Program Manager II – Monitoring Evaluation Accountability and Learning 122 views0 applications

Title: Program Manager II – Monitoring Evaluation Accountability and Learning

Department: Programming

Report to: Chief of Party II – Resilience Food Security Activity

Job Location: Kampala/Uganda

Vacancies: One (1)

Please be aware that this position is contingent on proposal. Its availability is subject to CRS successfully obtaining funding from the donor.

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

CRS has been working in Uganda since 1965 and has a vibrant portfolio of projects, serving over a million vulnerable Ugandans and refugees each year through the Country Program 2030 Strategy. CRS programs in Uganda currently support five strategic priority areas, including Health and Social Services Systems Strengthening, Resilient Food Systems, Emergency Preparedness and Management, Climate Change Adaptation and Mitigation, and Local Leadership. CRS Uganda implements its programs through partnerships with local organizations, including international and local NGOs, Ugandan government departments and ministries, the Catholic Church, and community-based organizations for maximum impact and sustainability.

Job Summary:

As Program Manager II for Monitoring, Evaluation, Accountability and Learning (MEAL) of the Resilience Food Security Activity (RFSA), you will manage and provide technical oversight of the development and implementation of the MEAL system of a Resilience Food Security Activity. Your technical skills and knowledge will ensure the delivery of high-quality programming and continuously work towards improving the impact of its multi-sectoral programming.

The Program Manager II – MEAL (MEAL Manager) will ensure that the project Monitoring, Evaluation and Learning (MEL) plan adheres to CRS’ MEAL Policies and Procedures and donor requirements. The Program Manager II – MEAL will be responsible for designing and implementing the MEL Plan of a high-quality program and will work closely with the Strategic Learning Advisor (SLA) to ensure data is used for learning and continuous adaptive management.

Roles and Key Responsibilities:

• Provide management, guidance, and technical oversight for MEAL activities throughout the project cycle to ensure project design, start-up, implementation and close-out of the RFSA project are in line with CRS quality principles and standards and MEAL policies, procedures, and practices, donor guidelines, and industry best practices. Oversee and manage MEAL system of a complex multi-sectoral program.
• Effectively manage talent for MEAL and supervise. Manage team dynamics and staff wellbeing. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
• Champion the development of program learning – identify opportunities for learning, research and publications and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Promote the application of learning to improve program quality and to strengthen agency influence among external stakeholders. Ensure integration of MEAL-related innovations and best practices.
• Provide management, guidance, and technical oversight for the development and implementation of high-quality MEAL systems and processes, including ICT4MEAL and the application of responsible data principles as per agency and donor requirements.
• Promote MEAL policies and industry good practices, champion the analysis and use of project performance data to inform decision-making and identify lessons learned. Facilitate connections between colleagues and peers to generate and share evidence-based learning.
• Provide management, guidance and technical oversight for project or program evaluation events and research, including the development of terms of reference or study protocols that include evaluation/learning questions, a balance of qualitative and quantitative methods, appropriate consideration of ethical and data protection standards, and the necessary technical rigor. Oversee the quality of evaluation data through good data management. Support the identification, recruitment, and management of external evaluators or research partners to ensure high quality evaluation, research, and learning.
• Oversee MEAL-related technical assistance and capacity strengthening activities for staff and partner organizations to enhance program quality and impact.
• Oversee the identification, assessment and strengthening of partnerships relevant to MEAL and the appropriate application of partnership concepts, tools and approaches.
• Oversee timely and appropriate project MEAL expenditures in line with financial plans and efficient use and stewardship of project material sources.
• Provide technical lead for analysis of MEAL data, qualitative and quantitative, for use in learning and adaptive management.

Basic qualifications:

• Master’s degree in international development, International Relations or in the field of Monitoring and Evaluation, or Statistics required. Additional experience may substitute for some education.
• Minimum of 5 years’ experience in relevant field-based project management experience required, with preferably at least 2-3 years working in MEAL.

Preferred Qualifications

• Experience in managing MEAL for complex projects preferably with an international NGO and preferably with RFSAs or similar resilience and food security programming.
• Experience in MEAL management, including MEL Plan design, preferably for grants from multiple public donors, including USAID.
• Experience engaging with partner organizations.

Knowledge, Skills, and Abilities:

• Strong analytical and problem-solving skills, with ability to make sound judgment and decisions
• Strong relationship management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Good presentation and facilitation skills.
• Proactive, resourceful, solutions-oriented and results-oriented.
• Staff management experience and abilities that are conducive to a learning environment.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Required Languages: Professional proficiency in English, Luganda an asset.

Travel requirement: Position based in Uganda (Kampala or Field Location – TBD). The job holder must be willing and able to travel up to 50 % to project sites anticipated.

Key Working Relationships

• Supervisory: Directly supervises Project MEAL staff.
• Internal: Chief of Party, Head of Programming, Deputy Head of Programming, Country Program staff (MEAL, accountability, ICT, others), Deputy Regional Director for Program Quality, Regional Technical Advisors.
• External: Partner MEAL staff.

Agency-wide Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS is an Equal Opportunity Employer

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics.