mothers2mothers (m2m) is an Africa-based NGO that unlocks the potential of women to eliminate paediatric AIDS and create healthy families across ten sub-Saharan African countries. m2m trains, employs, and helps empower women living with HIV to work as community healthcare workers in understaffed health centres and underserved communities. Through a peer-to-peer approach, these ‘Mentor Mothers’ deliver a range of health services, advice, and support to women and their families. Started in Cape Town, South Africa in 2001 with an initial focus on preventing mother-to-child transmission of HIV, m2m has innovated and built on its strengths and now provides family-centred support for a range of related health and social issues spanning pregnancy, birth, childhood, and adolescence. It also partners with governments and other NGOs on the adoption of its programme to spread the Mentor Mother Model and its benefits. m2m has a track record of scaling its services and proven impact. To date, m2m has reached over 11M women and children under two, and created more than 11,000 jobs for African women living with HIV. For more, visit www.m2m.org.
The Provincial Manager is responsible for oversight, quality implementation, and monitoring of the project’s work in Cunene. This includes direct oversight of m2m’s sites, including M&E and implementation of quality improvement and assurance interventions, and serving as the project liaison with provincial and municipal government, partners, health facility staff, community leaders, and other stakeholders for project success.
This position will be based in Cunene, and report to the Country Director based in Luanda.
Site Implementation
- Manage Mentor Mother program implementation, ensuring quality service delivery to clients
- Recruit Mentor Mothers. Facilitate site staff trainings. Orient provincial and municipal stakeholders on Mentor Mother programming.
- Manage and provide technical assistance on the use of electronic client management and M&E tools
- Manage integration of Mentor Mother services into the health facilities and community activities. Build and maintain strong relationships with health facility staff and other PEPFAR partners working in the area, to maximise successful client follow up in the community.
- Develop and implement provincial site management workplan
- Manage performance of the site staff including work schedules and leave
- Provide input into adaptations/updates of national Mentor Mother framework based on implementation experience.
- Liaise with Operations Administrator to support logistical needs related to provincial activities
Performance Monitoring and Improvement
- Conduct site-level supervision and monitoring activities, including data quality checks, and monthly quality improvement and performance monitoring meetings at site level. Mentor site staff.
- Monitor daily site staff performance and targets, and work with staff to implement corrective actions to improve performance. Capacitate site staff in use of data for programme monitoring and improvement.
- Monitor weekly facility and community-level data, providing programmatic data and analysis to inform quality/service improvement. Consolidate analysis and report to Country Director, provincial/municipal stakeholders where relevant. Develop and implement rapid improvement plans.
- Lead training and capacity building of Mentor Mothers and provincial staff on data documentation, monthly data compilation and data quality check techniques.
- Support implementation of project controls, processes and procedures to promote compliance and stewardship of resources
- Conduct supervision visits to community sites to ensure quality implementation of activities
- Verify and submit payroll documentation related to site staff.
Provincial and District Engagement
- Actively participate in provincial and municipal coordinating fora including managing strategic relationships with Provincial INLS and MOH focal points, municipal representatives, and other implementing partners/stakeholders supporting the Born Free to Shine Campaign
- Work with municipal, health facility, and district counterparts to integrate Mentor Mother activities and support implementation of campaign in the province.
- Help establish an implementing partner TWG for PMTCT activities
Reporting and M&E
- Coordinate and oversee the implementation of all M&E activities, including site level data collection, timely submission and reporting (in DHIS2), data quality audit, analysis and interpretation
- Manage data entry and extractions as required for program monitoring, including use of research assistants
- Coordinate the supply, production, and distribution of electronic and printed client management and M&E tools for learning sites.
- Provide M&E data for project required reporting.
- Lead the data analysis discussions at the provincial level with clinical staff and DPS
- Develop project workplans, reports, and other deliverables for provincial-level activities
Qualifications and Experience:
- Bachelor’s degree/diploma or equivalent in Nursing, Social Science, Public Health, or related field
- Minimum of four years’ field experience in public health work with a focus on RMNCH, PMTCT, or HIV/AIDS programming, with at least two years’ in a supervisory role
- Clinical background strongly preferred
- Demonstrated experience in the implementation and management of M&E systems, involving capacity building for site-level staff, as well as monitoring and promotion of data quality and use of data for decision making and quality improvement. Demonstrated knowledge of MOH and PEPFAR M&E. Experience in conducting data quality audits.
- Demonstrated knowledge of/exposure to PMTCT/RMNCH policy and working knowledge of relevant MOH protocols
- Experience in on-site technical supervision using programmatic tools
- Experience working within provincial and municipal health systems in Angola, with experience in Cunene Province and with lay health care workers and peer educators preferred. Experience working with government, PEPFAR, and non-governmental organisations at provincial and municipality level.
- Experience in supporting use of electronic client management tools strongly preferred
- Experience working on USAID/PEPFAR programs preferred
Competencies:
- Excellent organisational skills and ability to manage multiple concurrent tasks and deadlines under pressure
- Exceptional attention to detail and the ability to concentrate on detail for long periods of time
- Excellent written and oral communication skills
- Ability to take initiative, work independently and problem solve to meet deliverables
- Ability to negotiate and navigate sensitive situations. Cultural sensitivity.
- Strong mentoring, interpersonal, and team building skills. Ability to lead and motivate staff and teams.
- Ability to utilise MS Office (Word, Excel, PowerPoint, Outlook)
- Experience in programming and analysis of data using statistical programmes advantageous
- Fluent in Portuguese and conversant in English
- Valid driver’s licence
More Information
- Job City Cunene