Project Support Officer 542 views0 applications


Role & Responsibilities

Play a key role in ensuring the efficient and effective running of the country programme. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles you may also be called upon to represent Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.

Project Overview

Emergency health project targeting displaced, war affected and vulnerable populations in NE Congo as well as WASH, infrastructure in North Kivu Province. Developmental type projects aimed at long term and sustainable behaviour change in general population and state health employees to improve public health outcomes.

Workplace

Field based position in Goma, Democratic Republic of Congo. Take a look at Medair’s work in D.R. Congo.

Starting Date / Initial Contract Details

As soon as possible. Full time, 12 months.

Key Activity Areas

Project Support Management

  • Ensure the smooth running of the assigned base including staff supervision, security, maintenance and liaison with landlords, contractors and suppliers, in close coordination with country-level relevant staff.
  • Ensure reporting deadlines and internal and external audit requirements are met.
  • Manage base budget, ensure expenditure is within set guidelines and time frames.
  • Ensure all base cash needs are met by compiling monthly CNF, in coordination with relevant departmental managers.
  • Ensure all internal financial controls are in place and that Medair and donor guidelines are adhered to.
  • Support line managers in recruitment, induction, training, appraisals, disciplinary action, etc.
  • Oversee preparation of weekly and monthly financial reports, review and approve reconciliations.
  • Ensure relevant tax information is punctually collated, prepared and submitted.
  • Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.
  • Provide, if required, logistical support to programme staff and field bases, vehicles, assets, IT and communication equipment and the training of logistics staff.
  • Ensure procedures are maintained in logistics, particularly in procurement, storage and transportation.
  • Monitor that regular computer back-ups, virus updates and routine maintenance are carried out.
  • Work with field managers and GSO staff in the preparation of budgets for support and shared costs.

Security Management

  • In the absence of the project coordinator, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.
  • Ensure security procedures are in place, guidelines are kept up-to-date and staff receive relevant security information. This includes reviewing security arrangements on a regular basis, maintaining communication, providing briefings and ensuring the availability of emergency equipment.
  • Provide support in managing security incidents as required, including the writing of incident reports.

Administration

  • Draw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are adhered to.
  • Submit internal reports and contribute on request to external reports.
  • Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with requirements.

Staff Management

  • Manage and oversee the assigned programme support staff including day-to-day management, development and training, performance management, disciplinary procedures, welfare etc.
  • Oversee aspects of employee relations (employee representation).
  • Ensure HR assistants maintain accurate and up to date staff records.

Communication

  • Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.
  • Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.

Quality Management

  • Ensure all standardised formats are used and guidelines are followed.
  • Review, develop and implement systems to improve transparency and to prevent loss or fraud. Carry-out regular inspections and spot-checks, to ensure the best use of Medair assets and resources.

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • University degree in relevant subject or equivalent professional / technical qualification.
  • Strong working knowledge of English and French (spoken and written).

Experience / Competencies

  • Post-qualification management experience. Experience in a cross-cultural setting.
  • Problem solving ability; good numerical and report writing skills.
  • Able to oversee multiple tasks, prioritising and delegating as required.
  • Able to build trust and enforce procedures. Consultative management style.
  • Able to develop and maintain effective relationships with internal and external stakeholders.
  • Team-player with good communication and inter-personal skills.

How to apply

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices

c) Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).

d) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. *Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.**

More Information

  • Job City Goma
  • This job has expired!
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Medair is a humanitarian aid organisation inspired by Christian faith. For our Headquarters and Internationally Recruited Staff, we are looking for professionals who share our values, and are committed and motivated to relieve suffering in some of the world’s most remote and vulnerable communities. What’s so rewarding about a career with Medair? You will help save and sustain the lives of people who truly need assistance, while also learning new skills in a complex humanitarian environment. You will immerse yourself in a foreign culture and experience the joys and challenges of living and working with an international team. You will know the rich blessing of saving a life, of teaching new skills, of seeing communities restored and transformed.

