Monitoring, Evaluation and Research Director, April 2024

Overview:

Jhpiego seeks a Monitoring, Evaluation and Research Director to provide technical leadership, oversight and strategic direction for monitoring, evaluation and research (MER) activities for an upcoming U.S. government integrated health system technical assistance project. The project aims to improve the capacity of the public health system to sustainably deliver quality reproductive, maternal, newborn, child, and adolescent health and nutrition services across four provinces of Zambia. The project will operate over a five-year period.

The MER Director will provide technical leadership to develop project framework, plans and indicators to capture performance results and provide effective, accurate and timely monitoring, evaluation and reporting of all project activities. The MER Director will supervise and manage the MER team to design and implement project MER activities, ensuring that lessons learned are integrated into project implementation to continuously improve quality of interventions and outcomes. The Monitoring, Evaluation and Research Director is responsible for documenting and disseminating project successes and challenges to USAID. The MER Director will also be responsible for designing and conducting operations research. The MER Director will liaise with consortium partners and the Ministry of Health to implement monitoring and evaluation activities. The MER Director will work with district health facilities and communities to strengthen the optimal use and reporting of HMIS data.

This position is contingent upon award from USAID. Zambians are strongly encouraged to apply.

Responsibilities:

· Provide leadership and direction on MER to ensure the project achieves its goals and corresponding objectives and targets
· Oversee the development and implementation of the Performance Monitoring Plan (PMP) to capture project performance and results, including routine service delivery data reporting, baseline and end line assessments, and all monitoring for process and outcome evaluations
· Develop and oversee data flow pattern for the project that will ensure timely data collection and reporting
· Lead results reporting to USAID by providing written documentation on MER activities and indicator results for progress and annual reports, as appropriate
· Ensure high-quality implementation, consistent with Zambia national monitoring and evaluation guidelines, protocols, information and reporting systems
· Lead the HMIS Technical Assistance Intermediate Result, supporting the Ministry of Health to strengthen the national HMIS at all levels including community HMIS as well as optimizing use of routine HMIS data for decision-making and program improvement.
· Lead strategic collaboration activities with key stakeholders to learn from project data and adapt interventions as appropriate
· Lead efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
· Use data to contribute towards strategic decision-making and project planning with project leadership
· Oversee and/or conduct targeted evaluations and operations research, including design, data collection, management and analysis
· Ensure quality of data through data verification procedures including routine data quality audits and that these are routinely carried out during the project lifecycle
· Cultivate strategic M&E relationships and alliances with other USAID or Swedish International Development Cooperation Agency projects and represent MER activities in public and professional circles through meetings, conferences, and presentations
· Ensure relevant data is entered into JADE, Jhpiego’s organization-wide performance management system designed to capture, analyze, and disseminate project data
· Promote and support the dissemination of project information among the project team
· Work with project and financial staff to prepare and track progress of project and activity budgets
· Supervise a team of MER professionals
Coordinate all MER capacity-building activities with project staff, implementing partners and facility staff
· Support the designated Internal Review Board (IRB) focal point in-country including maintaining current certification from 1) CITI human subjects ethics course and 2) CITI Good Clinical Practices (GCP) course
· Ensure protection of participant data and confidentiality during IRB process and implementation of study

Required Qualifications:

Masters degree in public health, demography, statistics, social sciences or related field or equivalent experience
· Minimum 10 + years of work experience in monitoring and evaluating large, multi-year international health sector development projects (approximately $5 -10M per year)
· Proven expertise in quantitative and qualitative methodologies, operations research, health management information systems, reporting, data quality assessments, data analysis and presentation
· Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple host-country counterparts in both the public and NGO sectors
· MER experience in health systems strengthening and reproductive, maternal, newborn, child, and adolescent health and nutrition services
· Familiarity with Zambia health management information system and other national MER systems
Experience and understanding of the USAID’s reproductive, maternal, newborn, child, and adolescent health and nutrition services framework and reporting system
· Strong technical skills, including ability to process and analyze data using one or more statistical software packages, including at least one of the following: SPSS, Epi-Info, Stata, MS Access
· Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving project needs
· Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with USAID, host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector
· Demonstrated outstanding leadership, strategic thinking, organizational, team-building, and representational skills
· Expertise in research to practice—identifying and adapting best practices to specific project contexts
· Excellent skills in facilitation, team building, and coordination
· Excellent verbal, written interpersonal and presentation skills in English
· Ability to coach, mentor and develop technical capacity in regional and national projects and technical staff
· Proficiency in word processing, Microsoft Office
· Ability to travel nationally and internationally 30% of time

More Information

Job City Lusaka

Lusaka

Jhpiego

Our History

Responding to the Changing Needs of Women and Families Worldwide

Since its founding in 1974, Jhpiego has been innovating to save the lives of women and families worldwide. From the first day, Jhpiego has been asking the question: How can we make lifesaving services available and accessible to the people who need them—all over the world?

