Head of Programs – Malawi at Catholic Relief Services 65 views0 applications


Job Title: Head of Programs
Department: Malawi
Band: D
FLSA: Exempt
Reports To: Country Representative
Country/Location: Lilongwe, Malawi

The CRS Malawi country program office was established in 1997 and currently has over twenty programs focusing on food security, nutrition, early childhood development, support to OVC, WASH, shelter and emergency response with a staff of over 100. CRS/Malawi’s principal office is in Lilongwe with a sub-office in the southern town of Blantyre. The Blantyre office contains the Program Management Unit (PMU) for the UBALE Title II program. The five-year, sixty-million-dollar program which began in October, 2014 is implemented by a consortium of local and international partners. The Head of Programs is based in Lilongwe and oversees a team of twenty, managing all projects outside of UBALE. The country program is funded by the USG (FFP, Feed the Future, and OFDA), UNICEF, FAO, and private foundations (Hilton, Latter Day Saints and Coppel Family). Malawi is CRS’s largest program in the SARO and had expenses of $22M in FY16.

Job Summary:

As a member of the Country Program (CP) Senior Management Team, you will provide overall strategic direction, leadership, and management of the CP’s programming, including program design, project implementation, business development, and relevant operational, relationship, and reporting activities to ensure the implementation of large and complex high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Job Responsibilities:

  • In collaboration with the Country Representative (CR) provide strategic direction and guidance for the design of the CP strategic frameworks and plans, including the development of fundraising strategies to maximize the impact of large and complex programming interventions in line with regional and agency strategic priorities.
    • Ensure high-quality project design, implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis, project progress reports review). Coordinate activities across large and complex projects from different sectors to ensure integration of program interventions and effectiveness and efficiency in implementation.
    • Create and maintain the proper conditions for learning. Establish an appropriate learning frame; a safe environment for the sharing of ideas, solutions, and difficulties; and the capacity to detect, analyze and respond quickly to small deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
    • Working with the Business Development Manager oversee the business development cycle, from intelligence gathering and positioning through proposal development to learning and marketing to ensure quality proposals per agency and donor standards. Ensure the identification and assessment of appropriate partnerships.
    • Effectively manage talent and project resources. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Develop staffing plans for projects and contribute to recruitment process of senior project staff. Collaborate with operational leads to ensure appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
    • Ensure technical assistance, coaching, and capacity strengthening for project teams and partners in program quality principles and standards, business development, project design, management systems and processes, and M&E systems. Identify training opportunities, develop training curriculums and deliver trainings. Monitor and assess performance to ensure adequate capacity for successful project delivery and program impact.
    • Oversee accurate reporting procedures and timely submission of reports to relevant stakeholders, ensuring compliance with CRS and donor regulations and requirements for financial accountability and project reporting. Analyze and report on strategy metrics.

Scope: Head of Programs will manage a department of twenty staff and fifteen projects.

Education and Experience:

  • Master’s Degree in International Development, International Relations or relevant field.
    • Minimum of 7 years work experience in a program management position with progressive responsibilities for an international NGO, including experience in a Head of Programming position or equivalent. Experience working with Church partners a plus.
    • Strong experience in project grants management for large and complex projects, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for grants from multiple public donors, including USAID.
    • Experience with successful business development activities capturing significant public and/or private donor funding
    • Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff.
    • Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
    • Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.

Personal Skills:
• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities. Coaching/mentoring skills
• Presentation and facilitation skills
• Proactive, resourceful, solutions oriented and results-oriented

Key Working Relationships:
Supervisory: Unit Managers, Capacity Building Manager, IDFP Fellow and Administrative Assistant Internal: Head of Operations, Business Development Manager, Finance Manager, Human Resource Manager and Procurement Manager.
External: SARO Regional Office, Episcopal Conference of Malawi, USAID, FAO, and Coppel Family

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Competencies Relevant for the Specific Position (include those that are applicable):
• Builds and Leads Effective Teams
• Supervises and Develops Program Staff
• Leads Growth in Programs
• Focuses on Quality

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

More Information

  • Job City Lilongwe
  • This job has expired!
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Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States to serve World War II survivors in Europe. Since then, we have expanded in size to reach more than 100 million people in 101 countries on five continents.

Our mission is to assist impoverished and disadvantaged people overseas, working in the spirit of Catholic social teaching to promote the sacredness of human life and the dignity of the human person. Although our mission is rooted in the Catholic faith, our operations serve people based solely on need, regardless of their race, religion or ethnicity. Within the United States, CRS engages Catholics to live their faith in solidarity with the poor and suffering people of the world.

CRS is motivated by the example of Jesus Christ to ease suffering, provide development assistance, and foster charity and justice. We are committed to a set of Guiding Principles and hold ourselves accountable to each other for them.

Watch what happens when little miracles touch the lives of the most vulnerable people around the world. Witness the lifesaving help and hope provided by Catholic Relief Services. Take a look at just how far your heart can reach.

As the official international humanitarian agency of the Catholic community in the United States, CRS is governed by a board of directors comprising clergy, most of them bishops elected by the United States Conference of Catholic Bishops, as well as religious and Catholic lay men and women.

CRS maintains strict standards of efficiency, accountability and transparency: 93% of our expenditures go directly to programs.

