Operations Manager – Cameroon 285 views6 applications


Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Cameroon

INSO Cameroon began as part of the Lake Chad Basin program in 2017 and launched as a stand-alone platform at the end of 2021. Today, the program has regional offices in Maroua and Buea, and the country office in Yaoundé. Conflict between armed groups, intercommunal violence, climate-related disasters and weak socioeconomic infrastructure have led to significant humanitarian needs in North-west and South-west regions, and the Far North. INSO provides services to 100 NGOs in these areas.

INSO is now seeking an experienced professional to join our team as Operations Manager for Cameroon.

Job Summary

Reporting to the Country Director, and under the functional supervision of INSO’s Director of Operational Support, you will be responsible for the successful delivery of all Operations functions within the Country Office, including Human Resources, Logistics, Procurement and Administration. You will also be the focal point for HQ colleagues on these functions as well as related safeguarding and audit implementation.

Major Responsibilities:

Human Resources

  • Lead all HR-related processes, including recruitment, on-boarding, national staff performance monitoring and grievance or disciplinary management.
  • Implement and monitor all INSO regulations related to personnel and HR.
  • Prepare the national staff monthly payroll.

Legal and Compliance

  • Ensure all necessary legal and regulatory documents are filed and maintained with national authorities, oversee country-registration related administration as well as staff visas and work permits.
  • Develop and oversee control systems to prevent violations of legal guidelines and internal policies.

Facilities and Asset Management

  • Prepare and maintain leases and contracts with suppliers.
  • Equip and maintain all staff facilities and vehicles.
  • Establish and maintain a central asset register.

Procurement and Logistics

  • Oversee full implementation of procurement processes in compliance with INSO and donor regulations to prevent fraud and corruption.
  • Maintain oversight of local markets for goods and services and carry out regular supplier checks.
  • Manage and implement INSO fleet guidelines policy.

Safety and Security

  • In coordination with the Global Safety & Risk Manager, maintain the Country Security Management Plan (CSMP) and Security Risk Assessment (SRA).
  • Ensure all staff, consultants and visitors are briefed on country safety and security protocols.

Mandatory Requirements

  • Fluency in English and French (written and spoken).
  • A Bachelor’s degree in a relevant field from a recognized academic institution.
  • At least 5 years of progressive operations experience, at least 2 of which should be with an NGO or international organisation.
  • Highly self-motivated with the ability to manage multiple priorities and work to set deadlines.
  • Proficient use of MS Office and experience with database management.

Desirable Characteristics

  • Previous experience with logistics and procurement.
  • General knowledge of donor procurement regulations.
  • Existing knowledge of INSO and affinity with its mission.
  • Experience as a user or admin of HRIS.
  • Prior field experience in West and Central Africa in a similar position.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and will ensure rigorous compliance with its Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

12-month renewable contract. €4,550 per month salary, 4 calendar days annual leave per month and 3 days of R&R every 3 months with a €1000 R&R allowance each cycle, global medical coverage (excluding USA) and AD&D Insurance.

Please submit applications to [email protected] and reference ‘Operations Manager’ in the subject line. Applications should be in English and include:

  • An updated CV (maximum 3 pages).
  • A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted.

More Information

  • Job City Yaoundé
  • This job has expired!
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The International NGO Safety Organisation (INSO) is a British charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts.INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.ContextContemporary armed conflict poses unprecedented challenges to humanitarian organisations in delivering aid to vulnerable populations.Whereas in the context of international armed conflicts aid workers are attributed formally recognised protection under international humanitarian law; today the changing nature of conflicts and the proliferation of non-state armed groups often mean that this assurance is no longer guaranteed.Across the globe, aid workers are subject to violent attacks with 2 - 4 deaths per week worldwide.While many NGOs take individual measures to mitigate the risks, coordinated action between agencies - seen by many as the more important requirement -  has lagged behind with no common system at field level prior to 2011.INSO was designed to fill this gap and today provides the humanitarian sector with a globally standardised mechanism for establishing and operating such platforms wherever they are needed.Humanitarian AccessHumanitarian access is the ability of NGOs to reach populations in need as well as the ability of those populations to reach the aid and protection they need. It is a complex and ever changing dynamic involving a host of considerations and challenges.INSO works to support the first side of this equation - NGOs accessing populations in need - by improving situational awareness and enabling humanitarians to make more evidence-based access decisions.Of course, situational awareness alone does not create humanitarian access - and can do the opposite - but where NGOs are seeking to expand access high quality, relevant and up to date safety information has been shown to play a vital role in the process.AccountabilityAny co-operation mechanism is only as good as the participation it enjoys from its members, which is why all INSO platforms are started and monitored by the humanitarian communities they serve through a voluntary Advisory Board.Each Advisory Board represents the NGO community towards INSO in that country and holds concrete powers to set the services and monitor INSO's performance in delivering them.This simple yet highly effective mechanism guarantees transparency, participation and accountability even as the context changes.Internally, INSO ensures the confidential management of information and registration processes and provides a comprehensive internal policy environment that guarantees accountability and protects against risk.ImpactSince 2011, INSO has revolutionized the humanitarian safety coordination sector by introducing a robust and high quality field safety platform model that has been deployed in some of the world’s most high-risk settings.The strong focus on humanitarian principles and exclusive NGO-only membership criteria have caused INSO to become generally accepted as a standard component of modern humanitarian response offering independent frontline reporting and coordination services that save lives, strengthen operational practice and enable humanitarian access.

