Quality Assurance and Referal Systems Advisor-MCHN Advisor 144 views0 applications

Job Summary:

Provides technical and scientific leadership to those designing, and implementing technical strategies, programs or tools in specific technical areas. Provides technical advice based upon expertise and knowledge of evidence-based methods and strategies, current practice, and established operational and research standards to ensure quality and rigorous design. Builds capacity in country-level, regional or global program staff. Assesses current technical, scientific, managerial and operational efficiencies at the program, regional, or global levels as appropriate. Provides guidance to ensure that program implementation adheres to appropriate technical standards and guidelines and that programs are technically sound. May evaluate proposal design and protocol development to ensure design is sound and based upon evidence-based practice. Provides global scientific leadership by staying current of evolving technical standards, guidelines, and program developments in area of expertise. Responsible for sharing best practices in their field of expertise and contribute to the knowledge base through participation in scientific forums and technical networks. Shares new knowledge/evidence and best practices through collaboration with relevant departments and personnel. May be required to coordinate and work with a diverse group of organizations, such as; the Ministry of Health and Social Welfare (MOHSW), district health staff, several international and national development partner organizations, and the USAID mission in order to complete work.

Accountabilities:

• Provide technical leadership in a specific technical component and/or program wide activities.
• With technical oversight, provide technical leadership in design, development, planning, implementation; and capacity building of specific technical components of programs.
• Participate in resource development activities.
• Responsible for accomplishing assigned job responsibilities, and following the standards and practices of the department and division.
• Responsible for planning and scheduling own work flow and timetables, within area and function guidelines.
• Identifies areas for improved efficiency or effectiveness within prescribed parameters, and institutes enhancements to procedures.
• Maintains a constructive dialogue and technical exchange with field counterparts and technical staff of implementing partners.
• Develops and maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs.
• Develops tools for the design and implementation of specific technical components.
• Ensures that project implementation adheres to the appropriate global strategy and remains technically sound.
• May serve as a departmental resource on procedural, administrative and operational issues.
• Provides broad global technical leadership to multiple components for moderate to complex programs.
• Defines and develops solutions for major business or functional challenges.
• Contributes to planning and making recommendations for department/program/project concept, operations, and/or implementation.
• Influences design and scope of initiatives and programs.
• Reviews, analyzes and evaluates the effectiveness of programs/projects and makes recommendations for enhancements.
• Develops strategies and tools for the design and implementation of specific technical components.
• Ensures the quality of implemented technical activities and systems at all levels.
• Represents the organization and/or Institute to external entities at professional meetings and conferences.
• Maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs and consistently maintained and viewed as a knowledgeable resource in their technical area.
• Continually maintains a dialogue and technical exchange with field counterparts and technical staff of implementing partners.
• Coordinates with employees and consultants, on-site and in the field for situations that is less routine and more unusual.
• Performs other duties as assigned.

Applied Knowledge & Skills:

• In-depth functional knowledge in area of specialization and detailed knowledge of related areas in the organization.
• General understanding of the external environment and how it affects the industry in general and FHI in particular, including political, legal, environmental, financial and social influences.
• General understanding of organization’s structure, policies and practices, and the impact on own area.
• Strong diagnostic, analytical and problem solving skills.
• Ability to exchange information, present recommendations and collaborate with colleagues and peers within the organization and possibly externally.
• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.
• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.

Problem Solving & Impact:

• Is sought out to provide advice or solutions in area of technical area
• Is informed about current developments in area of technical area.
• Works under broad direction with considerable latitude for independent action.
• Specific actions are guided primarily by professional standards and expected outcomes of the program/project.
• Decisions and actions have an impact on the smooth operation and timeframes of the unit programs/projects; impact on the broader organization is generally indirect.
• Problems encountered are complex and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards.
• Faulty decisions or recommendations will normally result in critical delays and modifications to projects or operations, cause substantial expenditure of additional time, resources, and funds; and jeopardize future business activity.

Supervision Given/Received:

• May supervise junior level staff members.
• Work is reviewed in terms of meeting the organization’s objectives and schedules.
• Accomplishes results through managers or senior members of team.
• Manages a technical area staff and function area within the organization.
• Plays a coaching and mentoring role for others; may assist in team management as necessary, although has no formal people management responsibility.

Education:

• Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.

Experience:

• Typically requires 8-11 years of experience in education, health, behavioral, or social sciences or related field.
• Knowledge and experience in specific technical area.
• Informed of current program developments in division/unit/technical area.
• Years of work experience that demonstrates sensitivity to and understanding of technical issues.
• Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities.
• Experience in specialized technical/medical field of study.

Typical Physical Demands:

• Typical office environment.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5-50 lbs.

Technology to be Used:

• Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

• 10% – 25%

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

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