CRS' commitment to Catholic teaching

Catholic Relief Services is a manifestation of love for our brothers and sisters around the globe by the Catholic community of the United States. We protect, defend and advance human life around the world by directly meeting basic needs and advocating solutions to injustice. CRS is a pro-life organization dedicated to preserving the sacredness and dignity of human life from conception to natural death. Every aspect of our work is to help life flourish. We are resolute in our commitment to the Church and its teaching.

As a part of the Universal Church, we work with local Catholic institutions around the world. As a Catholic agency that provides assistance to people in need in 101 countries without regard to race, religion or nationality, we also participate in humanitarian initiatives undertaken by a range of groups, including governments, other faith communities and secular institutions. Although some positions and practices of these institutions are not always consistent with the full range of Catholic teaching, CRS' work with these institutions always focuses only on activities that are fully consistent with Catholic teachings.

CRS employs Catholics as well as non-Catholics. Membership in professional associations enables our staff to obtain information and technological advances that best prepare us to serve those in our care—and we do so in full accordance with Catholic teachings. Our staff members also belong to coalitions that extend the reach of services to poor people who often live in remote areas where CRS does not operate. These coalitions give CRS a platform to present effective methods and procedures that demonstrate the efficacy of Catholic approaches to health and family planning. These are our opportunities to make space in the public sphere for the Catholic viewpoint and to witness to our faith.

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0 USD Lilongwe CF 3201 Abc road Full Time , 40 hours per week Catholic Relief Services

Job Title: Head of Programs Department: Malawi Band: D FLSA: Exempt Reports To: Country Representative Country/Location: Lilongwe, Malawi

The CRS Malawi country program office was established in 1997 and currently has over twenty programs focusing on food security, nutrition, early childhood development, support to OVC, WASH, shelter and emergency response with a staff of over 100. CRS/Malawi’s principal office is in Lilongwe with a sub-office in the southern town of Blantyre. The Blantyre office contains the Program Management Unit (PMU) for the UBALE Title II program. The five-year, sixty-million-dollar program which began in October, 2014 is implemented by a consortium of local and international partners. The Head of Programs is based in Lilongwe and oversees a team of twenty, managing all projects outside of UBALE. The country program is funded by the USG (FFP, Feed the Future, and OFDA), UNICEF, FAO, and private foundations (Hilton, Latter Day Saints and Coppel Family). Malawi is CRS’s largest program in the SARO and had expenses of $22M in FY16.

Job Summary:

As a member of the Country Program (CP) Senior Management Team, you will provide overall strategic direction, leadership, and management of the CP’s programming, including program design, project implementation, business development, and relevant operational, relationship, and reporting activities to ensure the implementation of large and complex high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Job Responsibilities:

  • In collaboration with the Country Representative (CR) provide strategic direction and guidance for the design of the CP strategic frameworks and plans, including the development of fundraising strategies to maximize the impact of large and complex programming interventions in line with regional and agency strategic priorities. • Ensure high-quality project design, implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis, project progress reports review). Coordinate activities across large and complex projects from different sectors to ensure integration of program interventions and effectiveness and efficiency in implementation. • Create and maintain the proper conditions for learning. Establish an appropriate learning frame; a safe environment for the sharing of ideas, solutions, and difficulties; and the capacity to detect, analyze and respond quickly to small deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning. • Working with the Business Development Manager oversee the business development cycle, from intelligence gathering and positioning through proposal development to learning and marketing to ensure quality proposals per agency and donor standards. Ensure the identification and assessment of appropriate partnerships. • Effectively manage talent and project resources. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Develop staffing plans for projects and contribute to recruitment process of senior project staff. Collaborate with operational leads to ensure appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. • Ensure technical assistance, coaching, and capacity strengthening for project teams and partners in program quality principles and standards, business development, project design, management systems and processes, and M&E systems. Identify training opportunities, develop training curriculums and deliver trainings. Monitor and assess performance to ensure adequate capacity for successful project delivery and program impact. • Oversee accurate reporting procedures and timely submission of reports to relevant stakeholders, ensuring compliance with CRS and donor regulations and requirements for financial accountability and project reporting. Analyze and report on strategy metrics.

Scope: Head of Programs will manage a department of twenty staff and fifteen projects.

Education and Experience:

  • Master's Degree in International Development, International Relations or relevant field. • Minimum of 7 years work experience in a program management position with progressive responsibilities for an international NGO, including experience in a Head of Programming position or equivalent. Experience working with Church partners a plus. • Strong experience in project grants management for large and complex projects, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for grants from multiple public donors, including USAID. • Experience with successful business development activities capturing significant public and/or private donor funding • Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff. • Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. • Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.

Personal Skills: • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. • Team leadership abilities. Coaching/mentoring skills • Presentation and facilitation skills • Proactive, resourceful, solutions oriented and results-oriented

Key Working Relationships: Supervisory: Unit Managers, Capacity Building Manager, IDFP Fellow and Administrative Assistant Internal: Head of Operations, Business Development Manager, Finance Manager, Human Resource Manager and Procurement Manager. External: SARO Regional Office, Episcopal Conference of Malawi, USAID, FAO, and Coppel Family

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. • Serves with Integrity • Models Stewardship • Cultivates Constructive Relationships • Promotes Learning

Competencies Relevant for the Specific Position (include those that are applicable): • Builds and Leads Effective Teams • Supervises and Develops Program Staff • Leads Growth in Programs • Focuses on Quality

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

2017-05-14

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