and approved standards of the organization;
Manage the organization’s website, the local area network and other relevant e-Solutions for the organization including video conferencing and other electronic systems;
Perform systems, network, communications and data base management and administration;
Design, implement and operate scalable, highly available and fault tolerant systems;
Ensure the availability, performance and security of IT systems and applications at the Court;
Investigate, Diagnose and Classify incidents for users;
Escalate Incidents and service requests where necessary to OEMs and service providers and follow up the resolution;
Identify customer service trends; determine system improvements;
Serve as second level support for all deployed systems;
Develop user guides on systems and applications and help conduct user training when necessary;
Provide timely status updates of support activities to the line supervisor.
Contribute to the establishment of Standards and Guidelines for the development, standardization and regulation of IT practices.
Ensure the application of appropriate frameworks with which to implement policies, standards and guidelines designed to achieve the Information Technology policy objectives of the Court.
Assist in the regular review of the standards and guidelines in accordance with the evolution of the IT environment and technology innovations;
Be responsible for IT security;
Perform any other duty as may be assigned by the supervisor.

Academic Qualifications and Experience

Bachelor's degree (or equivalent) in Computer Science, Computer Engineering, Business Systems Analysis & Design, Information Systems Management or any related ICT field from a recognized university;
5 years progressively responsible experience in planning, web design, development, implementation and maintenance of information and communication technologies;
Good knowledge of ECOWAS ICT infrastructure and IT strategy as it relates to user area(s);
Knowledge of all aspects of the design, development, management, implementation and maintenance of complex web projects using web content management systems and technologies;
Knowledge of relevant high-level web programming languages (PHP, ASP, ASP.NET, HTML, CSS, etc.) and programming skills, including structured/object-oriented design, relational systems (MS-SQL/MySQL), web platforms (Linux/Apache/Windows), scripting (JavaScript, jQuery, Perl, Linux shell scripts) and query languages;
Good knowledge of security controls, governance processes and compliance validation;
Knowledge of TCP/IP networking concepts and protocols, advanced technical knowledge of common network protocols (DNS, HTTP/HTTPS) and network security concepts;
Capabilities to provide best practices guidance on the architectural design across multiple applications, projects of the organization;
Ability to assess risks in line with information security objectives and risk tolerance of the organization;
Ability to present and explain technical information to diverse types of audience (management, users, vendors and technical staff).

Age Limit:

Be below 50 years old. This provision does not apply to internal candidates.

Ecowas Key Competencies

Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
Ability to respect chain of command in an appropriate manner;
Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
Ability to utilize the Code of Ethics to manage self, others, information and resources;
Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
Contribute to maintaining organizational unit’s performance goals and standards.
Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards;
Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
Knowledge of ECOWAS institutions, sectors, programs and policies;
Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/program assigned to own position.
Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
Demonstrate operational computer proficiency using appropriate tools;
Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means,
Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
Ability to respect chain of command in an appropriate manner;
Proficiency in information communication technologies (ICT);
Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
Ability to develop, implement an individual action plan for achieving specific work goals;
Identify, organize and monitor tasks throughout to facilitate execution;
Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

Annual Salary (P3-UA 49,106.81 USD 77,480.72)/ (P4- UA 56,591.37 USD 89,289.87).

Method of Application

IT Officer/Webmaster - P3/P4 - [email protected]

2019-09-27

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