Dr. Theodore M. King, an early innovator and champion for women’s health, was the moving force behind the founding of Jhpiego, an affiliate of Johns Hopkins University. In the early 1970s, King recognized the need to make physicians, nurses and administrators from developing countries aware of reproductive health breakthroughs, such as laparoscopy (a procedure used to inspect internal reproductive organs for infertility or to provide contraception by closing off the fallopian tubes) and modern contraceptives. Originally known as the Johns Hopkins Program for International Education in Gynecology and Obstetrics, the organization was funded through the United States Agency for International Development (USAID). Under King’s leadership, as a founder, trustee and later president of Jhpiego for 14 years, the organization conducted a steady stream of programs throughout the developing world.

How Did We Get from There to Here?

Early on, Jhpiego established itself as a leader in reproductive health training. Beginning in 1974, Jhpiego held training sessions on family planning/reproductive health for doctors and nurses in the USA In 1979, Jhpiego started its first in-country training programs in Tunisia, Brazil, Kenya, Nigeria, Thailand and the Philippines. From 1987 through 2004, Jhpiego conducted three global Training in Reproductive Health Projects, funded by USAID. Beginning in 1993, Jhpiego published learning materials on long-acting family planning methods.

Over the years—to respond more effectively to the needs of individual countries—Jhpiego became increasingly field-based and established its first field office in Kenya in 1993. Today, Jhpiego has field offices in more than 30 countries worldwide. Similarly, Jhpiego’s programming areas have expanded to meet changing needs in the field. In addition to family planning and reproductive health, Jhpiego now has expertise in maternal and child health, infection prevention and control, HIV/AIDS and infectious diseases.

Jhpiego’s work has also expanded to address reproductive health policy and guidelines and to support health systems strengthening. For example, in 1996 in Brazil, Jhpiego launched a performance and quality improvement approach, now known as Standards-Based Management and Recognition (SBM-R), which has since been implemented in 30 countries. SBM-R empowers health workers and facilities to improve the performance and quality of their services by providing them with the tools and methods they need to make decisions, solve problems and innovate at the local level.

Innovations in Training Methods and Technologies

In 1986, Jhpiego pioneered a competency-based training (CBT) approach that emphasizes learning by doing. CBT focuses on how the participant performs and promotes the trainer’s ability to encourage learning. Jhpiego also introduced the use of anatomic models for “humanistic training.” To minimize risk to clients, learners first practice on models until they achieve competency. In 1995, a clinical training skills manual—the cornerstone of Jhpiego’s training approach—was published. Using a systematic “training of trainers” approach, Jhpiego has created a global network of qualified physician, nurse and midwife trainers.

As early as 1984, Jhpiego collaborated with the University of the West Indies to deliver reproductive health courses, via satellite, to six islands in the Caribbean. In 1987, Jhpiego sponsored a global meeting on reproductive health education and technology with the World Health Organization (WHO) and introduced computer-assisted instruction to simulate clinical situations in several of its US-based courses. In 1995, ReproLine, an online source for reproductive health information, was launched. Today, Jhpiego continues to explore new learning technologies: mobile phones in Afghanistan, a computer-based learning management system in Ethiopia, computer-based training in Ghana, a distance learning program in Zambia.

Practical Solutions for Low-Resource Settings

Since the 1992 publication of its international reference standard Infection Prevention for Family Planning Service Programs, Jhpiego has been at the forefront in promoting evidence-based practices that can protect health care professionals, staff and clients from potentially life-threatening infections. To this end, Jhpiego has tested and introduced practical, low-cost infection prevention procedures that can be implemented effectively in settings with limited resources.

