The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Program Summary
Unintended pregnancies and unsafe abortions drive high rates of preventable mortality and morbidity in low- and middle- income countries (LMICs). CHAI’s Sexual and Reproductive Health (SRH) program aims to ensure that all individuals are empowered to access information, products and services that will meet their sexual and reproductive health needs. We aim to significantly reduce unmet need for modern contraception and the incidence of unsafe abortions in program countries. To accomplish our goals, we’re pursuing 3 strategic objectives:
- Scale up access to new and underutilized products to increase choice for women and better meet their needs and preferences.
- Increase SRH commodity security through global and country supply chain strengthening and improved financing for SRH products.
- Design and strengthen client-centric service delivery models that will reach key populations with SRH services.
We pursue global and country-focused market shaping opportunities for SRH products to create an enabling environment for the introduction and scale up of quality-assured products and services in LMICs. At the global level, we are working to ensure that a diversified supplier base can meet demand for key products and ensure commodities are affordable and of high quality. We also coordinate donors and partners around a global product strategy and to shape the broader SRH ecosystem. At the country level, CHAI works with governments to develop national SRH scale-up plans with clear targets; use data to coordinate partner resources against the plan and achieve targets; strengthen national forecasting and quantification; address supply chain bottlenecks; improve health worker training; and strengthen performance management for the health system.
The Global SRH Team works across the CHAI matrix to support the application of global learning and best practices and provide thought-partnership and technical assistance to programs implemented by in-country teams who own our valued relationships with partner governments and who possess critical knowledge of local context and operating conditions. Underlying our approach is our commitment to achieving sustainable, transformational change at scale by working in a way that strengthens health systems and government capabilities to improve SRH outcomes.
Position Summary
The Associate Director leads the Delivery group of the Global SRH team to support interventions at the country level to strengthen delivery of quality SRH products and services. The Associate Director will be expected to lead a small team of associates and managers to work collaboratively with 10+ country teams to design programs, assess program progress against overall objectives, and identify key risks and opportunities. The position will support country teams to remain abreast of global best practices and evidence related to SRH and to translate this information into improvements in country-specific programs and approaches. In addition, this position will support country teams to design and conduct analyses that inform program strategy, monitor and evaluate program progress toward milestones, and work with other CHAI program teams to achieve the grant goals. The Associate Director will work with SRH leadership to develop and refine CHAI’s overall SRH strategy and to develop other multi-country grant opportunities. The Associate Director will report to the Global SRH Senior Director.
This position can be offered at either the Associate Director or Director level, depending on the candidate profile and skillset.
We are seeking a highly motivated individual who is a strategic thinker and has excellent communication and people management skills. A proven record of human resources management, strategy development and program management are required, with strong leadership qualities and analytical skills. They will be expected to function independently and flexibly, with little oversight. The Associate Director must be an excellent relationship manager and able to work effectively across cultural contexts. They must be self-assured, a fast learner, resilient, and a strong team player. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.
The role must be based in a CHAI program country in Africa. Travel is expected up to 30%.
Responsibilities
SRH strategy, program and grant management
- In collaboration with country teams, drive and oversee the development, initiation, execution, growth and monitoring of SRH delivery programs at CHAI in line with CHAI’s overall global SRH strategy
- Develop and maintain standards and guidelines for support to country teams across the Delivery group
- Work closely with leadership and staff on CHAI program and country teams to ensure cohesive team collaboration, alignment on goals and donor requirements, and drive towards collective impact
- Establish and lead process for tracking performance against the Delivery group’s objectives, key performance indicators and milestones, coordinating with product and grant owners to execute data analysis and program reflection meetings, to inform team resource planning and prioritization
- Serve as a trusted advisor to other global and country SRH team members in identifying and solving problems and provide creative, strategic input into complex issues
- Support teams in development, synthesis and review of presentations, reports, and briefings for donors and CHAI leadership
- Assess effectiveness of CHAI’s theory of change, strategy and approach related to SRH and recommend improvements and strategic direction
- Develop and maintain expertise in latest developments in SRH and inform program activities based on global evidence base, insightful analytical perspective, and lessons learned from CHAI and other partners
- Provide hands-on analytical and technical execution or advisory, as requested by country focal points, grant and product leads
- Review and inform budgets and reallocations, and help draft financial reports for donors
Relationship and Partner Management
- Establish and cultivate relationships with CHAI teams – with leadership and staff in-country, and in program teams – to understand priorities and goals, inform and influence SRH strategies and explore new workstreams
- Maintain relationships with key stakeholders, including donors, as a respected and trusted thought leader within CHAI and within the global and regional SRMNH community
- Explore, develop, and manage relationships with global SRH partners to collaborate on initiatives and inform CHAI activities and strategies
Team and people management
- Maintain a high-performing team of delivery associates and managers who can work across the organizational matrix to ensure progress toward SRH outcomes
- Make hiring and compensation recommendations; support recruitment and onboarding of new team members
- Cultivate a supportive environment for direct reports to develop professionally
- Provide regular coaching and feedback to team members; receive and adapt to feedback from team members
- Exemplify CHAI values and SRH team norms
- Contribute to key internal team operations and culture-building initiatives such as Diversity, Equity, and Inclusion
Qualifications
- Bachelor’s degree, and at least eight years of working experience with increasing levels of responsibility, team management, and leadership
- Experience living and working in resource-limited settings, particularly sub-Saharan Africa
- Proven experience in developing, executing and refining strategy
- Demonstrated strong analytical, leadership, and problem-solving skills
- Experience operating in fast-paced, results-oriented work environment
- Excellent organizational and project management skills; proven ability to set direction and structure, prioritize among complex options, and uphold high performance expectations
- High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations
- Excellent interpersonal skills and proven ability to build, strengthen, and leverage complex and nuanced stakeholder relationships in a matrixed and multicultural environment
- Demonstrated written and verbal communication skills, able to concisely communicate complex ideas in a manner that builds buy-in among diverse stakeholders
- Passionate about people development and able to help diverse team members improve skills and performance through coaching and consistent supportive accountability
- Highly entrepreneurial with strong self-motivation
- Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
- Ability and willingness to travel approximately 30-40% of the year
Advantages
- Past experience in a management role on CHAI’s country or global teams
- Relationships and/or expertise in SRH
- Experience with new product introduction
- Demonstrated prior experience working with governments and/or overseeing implementation of complex SRH projects across multiple countries
- Experience in fundraising for global health or SRH from major donor organizations
- Experience working remotely with a decentralized/remote team
- Master’s degree in public health or business
More Information
- Job City Rwanda
