AS Operations West Africa Limited (ASO), is a Nigeria-registered subsidiary of Adam Smith International (ASI). ASO provides operational support to three DFID-funded projects in Nigeria, i.e. NIAF, GEMS and ENABLE. Operational services include IT and Communications; Residential and Hotel Accommodations; Administrative Support; Domestic Ground and Air Transportation; International Travel and Protocol; and, Security Services.
IT and Communications Assistant
Job Description
Duties of the Position:
- Staff orientation to existing technology and policies
- Providing and registering of voice and data lines for staff and consultants
- Tracking IT equipment repair and providing feedback to clients
- Identifying and reporting system issues to vendors and monitoring and testing repairs
- Responding to requests for service, troubleshooting problems and implementing solutions
- Tracking and recording voice line and data lines
- Carrying out Office Network Setup (Internet and Printers)
- Conducting weekly network quality check (LAN and Wireless)
- Conducting monthly data backup
- Document editing and proofing
- Setting up of new IT infrastructure when the need arises
- ASI Nigeria Network Documentation and bi weekly updates
- Printer and copier use orientation (when needed) and fixing when needed
- Ensuring all laptops on the wi-fi network have a connection strength of at least 60% and ensure phones are not connected on the network
- E-contact management
- Ensuring IT supplies are available to avoid down times, such as print toners
- Any other IT-related request
Minimum Qualifications
- Minimum of six months work experience with computer desktop support in a networked environment in a mid-sized organization
- 1st degree in a computer related field
- Proficiency in computer applications:
- Microsoft Excel – Manipulation of data; transferring data; development of charts and tables
- Microsoft Word – Entering and formatting text; inserting charts, tables, and other visuals
- Microsoft PowerPoint – Creating and editing slides; inserting text, charts, tables, and visuals
- Conducting research via internet
- Strong oral and written communications skills
- Ability to respond effectively to inquiries or complaints
Applicants should send their applications and CV’s to: [email protected]
If you do not meet the minimum qualifications, please do not apply. ASO wishes to thank all applicants for their interest but would like to advise that only those selected for interview will be contacted.
More Information
- Job City Abuja
