Support Services Manager, Ghana at World Vision 45 views0 applications


Support Services Manager

To provide strategic leadership to the SCM, Fleet Management, Corporate Security, Protocol and Administrative Services functions and ensure timely, technologically-sound, professional and cost-effective services to the national office and programs at all times.

The Package

  • The position is based in the National Office with some level of d omestic travels.
  • The position comes with an attractive salary package.
  • S/He reports to the Director, Finance & Support Services

Key Responsibilities

  • Lead the development, timely and professional implementation and or review of systems for each department/unit under Support Services to ensure they are aligned to set standards, responsive to internal and external customers and are cost effective.
  • To develop, implement and review the operating plans and budgets for the Division and support other Divisions and projects/programs to prepare their own budgets relating to Fleet Management, Security and Administrative Services in relation to the entire national office Support Services requirements/ needs for every year.
  • Provide line management and leadership support to staff of the departments/units falling under Support Service: Fleet Management, Security, Protocol and Administrative Services.
  • Support the Finance and Support Services Director in accessing and coordinating technical resources available from the Global Center or Region for Support Services Division (Fleet Management and Security)
  • Actively engage in the negotiation, implementation, monitoring and reporting of relevant Service Level Agreements (SLAs) (In relation to Administrative Service, Fleet and Security) with the Global Center and/or Region
  • In liaison with Security Focal Person, ensure the implementation of the Security Protocol and assist the Operations Division to integrate sound security practices into their operations so as to enhance the safety and security of staff, assets and programs and minimize operational risks to World Vision Ghana
  • Mentor, coach and develop the capacity of Functional Leaders under Support Service into competent, accountable and high performance teams.
  • Work with Operations Division to establish a comprehensive inventory of ADP office premises and assets with adequate documentation on any legal aspects, ownership and transition plans.
  • Other responsibilities as may be assigned by the Finance & Support Services Director

Education / Work Experience / Skills

  • Master’s Degree in Business administration, Supply Chain/ Logistics Management, Project Management or Finance and/ or any professional / postgraduate qualification in the relevant field
  • At least 3 years relevant experience in middle or senior management
  • Demonstrated ability in leadership and team building
  • Supervisory skills
  • Must be assertive
  • Strong communication and facilitation skills
  • Must be a committed Christian, able to stand above denominational diversities.
  • Attend and participate/lead in daily devotions and weekly Chapel services.
  • Perform other duties as required

More Information

  • Job City Accra
  • This job has expired!
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World Vision International is an Evangelical Christian humanitarian aid, development, and advocacy organization.

It was founded in 1950 by Robert Pierce as a service organization to meet the emergency needs of missionaries. In 1975 development work was added to World Vision's objectives.

It is active in more than 90 countries with a total revenue including grants, product and foreign donations of $2.79 billion (2011).

The World Vision Partnership is a global community of people passionately committed to improving the lives and futures of the world’s most vulnerable children.

We are one the world’s largest child focused development organisations, with over 45,000 staff in almost 100 countries, serving 100 million people annually. We work on every level to achieve our goal of child well-being – from international activism to checking in on children face-to-face.

Our people are our greatest asset. Each staff has unique experience and skills - and it’s our job to provide them with the training and opportunities they need to make their greatest contribution to our work worldwide.

According to our latest staff survey, over 80% of staff who responded are excited about the future, ready to put in extra effort, proud to work for World Vision and ready to recommend us to others as a great employer.

We offer a wide range of rewarding career opportunities, from tackling humanitarian emergencies, working in development and advocacy, to performing vital support roles such as finance, IT, marketing and human resources.

World Vision has the privilege to partner with communities in 25 countries in Africa: Angola, Burundi, Chad, Congo (DRC), Ethiopia, Ghana, Kenya, Lesotho, Malawi, Mali, Mauritania, Mozambique, Niger, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe.

World Vision aims to achieve the sustained well-being of children within families and communities, especially the most vulnerable by ensuring that children:

  • Enjoy good health
  • Are educated for life
  • Experience love of God and their neighbour
  • Are cared for, protected and participate
Connect with us
0 USD Accra CF 3201 Abc road Full Time , 40 hours per week World Vision International

Support Services Manager

To provide strategic leadership to the SCM, Fleet Management, Corporate Security, Protocol and Administrative Services functions and ensure timely, technologically-sound, professional and cost-effective services to the national office and programs at all times.

The Package

  • The position is based in the National Office with some level of d omestic travels.
  • The position comes with an attractive salary package.
  • S/He reports to the Director, Finance & Support Services

Key Responsibilities

  • Lead the development, timely and professional implementation and or review of systems for each department/unit under Support Services to ensure they are aligned to set standards, responsive to internal and external customers and are cost effective.
  • To develop, implement and review the operating plans and budgets for the Division and support other Divisions and projects/programs to prepare their own budgets relating to Fleet Management, Security and Administrative Services in relation to the entire national office Support Services requirements/ needs for every year.
  • Provide line management and leadership support to staff of the departments/units falling under Support Service: Fleet Management, Security, Protocol and Administrative Services.
  • Support the Finance and Support Services Director in accessing and coordinating technical resources available from the Global Center or Region for Support Services Division (Fleet Management and Security)
  • Actively engage in the negotiation, implementation, monitoring and reporting of relevant Service Level Agreements (SLAs) (In relation to Administrative Service, Fleet and Security) with the Global Center and/or Region
  • In liaison with Security Focal Person, ensure the implementation of the Security Protocol and assist the Operations Division to integrate sound security practices into their operations so as to enhance the safety and security of staff, assets and programs and minimize operational risks to World Vision Ghana
  • Mentor, coach and develop the capacity of Functional Leaders under Support Service into competent, accountable and high performance teams.
  • Work with Operations Division to establish a comprehensive inventory of ADP office premises and assets with adequate documentation on any legal aspects, ownership and transition plans.
  • Other responsibilities as may be assigned by the Finance & Support Services Director

Education / Work Experience / Skills

  • Master's Degree in Business administration, Supply Chain/ Logistics Management, Project Management or Finance and/ or any professional / postgraduate qualification in the relevant field
  • At least 3 years relevant experience in middle or senior management
  • Demonstrated ability in leadership and team building
  • Supervisory skills
  • Must be assertive
  • Strong communication and facilitation skills
  • Must be a committed Christian, able to stand above denominational diversities.
  • Attend and participate/lead in daily devotions and weekly Chapel services.
  • Perform other duties as required
2017-07-03

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