THE ORGANIZATION
Plan International is a rights-based development and humanitarian organisation working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries
Our global strategy focuses on girls, as they are often the most marginalised and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over five (5) years to ensure they can learn, lead, decide and thrive. This is our contribution to achieving the sustainable development goals and, in particular, the goals of gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work
In Mozambique, we are working to eradicate early marriage and early pregnancy through projects that focus on adolescent girls in Inhambane, Zambézia, Nampula and Cabo Delgado. These projects are programmed along four strategic pillars: Girl Education, SRHR, YEE and Protection. Our work is gender transformative and includes influencing work at national and sub-regional level.
Our goal is to make significant contributions so that Girls are protected from early and forced marriage and pregnancy. Plan International Mozambique is focused on four integrated and mutually supportive programme axes: Education, Adolescent sexual and reproductive health and rights, Skills and Opportunities for Youth Employment and Entrepreneurship and Protection.
ROLE PURPOSE
The purpose of the role is data entry, requiring strong analytical skills and flexibility maintaining accuracy. The post holder will be the IT Focal point in the office to support on timely user support.
MANAGEMENT SCOPE, REPORTING LINES, KEY RELATIONSHIPS
Direct reports: None
Key relationships
Internal
- Field Officers
- Translation Assistant
- Sponsorship Manager
- Project team
External
- NOs where necessary
- IT company
Level of contact with children
Medium contact: Medium interaction with children
Physical Environment
- Typical Office environment with 10% travel to the field.
ACCOUNTABILITIES AND MAIN WORK ACTIVITIES
- Produce good quality Sponsored Children Introduction (SCIs) and Sponsored Child Update (SCUs) for Sponsored Children, which involves data entry in ChildData
- Recording and keeping track of all SCIs/SCUs produced on a daily basis.
- Proof reading at 100% of completed SCIs/SCUs for quality assurance.
- Ensuring that SCIs/SCUs daily production targets are met.
- Following up all incomplete profiles and complete as per identified production schedule.
- Processing cancellation memos in ChildData
- Submitting new SCs in ChilData.
- Making follow-ups on the communications that have been asked for by NOs and ensure they are done promptly.
- Recording all inquiries in NOI register book.
- Prepare monthly NOI analysis report per number received/reason to Sponsorship Coordinator
- Timely communication to Field Officers on due communications and queries that arise concerning sponsorship communications.
- Ensuring that Transmittal lists for incoming communications are produced. This includes parking of all products as per dispatch requirement before knocking off ChildData and submitting to the CO for quality assurance
- Ensuring that all communications knocked off in ChildData have hard copy documentation ready for sending.
- Sending all outgoing communications on time to CO for quality check
- Download all digital communication every 2 days from ChildData.
- Incoming of communications received through courier 2 days after the delivery process.
- Ensuring that all incoming communications are passed on to the field for action in a timely manner.
- Optimize the use of quality assurance checklist.
- Ensure that all photos uploaded are screened to guarantee safeguarding issues.
- Information related to child is kept safe and restricted to non-sponsorship staff.
- Provide basic IT troubleshooting support to users and be the point of contact for IT services in the office.
Safeguarding Children and Young People and Gender Equality and Inclusion (GEI)
- Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.
- Support the proper induction of Humanitarian Program staff to ensure they understand their role in upholding Plan International’s safeguarding and GEI policies;
- Embed fully, Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion in project design, during implementation and as principles applied in day-to-day work of Programme team;
- Support Plan Mozambique to contribute to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.
LEADERSHIP COMPETENCIES
- Setting high standards for self and others’ behaviour, inside and outside work. Championing our values and commitment to rights, gender equality and safeguarding.
- Holding self and others to account for what we have agreed, dealing with poor performance quickly, firmly and constructively.
- Creating a positive team spirit, helping people work well together, to reflect and continuously improve the efficiency and quality of what we do.
- Collaborating with team members, colleagues and partners in finding creative solutions to problems by sharing information, experience and ideas and actively seeking their input.
- Positive about change and supporting others in adjusting to it, helping them understand.
- Efficiently uses resources, takes responsibility for own performance and uses own initiative to analyses issues and improve when faced with setbacks
- Understands and adheres to relevant policies, processes, practices and standards and stays abreast of developments.
- Courageously takes lead, behaves in line with values
BUSINESS MANAGEMENT COMPETENCIES
- Articulates the purpose, values, and global strategy to a range of audiences. Can explain how Plan International will deliver on its objectives through the theory of change and communicates the implications for their team.
- Understands the purpose, lines of accountability and decision-making capacity for each structural element of the organisation.
- Aware of the programme and project management procedures relevant to their role.
- Considerate of the political, economic, social and cultural climate of the local operating environment and the implications for our work.
- Understands digital enablers to improve team performance and working practices.
- Personal work accountability, organization of work activities, quality of work and keeping to set timelines
- Information processing, understands context.
- Identifies, assesses and mitigates risks
TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Qualifications/ experience essential:
Qualifications
- Degree in Information Systems or any related area
- Word processing – significant printed and new media skills such as internet and intranet
TECHNICAL COMPETENCIES
Knowledge:
- IT competencies
- Knowledge of humanitarian context and political, social, and economic factors affecting the humanitarian sector;
- Follow ups on all communications
- Optimization of quality Assurance checklist
- NOI analysis and enquiries / Data capture
- Production targets for SCI’s and SCU’s
Skills
- Good writing skills, including capacity to prepare logical, coherent and consistent documents;
- Ability to work under pressure and on quick turnaround;
- Strong interpersonal and communication skills;
- Ability to work effectively with a wide range of internal and external stakeholders;
- Strong skills in facilitation and negotiation;
- Strong presentation skills;
- Results oriented driven;
- Ability to work independently;
- Numeracy and ability to interpret financial data;
- Exceptional time management skills;
- Team player;
- Proficient in computer skills and use of relevant software and other applications;
- Fluency in written and spoken English language.
Behaviour
- Acts decisively and adapts plans quickly to respond to emerging situations and changing environments
- Helps others to recognise and manage stress by showing empathy, prioritising workload and role modelling self-care in stressful situations
- Takes the time and patience to understand the concerns of other people and takes care of them as individuals.
- Avoids any negative impact of implementation – Do No Harm policy
PLAN INTERNATIONAL’S VALUES IN PRATICE
We are open and accountable
We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.
We strive for lasting impact
We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.
We work well together
We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.
We are inclusive and empowering
We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.
WOMEN HIGHLY ENCOURAGED TO APPLY
Number of positions: 1
Location: Nampula – Mogovolas
Advert closes 4th April, 2023
Early application is encouraged, as we will review applications throughout the advertising period and reserve the right to close the advert early. A range of pre-employment checks will be undertaken in conformity with Plan International’s Child Protection Policy.
As an international child-centered community development organisation, Plan International is fully committed to promoting the realisation of children’s rights, including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk. Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.
Disclaimer:
Plan International doesn’t charge any monies to applicants for employment opportunities. Some individuals are contacting people offering false employment opportunities. We take such a matter extremely seriously, and by making you aware of this, we hope to avoid and ultimately stop victims from falling for this scam.
More Information
- Job City Nampula - Mogovolas
