Overview

Position Location: Ouagadougou, Burkina Faso

Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.?

Creative has bid on a five-year project in Burkina Faso funded by the United States Agency for International Development (USAID). The project will focus on strengthening local governance in key regions of Burkina Faso, and in building relationships between citizens and their elected officials. The main field office will be in Ouagadougou.

Position Summary:

As the Operations Manager, responsible for the management of human resources, local procurement and information technology of the program in the fluid and complex operational environment of Burkina Faso. In the absence of the COP, the Operations Manager will serve as the COP.

Reporting & Supervision:

The Operations Manager will report directly to the Administration and Operations Director in the management of program operations and provide technical leadership and oversight, as needed. S/he will directly supervise the Procurement, Hurman Resources, IT and Administration personnel.

S/he will report to the Administration and Operations Director based in Ouagadougou.

Responsibilities

Primary Responsibilities:

• Ensure streamlined operations systems in line with Creative and donor rules and regulations;
• Provide administrative and logistical support to the portfolio of programs;
• Ensure an in-depth awareness of operational issues in the context of Burkina Faso;
• Streamline and maintain procurement processes to meet grant deliverables and milestones;
• Serve as the primary liaison to all vendors and subcontractors;
• Responsible for day-to-day management of subcontracts with local vendors;
• Serves as primary liaison for Creative HQ on local subcontractor issues;
• Manages and oversees staff responsible for arranging travel and logistics for staff and project equipment and inventory;
• Provides timely and accurate reports on location of staff and assets and maintains proper hard and soft copy files for each. Reports may be requested by HQ or donor;
• Responsible for program compliance with Task Order, USG rules and regulations, and Creative policies and procedures;
• Supports COP in all operations tasks and duties;
• Manages, trains, and mentors key Burkina Faso team members in the areas of administration, logistics, human resources, procurement, budgeting and finance; and
• Respond to requests from donor and supervisors as needed. Qualifications

Required Skills & Qualifications:

• At least five years of relevant work experience, including experience with a Contractor or international NGO managing an office or program;
• At least four years of experience supervising complex, high-speed, and challenging field operations in Burkina Faso;
• Experience with operations, logistics and subcontracts in an insecure environment;
• Knowledge of basic operating procedures in high-risk environments;
• Experience in conflict, post-conflict, or transitional state environments;
• Proficient oral and written communication skills; and
• Strong working knowledge of USAID policies and regulations highly desired.

Only finalists will be contacted. No phone calls, please.

Creative Associates International Inc. is an Equal Opportunity Employer: Disability/Veteran.

PI140764819