Job Summary:
Provides technical and administrative support to assist with technical and administrative duties. Handles special projects and executes research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data and prepares reports and recommendations. Coordinates activities between departments and external parties. Performs other related duties as assigned.
Accountabilities:
- Collects and coordinates data needed by technical staff.
- Reviews and verifies information to ensure compliance and accuracy of source documents, policies, and procedures.
- Maintains records and data utilizing automated systems for tracking protocols, agreements, training materials, data sets and final reports.
- Prepares briefing materials for site visit teams and consultants.
- Organizes meetings, special events and logistics needed for the department.
- Assists staff with resolving problems or discrepancies with internal and external clients.
- Performs other duties as assigned.
Applied Knowledge & Skills:
- Working knowledge of departmental objectives to provide administrative and technical support.
- Excellent oral and written communication skills.
- Excellent organizational and time management skills.
- Ability to analyze and interpret data, identify errors and provide corrective action.
- Proficient in Microsoft Office Suite is required.
Problem Solving & Impact:
- Works on problems of moderate scope that require analysis of data and various factors.
- Exercises judgment within defined policies and procedures to execute duties and responsibilities.
- Decisions made generally affect own job or specific functional area.
Supervision Given/Received:
- Has no supervisory responsibility.
- Receives instruction on new assignments.
- Typically reports to a Manager.
Education:
- Associate’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
Experience:
- Typically requires 2-4 years of administrative and technical support experience.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English.
- Related prior work experience preferred.
Typical Physical Demands:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
Travel Requirements:
- 10% – 25%
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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More Information
- Job City Zomba, Malawi