Microsoft TeamWork Specialist 401 views0 applications


Role & Responsibilities

Support the Enterprise Architect in : 1. the SharePoint implementation, providing guidance and working with our departments and country programmes to drive, train and develop solutions based on their needs; 2. the Behaviour Change Management, leading a Microsoft 365 champions community and creating training material; 3. the Microsoft 365 Administration and Support.

Project Overview

Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our lifesaving and sustaining programs, and to recruit international and GSO staff.

The ITS Department is responsible for developing a stable and standardised ICT infrastructure in the GSO and Medair’s field locations, following the ITS Strategy and Roadmap.

Workplace & Conditions

Medair Global ITS Team. Position located in Nairobi, Kenya, occasional travel to the field if necessary. A valid work permit is required.

Starting Date / Initial Contract Details

As soon as possible. Full time, open-ended contract.

Key Activity Areas

TeamWork Administration

  • Configure and manage SharePoint Online:
    • Plan and configure site collections and hub sites.
    • Plan and configure customisations and apps.
    • Plan and configure guest access.
    • Manage SharePoint Online.
    • Manage search.
    • Monitor and maintain the SharePoint Online service.
  • Configure and manage OneDrive for Business:
    • Configure and manage OneDrive for Business.
    • Manage users and groups.
    • Manage sharing and security.
    • Manage syncing security.
    • Monitor and maintain the OneDrive service.
  • Configure and manage Teams:
    • Plan and configure Teams settings.
    • Plan identity and authentication for Teams.
    • Manage the Teams environment.
    • Monitor and maintain the Teams service.
  • Configure and manage workload integrations:
    • Integrate M365 workloads.
    • Manage Yammer capabilities.
    • Manage Stream capabilities.
    • SharePoint Online, and Yammer.
    • Integrate M365 workloads with external data and systems.
  • Migrate to SharePoint Online: Migrate data and content.

TeamWork Project Management / Scrum Master

  • Identify priorities (requirements) and plan (roadmap of projects to achieve these) considering other initiatives within Medair using GANTT charts, Kanban boards, etc.
  • Ensure funding/resourcing (e.g, securing staff & other stakeholder availability) is in place as needed with sufficient lead time.
  • Use Waterfall/Scrum or hybrid approach as appropriate.
  • Development and execution of communication plan.
  • Development and maintenance of Stakeholder, Risk and other PM-related artefacts commensurate with the size and complexity of the project.
  • Tracking and regular reporting of PM/Agile KPIs.

TeamWork User Support and Training

  • Provide second level support to users.
  • Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.

Vendor Management

  • Work with contracted service providers and other technical groups to resolve data-related issues.

Innovation / Changes

  • Stay aware of current and emerging developments in the area of technology, methodologies (Agile/Scrum, etc).

Team Spiritual Life

  • Reflect the values of Medair with staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • Bachelor’s Degree in Computer Science or a relevant field.
  • Strong working knowledge of English (spoken and written). French advantageous.

Experience / Competencies

  • 5-7 years experience in leading significant projects.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Knowledge of enterprise business systems (ERP, e.g., Microsoft Dynamics) and analytics (preferred), especially in the areas of Finance, Logistics and /or HR.
  • Experience using helpdesk/ticketing systems (such as Jira) and with Project Management tools (MS Project).
  • Office 365 Sharepoint, Content Management and experience in developing processes and creating end-user documentation.
  • Self-driven, proactive, disciplined, can-do attitude when tackling day-to-day tasks.

How to apply

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices

c) Profiles sought and Benefits Package depends on location for International Placement or Global Support Office placement.

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

More Information

  • Job City Nairobi
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Medair is a humanitarian aid organisation inspired by Christian faith. For our Headquarters and Internationally Recruited Staff, we are looking for professionals who share our values, and are committed and motivated to relieve suffering in some of the world’s most remote and vulnerable communities. What’s so rewarding about a career with Medair? You will help save and sustain the lives of people who truly need assistance, while also learning new skills in a complex humanitarian environment. You will immerse yourself in a foreign culture and experience the joys and challenges of living and working with an international team. You will know the rich blessing of saving a life, of teaching new skills, of seeing communities restored and transformed.

