Learning Advisor/Course Manager 227 views0 applications

Preferred position location: Dakar, Senegal. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

You will manage the delivery of a suite of facilitated online courses (“eWorkshops”) for WV field-based technical staff worldwide, in a way that ensures a high-quality, engaging and effective learning experience for all participants.

This includes set-up and maintenance of course instances on the learning platform (Moodle); coordination and coaching of a team of subject-matter expert facilitators; monitoring participant engagement and supporting them with technical and administrative issues; and ongoing evaluation and update of the courses (with support from designers and subject-matter experts). You will support the development of new course materials on the platform, and seek to optimise our use of Moodle and learning technologies.

KEY RESPONSIBILITIES:

Support Course Design and Preparation:

• The Senior Learning Designer is supported in the re / design of orientations and eWorkshops.
• Course sites in Moodle are set up according to Technical Academy style guide.
• When required, design elements are produced (Rise/Storyline Modules, Facilitator Guide etc).
• The Training Administrator is supported in course marketing, enrollments and eFacilitator recruitment.
• Pre-course information for participants is accurate, helpful and timely.
• eFacilitators adequately prepared and inducted.

Course Management – eWorkshop and Facilitator Coordination:

• Multiple eWorkshops planned for and managed simultaneously.
• Workshops coordinated effectively in line with Technical Academy guidance, to optimise learner and facilitator experience.
• eFacilitators supported to facilitate to high quality standards, through mentoring, coaching and constructive feedback.
• Learners supported to complete the courses through careful monitoring and engagement.
• Evaluation reports produced to inform decision making and quality improvement.

Course Quality Improvement:

• Course design and guidance for learners are informed by the latest Moodle developments.
• Course administration / coordination / quality improvement innovations are shared and standardised across all Technical Academy offerings (where applicable).
• Updates to courses reflect evaluation outcomes and the most up-to-date WV programmatic guidance [and] respond to target audience needs, [helping participants to] drive performance and continually increase programme effectiveness.

Team Collaboration:

• Contribution to Technical Academy planning and strategy
• Contribution to the ongoing evolution of online learning approach and processes.
• Establishment and strengthening of linkages and networks with relevant WV communities of practice and experts, stakeholders and partners.
• Contribution to team projects and activities.
• Participation in team meetings, one-on-one meetings, and representation of the team at relevant stakeholder meetings.

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience running events / courses.
• Able to (remotely) build and maintain positive and professional relationships with a wide range of stakeholders across boundaries of seniority, language and culture.
• Advanced knowledge of Moodle course administration and editing, including ability to troubleshoot and research solutions independently.
• Graphic Design / editorial experience (esp web editorial).
• Experience of effective remote collaboration with globally dispersed colleagues.
• Managing/coordinating translation projects.
• Capacity building and facilitation (preferably online), including deployment of adult learning principles.

Your professional experience is evidenced by the following attributes:

• Highly organised with excellent attention to detail.
• Able to set and balance multiple priorities and tasks, including effective coordination with others.
• Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
• Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
• Highly organised with excellent attention to detail.
• Able to set and balance multiple priorities and tasks, including effective coordination with others.
• Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
• Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
• Articulate storyline / Rise Moodle (preffered), Adobe professional (optional).
• High degree of proficiency in using email, MSWord, Excel, PowerPoint, Familiarity with Teams / similar online collaboration software.

Preferred Skills, Knowledge and Experience:

• Bachelor’s degree (in one of the following or related disciplines: International Development, Human Resources Management, Adult Learning, Business Management).
• WVI Technical Sector knowledge and / or experience (Education, Child Protection & Participation, WASH, Health & Nutrition, Livelihoods, Faith & Development, Social Accountability).
• Fluency in French (preferably West African) or Spanish.
• Managing/coordinating translation projects.
• Capacity building and facilitation (preferably online), including deployment of adult learning principles.

Work Environment/Travel:

• Flexible work hours required due to working across timezones.
• Timezone and regular working hours compatible with Indonesia.
• Ability and willingness to travel domestically and internationally up to 10% of the time.

• Ability to work from home without distraction.