Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we’ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. We help unlock opportunity for low-income people by sourcing data projects from some of the world’s largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.
To Qualify Candidates Must Have
- A bachelor’s degree in Computer Science or a related discipline.
- Knowledge in Linux systems
- Possession of CCNA or MCSE / MCITP an added advantage
- approximately 1-2 years of experience in technology support
- Strong communication, interpersonal, organizational, and time management skills
Key responsibilities
- Support the organizations network infrastructure and services like the LAN, print services and email
- Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning
- Provide ICT related support and guidance to stuff
- Conduct and supervise ICT preventive maintenance activities.
- Installing, configuring, upgrading and repairing PC hardware and software
- Conduct periodic backups of the identified information systems.
- Participate and assist in the organization of ICT related training for the stuff
- Logging of accidents in an accurate and informative manner as and when they occur.
- Create and maintain ICT configuration database for both hardware and software.
- Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly
More Information
- Job City Nairobi