Medair is an international non-governmental organization NGO of humanitarian aid with a stated mission, "to relieve suffering in some of the world’s most remote and devastated places." Medair provides emergency relief and recovery services including Health and Nutrition; Water, Sanitation, and Hygiene; and Shelter and Infrastructure. Medair lists its values as: hope, compassion, dignity, accountability, integrity, and faith.Medair’s statutes were registered in 1989 with the Registre du Commerce of the state of Vaud, Switzerland. Its international and operational headquarters are based in Switzerland. Medair has been active in 31 countries, working in some of the most remote, hard-to-reach places in the world. It is independent of any political, economic, or social authority. As a signatory of the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief, the organization provides aid to the most vulnerable, irrespective of race, gender, religion, age, or nationality.Medair has approximately 750 employees worldwide, many with years of humanitarian experience. Medair’s annual operating income in 2013 was USD 45.3 million. Its programs served 1.25 million direct beneficiaries in 2013.The organization is responding to the Nepal earthquakes, to the Syrian refugee crisis in Lebanon and Jordan and providing relief and recovery services in, South Sudan, Iraq, Democratic Republic of Congo, Madagascar, Afghanistan, Syria and Somalia. Recent programs have been run in Albania, Angola, Armenia, Bangladesh, Chad, Chechnya, Haiti, India, Indonesia, Ingushetia, Iraq, Iran, Kenya, Kosovo, Liberia, Mozambique, Ossetia, Philippines, Rwanda, Somalia, Sri Lanka, Sierra Leone, Sudan, Pakistan, Uganda, and Zimbabwe.

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0 USD Nairobi CF 3201 Abc road Contract , 40 hours per week Medair

Role & Responsibilities

Support the Enterprise Architect in : 1. the SharePoint implementation, providing guidance and working with our departments and country programmes to drive, train and develop solutions based on their needs; 2. the Behaviour Change Management, leading a Microsoft 365 champions community and creating training material; 3. the Microsoft 365 Administration and Support.

Project Overview

Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our lifesaving and sustaining programs, and to recruit international and GSO staff.

The ITS Department is responsible for developing a stable and standardised ICT infrastructure in the GSO and Medair’s field locations, following the ITS Strategy and Roadmap.

Workplace & Conditions

Medair Global ITS Team. Position located in Nairobi, Kenya, occasional travel to the field if necessary. A valid work permit is required.

Starting Date / Initial Contract Details

As soon as possible. Full time, open-ended contract.

Key Activity Areas

TeamWork Administration

  • Configure and manage SharePoint Online:
    • Plan and configure site collections and hub sites.
    • Plan and configure customisations and apps.
    • Plan and configure guest access.
    • Manage SharePoint Online.
    • Manage search.
    • Monitor and maintain the SharePoint Online service.
  • Configure and manage OneDrive for Business:
    • Configure and manage OneDrive for Business.
    • Manage users and groups.
    • Manage sharing and security.
    • Manage syncing security.
    • Monitor and maintain the OneDrive service.
  • Configure and manage Teams:
    • Plan and configure Teams settings.
    • Plan identity and authentication for Teams.
    • Manage the Teams environment.
    • Monitor and maintain the Teams service.
  • Configure and manage workload integrations:
    • Integrate M365 workloads.
    • Manage Yammer capabilities.
    • Manage Stream capabilities.
    • SharePoint Online, and Yammer.
    • Integrate M365 workloads with external data and systems.
  • Migrate to SharePoint Online: Migrate data and content.

TeamWork Project Management / Scrum Master

  • Identify priorities (requirements) and plan (roadmap of projects to achieve these) considering other initiatives within Medair using GANTT charts, Kanban boards, etc.
  • Ensure funding/resourcing (e.g, securing staff & other stakeholder availability) is in place as needed with sufficient lead time.
  • Use Waterfall/Scrum or hybrid approach as appropriate.
  • Development and execution of communication plan.
  • Development and maintenance of Stakeholder, Risk and other PM-related artefacts commensurate with the size and complexity of the project.
  • Tracking and regular reporting of PM/Agile KPIs.

TeamWork User Support and Training

  • Provide second level support to users.
  • Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.

Vendor Management

  • Work with contracted service providers and other technical groups to resolve data-related issues.

Innovation / Changes

  • Stay aware of current and emerging developments in the area of technology, methodologies (Agile/Scrum, etc).

Team Spiritual Life

  • Reflect the values of Medair with staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • Bachelor’s Degree in Computer Science or a relevant field.
  • Strong working knowledge of English (spoken and written). French advantageous.

Experience / Competencies

  • 5-7 years experience in leading significant projects.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Knowledge of enterprise business systems (ERP, e.g., Microsoft Dynamics) and analytics (preferred), especially in the areas of Finance, Logistics and /or HR.
  • Experience using helpdesk/ticketing systems (such as Jira) and with Project Management tools (MS Project).
  • Office 365 Sharepoint, Content Management and experience in developing processes and creating end-user documentation.
  • Self-driven, proactive, disciplined, can-do attitude when tackling day-to-day tasks.

How to apply

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices

c) Profiles sought and Benefits Package depends on location for International Placement or Global Support Office placement.

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

2021-02-17

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