Operations and Quality Assurance Officer 204 views0 applications

CTG Overview

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.Overview of position

Established in 1997, our client works to eliminate the threat posed by mines, explosive remnants of war and improvised explosive devices by coordinating United Nations mine action, leading operational responses at the country level, and supporting the development of standards, policies and norms. As a specialized service of the United Nations located within the Department of Peace Operations, our client operates under legislative mandates of both the General Assembly and the Security Council. Our client also responds to specific requests for support from the UN Secretary-General or designated official. Our client is mandated to coordinate the mine action work as Chair of the Inter-Agency Coordination Group on Mine Action (IACG-MA) and its subsidiary groups, a responsibility established by the General Assembly (A/RES/72/75) and confirmed by the Security Council in 2480 (2019). Our client is also the global lead for the Mine Action Area of Responsibility within the Global Protection Cluster, as well as the Chair of the International Mine Action Standards (IMAS) Review Board and its Steering Committee. Our Client supports the entire system through a small team at headquarters, a humanitarian hub in Geneva, and some 3,000 women and men employed through funding in the field. Our client is a specialized, agile organization, which delivers concrete results in dynamic operating environments across the world. Our client approach is needs driven and people centred, guided by humanitarian principles.. in Mali our client is headquartered in Bamako and five (5) regional offices; Timbuktu, Gao, Kidal and Mopti, Tessalit..

Role objectives

The Ops/QA Officer will be responsible for the following:

• All aspects of mine action related activities carried out by contractors under yoursupervision and control;
• Conduct quality control on training and mentorship carried out by contracted trainers Implementation and monitoring of technical, and national safety standards.
• When requested, act as the Investigating Officer for Detailed Independent Investigations or Boards of Inquiry for Mine/UXO Accidents or incidents;
• Debriefing the MA organizations on QA achievements and QA assessments and ensure that all QA assessment data is captured through the appropriate QA documentation and QA tracker;
• Provide guidance on any specific corrective actions to be taken by organizations, following an inspection, which finds a critical non-conformity;
• Ensure proper maintenance of documentation for all inspected land;
• Responsible for ensuring proper storage of explosives in accordance with national and international guidelines an ensure control and security of explosives that are used by implementing mine action organisations within the AOR.
• Understand the International Mine Action Standards (IMAS) and International Ammunition Technical Guidelines (IATG’s); ensure that Mine Action Organization Standard Operating Procedures (SOP) are in compliance with the IMAS and IATG’s and are conducting safe and effective Mine Action and PSSM Operations;
• As directed by the Regional Area Coordinator, coordinate, facilitate and prioritize all operational tasking within the area of responsibility trainers and mentors to the benefit of our client personnel, civilian and military.
• Provide advice and input into the development of strategic and procedural documents related to EOD/IEDD matters in support to our client.
• As directed by the Regional Area Coordinator, coordinate efforts in the area of capacity building relations in mine action and against the risks posed by explosive threats (EOD and IED) in accordance with the approved project work plan.
• Comprehensive general operational management of the Regional UNMAS office in absence of the Regional Area Coordinator
• Other tasks as directed by the Programme Manager and Chief of Operations.
• Assist in the production, implementation and monitoring of technical training documentation
• Continuously look for areas of improvement in efficiency, effectiveness and safety of the programme with regarding to training for the TCC
• Conduct training and provide coaching and mentoring on all aspects of C-IED The implementation of a QA management system and ensure that the system is being applied in a fair and equitable manner, and that accreditation, licensing and monitoring does not interrupt or delay MA projects;
• Conduct training on Landmine clearance, ERW clearance and IEDD/CIED as required

Project reporting

This role is under the overall guidance and supervision, the Chief of Operations,

Key competencies•Strategic perspective: Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
•Integrity and inclusion: Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
•Leading Self and Others: Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
•Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
•Results Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
•Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behaviour. Performance is consistent, even under pressure. Always pursues continuous improvements.
•Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem solving.
•Effective communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common groundTeam management

Team management is not part of this role.

Further information

Internationally recognized driving license. Physically fit and in good health.
Explosive Ordinance Disposal (EOD) Level 3+ Qualified (required)
IEDD certified by internationally military or
civilian accredited training organisation