In developing countries, cervical cancer remains the leading cause of cancer deaths among women. In 1995, Jhpiego began research with the University of Zimbabwe to find a low-cost alternative to the Pap test that could make cervical cancer prevention a reality in low-resource settings. Based on the results of this research, Jhpiego helped form the Alliance for Cervical Cancer Prevention in 1999 and received funding from the Bill & Melinda Gates Foundation to expand its cervical cancer program. Since that time, Jhpiego has developed and piloted the single visit approach in which women are screened and treated during the same visit.

In 1995, Jhpiego began addressing HIV/AIDS and its integration with family planning services. Six years later, Jhpiego began work in HIV voluntary counseling and testing with a USAID-funded project in Jamaica. In 2002, Jhpiego received its first funding from the U.S. Centers for Disease Control and Prevention (CDC) for work in HIV/AIDS and, the following year, developed a global learning package on prevention of mother-to-child transmission of HIV—with CDC, WHO and university partners—to enable global scale-up. Also in 2003, Jhpiego began work on male circumcision for HIV prevention in Zambia. In 2008, Jhpiego developed a global learning package on male circumcision for HIV prevention with WHO and UNAIDS.

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Overview:

This position is contingent upon award from USAID. Zambians are strongly encouraged to apply.

Responsibilities:

· Provide leadership and direction on MER to ensure the project achieves its goals and corresponding objectives and targets
· Oversee the development and implementation of the Performance Monitoring Plan (PMP) to capture project performance and results, including routine service delivery data reporting, baseline and end line assessments, and all monitoring for process and outcome evaluations
· Develop and oversee data flow pattern for the project that will ensure timely data collection and reporting
· Lead results reporting to USAID by providing written documentation on MER activities and indicator results for progress and annual reports, as appropriate
· Ensure high-quality implementation, consistent with Zambia national monitoring and evaluation guidelines, protocols, information and reporting systems
· Lead the HMIS Technical Assistance Intermediate Result, supporting the Ministry of Health to strengthen the national HMIS at all levels including community HMIS as well as optimizing use of routine HMIS data for decision-making and program improvement.
· Lead strategic collaboration activities with key stakeholders to learn from project data and adapt interventions as appropriate
· Lead efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
· Use data to contribute towards strategic decision-making and project planning with project leadership
· Oversee and/or conduct targeted evaluations and operations research, including design, data collection, management and analysis
· Ensure quality of data through data verification procedures including routine data quality audits and that these are routinely carried out during the project lifecycle
· Cultivate strategic M&E relationships and alliances with other USAID or Swedish International Development Cooperation Agency projects and represent MER activities in public and professional circles through meetings, conferences, and presentations
· Ensure relevant data is entered into JADE, Jhpiego’s organization-wide performance management system designed to capture, analyze, and disseminate project data
· Promote and support the dissemination of project information among the project team
· Work with project and financial staff to prepare and track progress of project and activity budgets
· Supervise a team of MER professionals
Coordinate all MER capacity-building activities with project staff, implementing partners and facility staff
· Support the designated Internal Review Board (IRB) focal point in-country including maintaining current certification from 1) CITI human subjects ethics course and 2) CITI Good Clinical Practices (GCP) course
· Ensure protection of participant data and confidentiality during IRB process and implementation of study

Required Qualifications:

Masters degree in public health, demography, statistics, social sciences or related field or equivalent experience
· Minimum 10 + years of work experience in monitoring and evaluating large, multi-year international health sector development projects (approximately $5 -10M per year)
· Proven expertise in quantitative and qualitative methodologies, operations research, health management information systems, reporting, data quality assessments, data analysis and presentation
· Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple host-country counterparts in both the public and NGO sectors
· MER experience in health systems strengthening and reproductive, maternal, newborn, child, and adolescent health and nutrition services
· Familiarity with Zambia health management information system and other national MER systems
Experience and understanding of the USAID’s reproductive, maternal, newborn, child, and adolescent health and nutrition services framework and reporting system
· Strong technical skills, including ability to process and analyze data using one or more statistical software packages, including at least one of the following: SPSS, Epi-Info, Stata, MS Access
· Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving project needs
· Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with USAID, host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector
· Demonstrated outstanding leadership, strategic thinking, organizational, team-building, and representational skills
· Expertise in research to practice—identifying and adapting best practices to specific project contexts
· Excellent skills in facilitation, team building, and coordination
· Excellent verbal, written interpersonal and presentation skills in English
· Ability to coach, mentor and develop technical capacity in regional and national projects and technical staff
· Proficiency in word processing, Microsoft Office
· Ability to travel nationally and internationally 30% of time

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