Resource Transfer Assistants-04 Vacancies to be based in Amudat and Kaabong (Open to Nationals only) 339 views1 applications

PROGRAM/ DEPARTMENT SUMMARY:

Mercy Corps has been present in Uganda since 2006, focusing its interventions on economic and agricultural development, maternal child health and nutrition, governance, conflict management and humanitarian response. In 2017, Mercy Corps had an impact on almost 1 million beneficiaries in Uganda through our work focusing on building resilience and enabling economic growth, improving opportunities to attain better health and nutrition, and improving governance and conflict management. Common themes include community engagement, inclusive development, gender, and working in partnership with local government, the private sector and civil society actors.

GENERAL POSITION SUMMARY:

The Apolou Activity is providing conditional, restricted and unrestricted, paper or e-vouchers and e-cash to its program participants. This includes commodity restricted transfers, subsidies for development products (Assets, seeds, tillage etc) and cash. Initial transfers will focus on nutrition transfers to pregnant and lactating women, with the possibility to scale up in other sectors and to other populations. The Resource Transfer Assistant will ensure the effective delivery of the system by registering participants, onboarding merchants, reconciling redemptions, conducting post-distribution monitoring and ensuring effective responses to complaints.

ESSENTIAL JOB FUNCTIONS:

Strategy & Vision

● Identify new opportunities for more effective resource transfer delivery and share with resource transfer manager

Program implementation

● Support resource transfer start up, including training of merchants

● Conduct participants’ registration exercises, ensuring that participants are effectively targeted according to established vulnerability criteria

● Clean datasets, ensuring that graduated participants are removed from eligibility

● Conduct participants’ and merchant verifications, as well as standardized post-distribution monitoring

● Ensure the complaints mechanism is functional and individual complaints have been addressed.

● Support reconciliation of merchant and participant data.

● Support the Resource Transfer Manager in troubleshooting supply chain issues and capacity development of local partners.

Team Management

● Oversee complaints response mechanism at community level, ensuring volunteers are able to effectively log complaints and provide feedback to participants

Finance & Compliance Management

· Ensure compliance with donor and Mercy Corps regulations, particularly cash and in-kind distribution protocols and participants’ data protection

Influence & Representation

● Establish strong relationship with local government, gaining buy in and building local government capacity to oversee resource transfers

● Support the Resource Transfer Manager to document best practices in resource transfers to influence external stakeholders to move towards market-based solutions instead of in-kind distributions

Security

● Ensure participants’ protection policies are adhered to and implement post distribution monitoring and evaluation system to measure intended and unintended impacts, including monitoring of gender based violence

● Ensure data protection policies are adhered to, establishing security controls for software, hardware and archive participants’ databases.

Organizational Learning

● As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ETHICS AND INTEGRITY:

· All Mercy Corps staff are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.

KNOWLEDGE AND EXPERIENCE:

● Diploma in business studies or social sciences or closely related field.

● Minimum 2 years’ relevant experience, including strong track record with related organizations is preferred.

● Demonstrated attention to detail essential.

● Experience working with multiple stakeholders to identify participants according to established criteria required.

● Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with Cash Transfer Programming strongly preferred.

● Experience implementing assessments, monitoring and evaluation and other learning efforts required, with familiarity with tablets/smartphone data collection a plus

● Experience working with electronic data collection and use of databases preferred.

● Excellent spoken and written English

● NgaKarimojong language skills for Kaabong and Pokot language skills for Amudat is highly desirable.

Success Factors

· The successful candidate will be energetic, able to work long hours in the field. The successful candidate will also have strong attention to detail, the ability to communicate well with community representatives and be committed to maintaining a compliant workplace, free of fraud and corruption.