Medair is an international non-governmental organization NGO of humanitarian aid with a stated mission, "to relieve suffering in some of the world’s most remote and devastated places." Medair provides emergency relief and recovery services including Health and Nutrition; Water, Sanitation, and Hygiene; and Shelter and Infrastructure. Medair lists its values as: hope, compassion, dignity, accountability, integrity, and faith.Medair’s statutes were registered in 1989 with the Registre du Commerce of the state of Vaud, Switzerland. Its international and operational headquarters are based in Switzerland. Medair has been active in 31 countries, working in some of the most remote, hard-to-reach places in the world. It is independent of any political, economic, or social authority. As a signatory of the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief, the organization provides aid to the most vulnerable, irrespective of race, gender, religion, age, or nationality.Medair has approximately 750 employees worldwide, many with years of humanitarian experience. Medair’s annual operating income in 2013 was USD 45.3 million. Its programs served 1.25 million direct beneficiaries in 2013.The organization is responding to the Nepal earthquakes, to the Syrian refugee crisis in Lebanon and Jordan and providing relief and recovery services in, South Sudan, Iraq, Democratic Republic of Congo, Madagascar, Afghanistan, Syria and Somalia. Recent programs have been run in Albania, Angola, Armenia, Bangladesh, Chad, Chechnya, Haiti, India, Indonesia, Ingushetia, Iraq, Iran, Kenya, Kosovo, Liberia, Mozambique, Ossetia, Philippines, Rwanda, Somalia, Sri Lanka, Sierra Leone, Sudan, Pakistan, Uganda, and Zimbabwe.

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0 USD Goma CF 3201 Abc road Full Time , 40 hours per week Medair

Role & Responsibilities

Play a key role in ensuring the efficient and effective running of the country programme. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles you may also be called upon to represent Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.

Project Overview

Emergency health project targeting displaced, war affected and vulnerable populations in NE Congo as well as WASH, infrastructure in North Kivu Province. Developmental type projects aimed at long term and sustainable behaviour change in general population and state health employees to improve public health outcomes.

Workplace

Field based position in Goma, Democratic Republic of Congo. Take a look at Medair’s work in D.R. Congo.

Starting Date / Initial Contract Details

As soon as possible. Full time, 12 months.

Key Activity Areas

Project Support Management

  • Ensure the smooth running of the assigned base including staff supervision, security, maintenance and liaison with landlords, contractors and suppliers, in close coordination with country-level relevant staff.
  • Ensure reporting deadlines and internal and external audit requirements are met.
  • Manage base budget, ensure expenditure is within set guidelines and time frames.
  • Ensure all base cash needs are met by compiling monthly CNF, in coordination with relevant departmental managers.
  • Ensure all internal financial controls are in place and that Medair and donor guidelines are adhered to.
  • Support line managers in recruitment, induction, training, appraisals, disciplinary action, etc.
  • Oversee preparation of weekly and monthly financial reports, review and approve reconciliations.
  • Ensure relevant tax information is punctually collated, prepared and submitted.
  • Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.
  • Provide, if required, logistical support to programme staff and field bases, vehicles, assets, IT and communication equipment and the training of logistics staff.
  • Ensure procedures are maintained in logistics, particularly in procurement, storage and transportation.
  • Monitor that regular computer back-ups, virus updates and routine maintenance are carried out.
  • Work with field managers and GSO staff in the preparation of budgets for support and shared costs.

Security Management

  • In the absence of the project coordinator, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.
  • Ensure security procedures are in place, guidelines are kept up-to-date and staff receive relevant security information. This includes reviewing security arrangements on a regular basis, maintaining communication, providing briefings and ensuring the availability of emergency equipment.
  • Provide support in managing security incidents as required, including the writing of incident reports.

Administration

  • Draw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are adhered to.
  • Submit internal reports and contribute on request to external reports.
  • Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with requirements.

Staff Management

  • Manage and oversee the assigned programme support staff including day-to-day management, development and training, performance management, disciplinary procedures, welfare etc.
  • Oversee aspects of employee relations (employee representation).
  • Ensure HR assistants maintain accurate and up to date staff records.

Communication

  • Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.
  • Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.

Quality Management

  • Ensure all standardised formats are used and guidelines are followed.
  • Review, develop and implement systems to improve transparency and to prevent loss or fraud. Carry-out regular inspections and spot-checks, to ensure the best use of Medair assets and resources.

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • University degree in relevant subject or equivalent professional / technical qualification.
  • Strong working knowledge of English and French (spoken and written).

Experience / Competencies

  • Post-qualification management experience. Experience in a cross-cultural setting.
  • Problem solving ability; good numerical and report writing skills.
  • Able to oversee multiple tasks, prioritising and delegating as required.
  • Able to build trust and enforce procedures. Consultative management style.
  • Able to develop and maintain effective relationships with internal and external stakeholders.
  • Team-player with good communication and inter-personal skills.

How to apply

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices

c) Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).

d) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. *Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.**

2021-04-27

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