TITLE: Cash and Voucher Assistance Officer
TEAM/PROGRAMME: Gaza Response / Programme Operations
LOCATION: Cairo and Alexandria
GRADE: 4
CONTRACT LENGTH: Until the end of June 2026
CHILD SAFEGUARDING: Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE: The CVA Officer is leading CVA coordinators and volunteers who are also responsible for delivering quality and timely implementation of the cash & voucher assistance, monitoring the CTP process, coordination, and representation, and, with support from Technical and Operations teams, leading on sectoral assessment on multiple funded project
The CVA Officer is expected to work closely with the Technical Advisors, MEAL, Operations, Finance, Advocacy & Communications and Safeguarding teams to ensure quality and timely implementation of CVA operations in multiple funded projects in more than one governorate.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Projects Scope: The project targets children, youth, and families affected by the emergency to meet their urgent and basic needs, through provision of multi-sectoral services including cash and voucher assistance. The program is multi-faceted and will require coordination with multiple organizations and actors including local, national, and International NGOs.
SCOPE OF ROLE: Reports to: Senior Operations Officer.
Dotted line: CVA Specialist
Supervises: CVA coordinators and volunteers
KEY AREAS OF ACCOUNTABILITY:
- Design and Lead CVA assessments, in line with SC internal standards and processes, with support from CVA technical advisor: feasibility & risk assessment, CVA risk assessment, market assessments and need & vulnerability assessments.
- Coordinate with other SC thematic areas and other relevant external sector agencies, ensuring assessment findings are documented and that all assessments include a disaggregated analysis of children’s needs and vulnerabilities.
- Working with the Senior Operations Officer and other key members of the response team to develop CVA sector plans and master budgets and contribute to SC’s overall response objectives.
- Lead on the CVA sector plan revisions and implementation, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, referral pathways, coordination with relevant service providers, and the implementation of international standards and best practices.
- In close collaboration with the Senior Operations Officer and the assistance of the CVA specialist from the sector; design, pilot and supervise the implementation of the cash transfer components of the projects.
- Ensure that SOPs are maintained up to date and disseminated internally across relevant stakeholders, ensuring that teams are clear about the procedures to follow, the timelines and their roles.
- Lead on the Capacity building for partner NGOs, including ongoing coaching, follow-up, and monitoring of partners’ progress under the guidance of the Senior Operations Officer.
- Work with our Safety and Security Director to develop and implement effective security procedures for our specific cash transfer programming activities, ensuring that these are updated and reviewed at regular intervals and that new programmes are built around safety and security considerations.
- Work closely with the relevant technical advisors and MEAL team to put in place a strong CVA monitoring system including baseline, post-distribution monitoring and endline surveys to monitor and evaluate CVA processes, outputs, and outcomes.
- Ensure that the identified CVA risks are incorporated in the CVA program design and SoPs and that mitigation measures are put in place at program level to reduce such risks to an acceptable level.
- Ensure learning from projects feeds into local and global learning and that data and evidence drive operational and technical decision-making for CVA.
- Ensure that CVA is effectively integrated into Protection programming, notably through effective referral pathways and protocols, appropriate calculation methodologies of transfer values, and the identification and mitigation of risks.
- Coordinate with finance providers so transfers can be done properly and promptly.
- Work with the MEAL team for the management and update of the CVA program database of beneficiaries.
- Monitor CVA and humanitarian trends and propose program adaptations in a timely manner when relevant, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, internal/external referral pathways, coordination with relevant service providers, capacity building, and the implementation of international standards and best practices.
- Develop timely programme and donor reports on CVA activities in compliance with internal Save the Children requirements and any relevant external donor requirements.
- Working closely with the CO teams to identify the CVA staffing needs and support respective recruitment, induction, and training of new staff.
- Ensure strong accountability to beneficiaries by putting in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in program design.
- Ensure that the humanitarian minimum standards are maintained in accordance with the Inter-Agency Standing Committees’ recommendations for CVA, the CALP Network, the Sphere Charter and Minimum Standards, and the Core Humanitarian Standards.
- Embed counter-fraud and ethical controls in all operational planning, implementation, and monitoring processes.
- Ensure compliance with donors, legal, and SCI internal controls in program delivery
- Collaborate with Finance and Counter-Fraud to mitigate operational risks.
- Conduct risk assessments for high-value programs and activities.
BEHAVIOURS (Values in Practice) Accountability:
- holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
- sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same
- widely shares their personal vision for Save the Children, engages and motivates others
- Future-oriented, thinks strategically and on a global scale.
Collaboration:
- builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters
- values diversity, sees it as a source of competitive strength
- approachable, good listener, easy to talk to.
Creativity:
- develops and encourages new and innovative solutions
- willing to take disciplined risks. Integrity:
- Honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
Welfare & Unemployment
- Bachelor’s degree in social sciences, development studies or any relevant area
EXPERIENCE AND SKILLS
Essential:
- Minimum 4-5 years of previous relevant experience in cash programming for refugees or migrants.
- Professional experience in partner collaboration and capacity-building
- Excellent drafting, interpersonal, interviewing, and communication skills.
- Leadership experience at a similar job.
- Proficiency in Arabic and English, written and spoken is a must.
- Demonstrated ability to work with highly vulnerable groups.
- Able to work effectively within a team and/or individually.
- Well-organized with strong time-management skills.
- Ability to work under pressure and to handle heavy and competitive work effectively.
- Shares Save the Children’s vision and values.
Desirable:
Historical Sites & Buildings
- Previous experience and technical knowledge of CVA for Sectoral Outcomes (Protection/Child Protection, Nutrition, Education, Food Security and Livelihood).
Additional job responsibilities The duties and responsibilities as set out above are not exhaustive, and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding: We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff: The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
JD written by: Project manager
More Information
- Job City Cairo, Egypt