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0 USD Yaoundé CF 3201 Abc road Fixed Term , 40 hours per week International NGO Safety Organisation – INSO

Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Cameroon

INSO Cameroon began as part of the Lake Chad Basin program in 2017 and launched as a stand-alone platform at the end of 2021. Today, the program has regional offices in Maroua and Buea, and the country office in Yaoundé. Conflict between armed groups, intercommunal violence, climate-related disasters and weak socioeconomic infrastructure have led to significant humanitarian needs in North-west and South-west regions, and the Far North. INSO provides services to 100 NGOs in these areas.

INSO is now seeking an experienced professional to join our team as Operations Manager for Cameroon.

Job Summary

Reporting to the Country Director, and under the functional supervision of INSO’s Director of Operational Support, you will be responsible for the successful delivery of all Operations functions within the Country Office, including Human Resources, Logistics, Procurement and Administration. You will also be the focal point for HQ colleagues on these functions as well as related safeguarding and audit implementation.

Major Responsibilities:

Human Resources

  • Lead all HR-related processes, including recruitment, on-boarding, national staff performance monitoring and grievance or disciplinary management.
  • Implement and monitor all INSO regulations related to personnel and HR.
  • Prepare the national staff monthly payroll.

Legal and Compliance

  • Ensure all necessary legal and regulatory documents are filed and maintained with national authorities, oversee country-registration related administration as well as staff visas and work permits.
  • Develop and oversee control systems to prevent violations of legal guidelines and internal policies.

Facilities and Asset Management

  • Prepare and maintain leases and contracts with suppliers.
  • Equip and maintain all staff facilities and vehicles.
  • Establish and maintain a central asset register.

Procurement and Logistics

  • Oversee full implementation of procurement processes in compliance with INSO and donor regulations to prevent fraud and corruption.
  • Maintain oversight of local markets for goods and services and carry out regular supplier checks.
  • Manage and implement INSO fleet guidelines policy.

Safety and Security

  • In coordination with the Global Safety & Risk Manager, maintain the Country Security Management Plan (CSMP) and Security Risk Assessment (SRA).
  • Ensure all staff, consultants and visitors are briefed on country safety and security protocols.

Mandatory Requirements

  • Fluency in English and French (written and spoken).
  • A Bachelor’s degree in a relevant field from a recognized academic institution.
  • At least 5 years of progressive operations experience, at least 2 of which should be with an NGO or international organisation.
  • Highly self-motivated with the ability to manage multiple priorities and work to set deadlines.
  • Proficient use of MS Office and experience with database management.

Desirable Characteristics

  • Previous experience with logistics and procurement.
  • General knowledge of donor procurement regulations.
  • Existing knowledge of INSO and affinity with its mission.
  • Experience as a user or admin of HRIS.
  • Prior field experience in West and Central Africa in a similar position.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and will ensure rigorous compliance with its Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

12-month renewable contract. €4,550 per month salary, 4 calendar days annual leave per month and 3 days of R&R every 3 months with a €1000 R&R allowance each cycle, global medical coverage (excluding USA) and AD&D Insurance.

Please submit applications to job[email protected] and reference ‘Operations Manager’ in the subject line. Applications should be in English and include:

  • An updated CV (maximum 3 pages).
  • A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted.

2022-12-16

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