- URPOSE OF POSITION
- To provide technical sponsorship systems and Horizon Mobile support to CCDFs and SBSAs for quality sponsorship data management. Contributes to Sponsorship revitalization by ensuring that Correspondences management is done in line with sponsorship approved standards for transformational sponsor-child relationships;
- MAJOR RESPONSIBILITIES
Time | Role Dimension / Major Activities | End Results Expected |
5% | Build capacity of Cluster Sponsorship Business System Assistants(SBSAs), CCDFs and partners ‘volunteers on SBT, CMS, Sponsorship 2.0 and other partnership new initiatives | Field sponsorship operations are run in accordance with standards |
5% | In collaboration with the Senior Sponsorship Operations Coordinator, lead the process of APR and Christmas card design and review. | APR and Christmas cards design and review is done according to the approved plan |
5% | In collaboration with the NO Sponsorship team, implement new sponsorship initiatives | The Partnership acknowledges the NO among the best adopter of the new initiatives |
10% | Support in the review the sponsorship 2.0 products(YUV, YIV, YUP YUV-CSMV) before they are submitted to GC | Products submitted to GC meet the partnership standards |
30% | Lead quality review of all CEWs, SLs, ILs, Els, Thank you letters as required by GC/NO | 100% of all types of correspondences are quality reviewed before their submission to sponsors following GC/NO guidance |
10% | Provide guidance and coaching to CCDFs and SBSAs for high correspondences quality processing | Queries related to poor correspondences processing have been minimized up to 90 % |
10% | Key in GNs and e-letter mails from sponsors in Horizon-HOPE | GNs and E-letters are entered in the Horizon-HOPE within 2 business days |
5% | Fulfil implemented GNs in the data base(BDIO GNs) within timeline | 100% of GNs are fulfilled within 5days after reception from APs |
5% | In collaboration with NO Sponsorship team and CESP TPOs, document GNs impact on RC, their families and communities | At least 1 report on GNs impact is produced and shared to the supervisor each year |
5% | Liaise with CESP TPOs on emerging issues pertaining to quality in correspondences and agree on and implement together the corrective actions. | All APs have well-functioning quality assurance mechanisms for correspondences |
3% | Prepare synthesized and analyzed, monthly reports on the mails processed from National Office | |
2% | In collaboration with the Senior Sponsorship Coordinator, prepare for Operations Audit and other accountability review processes at national and APs and support in ensuring the implementation of Audit recommendations | Audits and other review processes are well prepared and the NO is rated acceptable in SOI |
2% | Coordinate and conduct successful sponsor visits to ensure that the experience is transformational and contribute to sponsor retention; | Sponsor visited are successfully conducted, documented and reported as per approved sponsorship standards |
3% | Support in developing simplified and contextualized guidance in regard to correspondences management for better field understanding and implementation | At a least one pocket guide is developed and shared to all volunteers and frontline staff |
- CORE COMPETENCIES FOR STAFF
Be Safe and Resilient I take care of my personal well-being and support others to do the same. |
Build Relationships I treat others with empathy and respect so that trust grows, and we can speak the truth with love |
Learn and Develop I create opportunities for myself and others to grow, strengthen competence and improve performance. |
Partner and Collaborate I engage and influence networks of people beyond my role to make a bigger difference than we could alone. |
Deliver Results I focus on and help achieve the things that matter most, with clear evidence of my contribution. |
Be Accountable I exercise wise stewardship, showing sound judgment and integrity in the decisions and choices I make. |
Improve and Innovate I seek and discover new and better ways of doing things, solve problems and turn ideas into action. |
Embrace Change I approach change and the opportunities it offers with openness and courage, and I encourage others to do the same |
- KNOWLEDGE, SKILLS AND ABILITIES
- At least 2 years’ experience in sponsorship management;
- Must have a bachelor degree in English Language and Literature or equivalent.
- Conversant with systems data management
- Proven capacity in data analysis and reporting
- Good coordination and collaboration experience in different tasks
- Proven skills in ICT: Microsoft word, advanced excel, power points,
- Critical thinking/questioning, self drive and innovative
- A team player and team builder.
- Ability to give attention to details.
- Work and build the capacity of other staff.
- Must be a committed Christian.
- Knowledge and/or willingness to abide by the WV child protection policy.
- Ability and willingness to work for longer hours, when the situation so demands.
- Must have good interpersonal communication skills.
- Work under minimum supervision
- Work Environment:
- Regular field trips
- How to apply:
Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-burundi. If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process. All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.
In case you face challenges applying through the online system, please call HR department for support. The closing date for submission of applications (Updated and signed CV, motivation letter, certificates of service, and Certified Degrees) is November 04, 2021.No late applications will be accepted.
Important Note:
- World Vision Burundi does neither use employment agencies nor does it charge money for recruitment, interviews or medical checks.
- As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children.
- Although all applications will be considered on their individual merit, suitably qualified women are especially encouraged to apply.
More Information
- Job City Bujumbura