Position: Network Administrator
Report to: ICT Manager
Location: Kampala – National Office
Purpose of the position:
To provide technical guidance and management of World Vision Uganda’s ICT Network environment for efficient business operations that impact achievement of World Vision Uganda’s child well-being aspirations.
Key Outputs/Responsibilities.
- Manage Network performance & security in line with World Policies and procedures.
- Develop and update Short/Long-term Network plans based on the changing context of the business and in line with WV IT strategy.
- Manage vendors for Network related services.
- Document system configurations, and best practices to guide future changes.
- Provide customer service to all business clients in line with World Vision Customer Service standards
- Support Succession planning through coaching and guidance to ICT Staff.
- Manage Network improvement project.
Qualifications: Education/Knowledge/Technical Skills and Experience
- Bachelor’s Degree in Computer Science/Information Technology or related field
- CCNA or equivalent experience.
- Excellent working knowledge of WAN & LAN technologies
- ITIL training.
- At least 5 of experience in busy IT office.
- At least 3 of experience in Network Administration.
- Excellent working knowledge of WAN & LAN technologies.
- Customer-focused. Must demonstrate a strong willingness to meet the customer’s needs while balancing the organization’s needs and priorities
- Demonstrates eagerness and aptitude for acquiring necessary technical knowledge, skills and judgment to accomplish a result or to serve a client’s needs effectively
- Excellent Communication and Interpersonal skills.
- Excellent Analytical Skills.
Demonstrates eagerness and aptitude for acquiring necessary technical knowledge, skills and judgment to accomplish a result.
More Information
- Job City Kampala
