Job Title: Head of Programs
Department: Malawi
Band: D
FLSA: Exempt
Reports To: Country Representative
Country/Location: Lilongwe, Malawi
The CRS Malawi country program office was established in 1997 and currently has over twenty programs focusing on food security, nutrition, early childhood development, support to OVC, WASH, shelter and emergency response with a staff of over 100. CRS/Malawi’s principal office is in Lilongwe with a sub-office in the southern town of Blantyre. The Blantyre office contains the Program Management Unit (PMU) for the UBALE Title II program. The five-year, sixty-million-dollar program which began in October, 2014 is implemented by a consortium of local and international partners. The Head of Programs is based in Lilongwe and oversees a team of twenty, managing all projects outside of UBALE. The country program is funded by the USG (FFP, Feed the Future, and OFDA), UNICEF, FAO, and private foundations (Hilton, Latter Day Saints and Coppel Family). Malawi is CRS’s largest program in the SARO and had expenses of $22M in FY16.
Job Summary:
As a member of the Country Program (CP) Senior Management Team, you will provide overall strategic direction, leadership, and management of the CP’s programming, including program design, project implementation, business development, and relevant operational, relationship, and reporting activities to ensure the implementation of large and complex high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.
Job Responsibilities:
- In collaboration with the Country Representative (CR) provide strategic direction and guidance for the design of the CP strategic frameworks and plans, including the development of fundraising strategies to maximize the impact of large and complex programming interventions in line with regional and agency strategic priorities.
• Ensure high-quality project design, implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis, project progress reports review). Coordinate activities across large and complex projects from different sectors to ensure integration of program interventions and effectiveness and efficiency in implementation.
• Create and maintain the proper conditions for learning. Establish an appropriate learning frame; a safe environment for the sharing of ideas, solutions, and difficulties; and the capacity to detect, analyze and respond quickly to small deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
• Working with the Business Development Manager oversee the business development cycle, from intelligence gathering and positioning through proposal development to learning and marketing to ensure quality proposals per agency and donor standards. Ensure the identification and assessment of appropriate partnerships.
• Effectively manage talent and project resources. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Develop staffing plans for projects and contribute to recruitment process of senior project staff. Collaborate with operational leads to ensure appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
• Ensure technical assistance, coaching, and capacity strengthening for project teams and partners in program quality principles and standards, business development, project design, management systems and processes, and M&E systems. Identify training opportunities, develop training curriculums and deliver trainings. Monitor and assess performance to ensure adequate capacity for successful project delivery and program impact.
• Oversee accurate reporting procedures and timely submission of reports to relevant stakeholders, ensuring compliance with CRS and donor regulations and requirements for financial accountability and project reporting. Analyze and report on strategy metrics.
Scope: Head of Programs will manage a department of twenty staff and fifteen projects.
Education and Experience:
- Master’s Degree in International Development, International Relations or relevant field.
• Minimum of 7 years work experience in a program management position with progressive responsibilities for an international NGO, including experience in a Head of Programming position or equivalent. Experience working with Church partners a plus.
• Strong experience in project grants management for large and complex projects, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for grants from multiple public donors, including USAID.
• Experience with successful business development activities capturing significant public and/or private donor funding
• Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff.
• Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
• Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
Personal Skills:
• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities. Coaching/mentoring skills
• Presentation and facilitation skills
• Proactive, resourceful, solutions oriented and results-oriented
Key Working Relationships:
Supervisory: Unit Managers, Capacity Building Manager, IDFP Fellow and Administrative Assistant Internal: Head of Operations, Business Development Manager, Finance Manager, Human Resource Manager and Procurement Manager.
External: SARO Regional Office, Episcopal Conference of Malawi, USAID, FAO, and Coppel Family
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning
Competencies Relevant for the Specific Position (include those that are applicable):
• Builds and Leads Effective Teams
• Supervises and Develops Program Staff
• Leads Growth in Programs
• Focuses on Quality
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer
More Information
- Job City Lilongwe