ABOUT WFP
The World Food Programme (WFP) is a United Nations frontline agency in the fight against hunger, continually responding to emergencies. Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations.
WFP Ethiopia is working with the government and other humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.
ORGANIZATIONAL CONTEXT
These jobs are found in Gode & Dessie Sub Offices. The Job holders report to a Head of Sub Office and Head of IT Unit or the designate.
JOB PURPOSE
To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.
ACCOUNTABILITIES
- Carry-out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use.
- Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.
- Respond to basic queries about technology and systems to support the correct application of technology.
- Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.
- Perform basic beta testing and support the rollout of new versions of centrally supported software to ensure the software is operational for WFP staff.
- Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems.
- With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
- Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
- Perform other duties as required.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
- Has experience resolving level 1 IT issues.
- Has experience with technical ICT installations (LAN, WLAN, WAN, IPABX) and IT Service Management.
Job Requirements
Education: With a post-secondary certificate in Computer Science, Information sciences, information systems, electrical/computer engineering or other related functional area and Certified in Cisco CCNA minimum.
Experience: 4 or more years of progressive work experience in academic or professional experience in computer science and database development field or related area.
Language: Fluency in both oral and written communication in English. Knowledge of the local language is added advantage.
How to Apply
WFP is an equal opportunity employer. Female candidates meeting the above qualifications are encouraged to apply online through WFP recruitment website.
This VA is open ONLY to Ethiopian Nationals.
More Information
- Job City Gode, Somali